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BENEFITS OFFICER

New York City

  • Organization: UNJSPF - United Nations Joint Staff Pension Fund
  • Location: New York City
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Human Resources
  • Closing Date: Closed

Org. Setting and Reporting
The United Nations Joint Staff Pension Fund was established in 1949 by the United Nations General Assembly to provide retirement, death, disability, and related benefits for staff of the United Nations and other member organizations of the Fund. The Pension Fund pays benefits in 17 currencies to more than 80,000 beneficiaries who reside in 190 countries, and services more than 140,000 participants who work in the 24 member organizations of the Pension Fund. The Fund has offices in New York (United States) and Geneva (Switzerland) and two liaison offices in Nairobi (Kenya) and Bangkok (Thailand), respectively. The United Nations Joint Staff Pension Fund-Pension Administration (UNJSPF-PA) comprises about 250 staff from diverse countries and cultures, based across four prominent duty stations (New York, Geneva, Bangkok, and Nairobi). We are a career employer offering unique opportunities for growth within the United Nations system. We offer staff competitive benefits, including up to six weeks of annual leave per year, a defined benefit pension plan (not subject to variation of capital markets), parental leave, a comprehensive insurance plan, and flexible working arrangements subject to operational requirements. Our office is located in the heart of Manhattan, within walking distance from the Grand Central Station hub, in a state-of-the-art facility (the One Dag Hammarskjöld building). Visit www.unjspf.org for more details. This position is located in the Pension Entitlements Section within the Operations Service Unit of the United Nations Joint Staff Pension Fund. The incumbent reports to the Chief, Pension Entitlements Section, and to the Chief of Operations of UNJSPF.
Responsibilities
Under the general supervision of Chief of Unit, the incumbent performs for the following duties: 1. Administering and managing participation and separation processes, as well as complex post retirement matters in respect of staff of member organizations of the Fund, including the determination and calculation of all types of pension benefits as well as the pension adjustment system. In this respect, among other things, participates in: •planning and organizing the work of the Section, including the assignment of work and setting of priorities; •developing and implementing new methods and procedures, as necessary to ensure the smooth functioning of the section; •in cooperation with the Information Management Systems Services (and the Financial Services Section, OSS and the PES Geneva), providing analyses and other technical input in respect of systems and processes used by the Section and advising on the design and evaluation of new or enhanced systems and ensures the implementation of changes in the Regulations and Rules Fund or of the Pension Adjustment System as approved by the General Assembly; •Originating and/or approving communications prepared by the Section; •replacing the Chief of Section or anyone of the Unit Supervisor during his/her absence. 2. Work with and guide the Benefits Officer in performing other duties such as: •carrying out inter-agency activities related to the determination and clarification of procedures and practices regarding participation and separation matters; •in the preparation of studies and analyses on various aspects of participation in and processing of benefits, as well as on related systems, procedures and practices including information systems used by the section; •providing input to senior management on policy issues concerning benefits and entitlements. 3. In connection with his/her supervisory duties, the incumbent, among other things: •In the absence of the Chief of Section serves the representative for all contacts between the section and the Secretaries of Staff Pension Committees and other administrative staff of the organizations/entities of the Pension Fund in respect of the section activities; •Assists in authorizing and/or approving the work processed by the different units, including the benefit amount to be paid for processed benefits, the release of completed cases for payment and the recovery of monies owed to the Fund as well as all correspondence and other materials prepared by the Section •Investigates and resolves particularly difficult cases which require intervention at the supervisory level; •Performs all administrative supervisory functions, including performance evaluations 4. Undertakes special assignments at the request of the Chief of Section and/or senior Management such as liaising with other sections of the fund on special projects and streamlining exercises, handling new development, managing and overseeing projects, delivering reports from BI dashboard and assisting with audits.
Competencies
Professionalism: Knowledge of the United Nations Joint Staff Pension Fund of that of a similar international organization's Regulations, Rules and Pension Adjustment system. Demonstrated knowledge and understanding of pension and staff benefits administration, especially with regard to processing benefit entitlements. Proven analytical skills. Ability to produce reports and papers on technical issues related to pension / staff administration and entitlements. Ability to review and edit the work of others. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Accountability: Takes ownership of all responsibilities and honors commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively support the development and career aspirations of staff. Appraises performance fairly.
Education
Advanced university degree (Master's degree or equivalent degree) in business administration or public administration, finance, management or related area is required. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Job - Specific Qualification
Not available.
Work Experience
A minimum of seven (7) five years of progressively responsible experience in the area of employee benefit administration, finance or human resources or related area is required. Three years of experience in managing teams is desirable. Three years of experience in working in defined benefits pension schemes is desirable. Experience with ERP system is desirable. Experience within the UN common system and International organization is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
• The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat. Any candidate from a member organization of the UNJSPF applying for this post is considered as an internal candidate provided he/she has been appointed through the appointment and promotion procedures applicable in his/her respective organization. • Staff members are subject to the authority of the head of the entity and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. • The United Nations Joint Staff Pension Fund is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. • For this position, applicants from the following Member States, which are unrepresented or underrepresented in the UN Secretariat as of 30 Nov 2023, are strongly encouraged to apply: Afghanistan, Andorra, Angola, Antigua and Barbuda, Bahrain, Belize, Brunei Darussalam, Cabo Verde, Central African Republic, Chad, China, Cuba, Democratic People's Republic of Korea, Djibouti, Dominica, Equatorial Guinea, Gabon, Grenada, Guinea-Bissau, Hungary, Israel, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Liberia, Libya, Liechtenstein, Luxembourg, Madagascar, Malta, Marshall Islands, Micronesia (Federated States of), Monaco, Mozambique, Myanmar, Namibia, Nauru, Oman, Palau, Panama, Papua New Guinea, Paraguay, Qatar, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Slovenia, Solomon Islands, Somalia, South Sudan, Timor-Leste, Turkmenistan, Tuvalu, United Arab Emirates, United States of America, Vanuatu.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
This vacancy is now closed.
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