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Global Emergency Response Team Officer (CVA & NFI)

Remote | Lausanne

  • Organization: Medair
  • Location: Remote | Lausanne
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Medical Practitioners
    • Humanitarian Aid and Coordination
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Emergency Aid and Response
    • Food Security, Livestock and Livelihoods
    • Human Settlements (Shelter, Housing, Land, Property)
  • Closing Date: Closed

Role Overview

The Global Emergency Response Team (G-ERT) CVA & NFI Officer is available for immediate deployment for emergency response operations to assess, design, set-up, and manage Medair’s cash and voucher assistance (CVA) and Non-Food items (NFI) interventions. This involves initial assessments, modality decisions, engaging with working groups and other actors, designing the project(s), setting-up and managing a project team in CVA or NFI, contributing to proposals, and effectively managing and reporting on the project. The G-ERT team member will also be available to be deployed to established country programs to support with the implementation or training of CVA and NFI programming. Part of the role will also be to support CVA and NFI preparedness for emergency responses.

Project Overview

The G-ERT is a standing emergency response team that consists of a growing number of members (currently 7). New emergency responses historically comprise of around 10% of the annual Medair portfolio budget.

Key Activity Areas

Emergency Response & Country Programmes –Deployment

Strategy and Project Management

  • Conduct assessments, analysis (modality decision), and identifying opportunities and challenges for CVA and NFI.
  • Manage the emergency delivery of CVA and NFI assistance.
  • Manage the assigned project(s) and promptly report any operational concerns to the line manager (on project scope, time and cost).
  • Provide strong leadership of the assigned project(s), working to ensure positive impacts and outcomes for the beneficiaries, local authorities and local staff.
  • Contribute to the development and implementation of an appropriate and effective CVA and NFI strategy.
  • Set clear objectives and indicators for project activities in collaboration with the required project staff.
  • Provide input into the integration of beneficiary participation and accountability in all aspects of the project.
  • Ensure accurate and timely reporting of activities according to Medair, donor, and other applicable timeframes and formats.
  • Develop new proposals, linked to the strategy, in conjunction with the relevant Project staff.
  • Monitor & supervise project activities, evaluating progress, and involving the project team in analysis and taking actions to ensure continued progress.

Financial Management  

  • Manage the budget for the assigned project(s) and ensure all expenses are according to budget and meet the Medair standards with regard to financial management, including accountability and good governance.
  • Support the team where needed in the selection, the set-up and management of CVA modalities for the project, in alignment with sector standards of the concerned financial institutions.

Communication and Coordination  

  • Develop and maintain regular, transparent, and supportive communication with all members of the G-ERT team and with GSO.
  • Participate in coordination meetings with the CVA and Shelter/NFI clusters or working groups, representing Medair and feeding back to on relevant issues.
  • Liaise with the GSO CVA & Shelter and Infrastructure Advisors for technical aspects of the CVA and NFI interventions.

Quality Management

  • Liaise with the logistics and finance staff to ensure process meets auditing standards in a timely manner.
  • Ensure projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards i.e. CALP, Sphere and CHS standards.
  • Ensure the inclusion of multichannel feedback measures, data protection considerations and security aspects to be implemented to avoid fraud and corruption as well as unattended effects.

Staff Management

  • Participate in recruitment and line-manage staff of the assigned project(s), including day-to-day management, development and training, performance reviews, etc. It may also be necessary to line manage other project staff.
  • Facilitate regular meetings to assist information sharing between project staff, to ensure all staff members are aware of project objectives and current work plans and to provide the opportunity for feedback.

Logistics Management

  • Support the logistics activities of NFI and CVA staff, particularly in relation to the procurement of supplies, financial service providers and equipment for the assigned activities.
  • Liaise, as necessary, with the NFI, logistics and finance staff to ensure items are procured, transported, stored, managed, and accounted for correctly.

GSO Responsibilities- when not deployed

Strategic planning and Preparedness

  • Support the development of CVA and NFI standard operating procedures, policies, templates, toolkits, trainings and other modules to improve the efficiency and effectiveness of Medair emergency response teams.
  • Support the CVA digital payment system preparedness for new emergencies.  


  • Fulfil other organisational mission critical responsibilities, including training, as agreed with the Head of G-ERT and International Programs Director.

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary. This position is Jobupfree.


  • University degree in a relevant subject such as Management/Development Studies/Business Administration
  • English but French also desirable


  • At least 2-3 years prior working experience essential for the position, with at least 1-2 years in humanitarian sector (preferably with Medair).
  • Experience in project cycle management
  • Experience in managing CVA and NFI projects
  • Experience in Emergency Shelter (desirable)
  • Technical skills: Project management
  • Software skills: Microsoft Office Open Data Kit, Mobile data collection, CVA delivery platforms (a plus)
  • Self-driven and proactive
  • Strong written and verbal communication skills
  • Flexible and resilient team player
  • Willing to deploy within 24-48 hours and work long hours during an emergency response
  • Able to lead and manage a cross-cultural team
  • Strong strategic, planning, analytical, organizational and time management skills
  • Able to prioritize quickly, and work to meet deadlines
  • Willingness to come alongside, support and train others

Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply. Remote position can be considered.

This vacancy is now closed.