Information Technology (IT) Expert
Dushanbe
- Organization: UNDP - United Nations Development Programme
- Location: Dushanbe
- Grade: Level not specified - Level not specified
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Occupational Groups:
- Information Technology and Computer Science
- Closing Date: 2024-05-09
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The United Nations Conference on Trade And Development (UNCTAD) is the part of the United Nations Secretariat dealing with trade, investment, and development issues. The organization's goals are to maximize the trade, investment and development opportunities of developing countries and assist them in their efforts to integrate into the world economy on an equitable basis.
Throughout the recent two decades, the Republic of Tajikistan's Government has undertaken significant reforms to open the economy and introduce the market mechanisms. At present, the country’s leadership is willing to continue and deepen the structural transformation, particularly in the areas of transport infrastructure development and export diversification. Therefore, there is an urgent need for modernized and transparent Customs procedures to promote Tajikistan’s positioning as a land-linked transit country and a pro-active player in the regional trade and economic processes.
Under the World Bank funded Program, UNCTAD has recently signed an agreement with the Customs Services under the Government of the Republic of Tajikistan (CSGRT) for Reforms, Automation and modernization of Customs processes and procedures by implementation of Automated System for Customs Data (ASYCUDA) World under the Phase Four of the Central Asia Regional Links Program (CARS-4) Project of ASYCUDA Component. Administrative measures are taken to prepare the environment for implementing new Customs regimes and procedures to ensure transparency in the Customs clearance process and to fight Customs Corruption on one hand and to have simplified procedures on the other.
In addition, the Administrative and all logistical arrangements of the project will be done through the United Nations Development Program (UNDP) in Dushanbe, Tajikistan; therefore, the process of recruitment will be managed through UNDP and the individual contracts will be issued accordingly.
To fulfill the requirements for the full implementation of ASYCUDA World, a national team will be hired to work closely with international experts. A National IT Expert of ASYCUDA will be hired under the project to lead and manage the national team for the reforms and full Automation of Tajikistan Customs.
Under the overall guidance and direct supervision of the Senior Information Technology (IT) Expert, the Information Technology (IT) Expert is responsible for assisting the effective delivery of project implementation support services helping effective operational management of project’s IT affairs and transparent utilization of resources. The IT Expert promotes a collaborative and client-oriented approach consistent with UNDP/UNCTAD rules and regulations.
The IT Expert works in close collaboration with the ASYCUDA Technical and Functional teams ensuring successful performance and compliance in programme management.
Summary of Key Functions and responsibilities:
- Assist in designing, development and implementation of the Computer Application Systems, modules and any software components needed to support the implementation of ASYCUDA World System in Customs.
- Support performance of all necessary software maintenance, including coding, testing, debugging, upgrading and modifications of software required.
- Promote design and implementation of Systems and software technical specifications based on business requirements provided by Customs Services.
- Assist in designing, development and implementation of the Computer Application Systems, modules and any software components needed to support the implementation of ASYCUDA World System in Customs.
- Help in developing Systems and module graphical interfaces, web modules, database modules, application reports and statistics, and any software components needed to deliver complete and functional applications Systems required by the ASYCUDA Systems.
2. Support performance of all necessary software maintenance, including coding, testing, debugging, upgrading and modifications of software required.
- Assist in Preparation of relevant materials/documentation for implementation of new modules or update of existing modules in ASYCUDA World System.
3. Promote design and implementation of Systems and software technical specifications based on business requirements provided by Customs Services.
- Provide the necessary technical support and work on a team basis to all members of the ASYCUDA team to accomplish the software development and implementation tasks as required.
- Assist in preparation of monthly & quarterly software project status reports describing the development of the above activities and any issues that may emerge, with conclusions and recommendations as required.
Core Behavioral Competencies:
- Achieve Results: - LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
- Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
- Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
- Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
- Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
- Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
- Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
Cross-Functional and Technical Competencies
- Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
- Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making.
- Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
Strategic Thinking:
- Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions.
- Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP and Customs Services.
Digitial business analysis:
- Ability to support digital business processes across a range of digital projects, programmers and activities.
Data Engineering:
- Frontend: Angular, React, Kotlin, Jetpack Compose or Flutter with Dart.
- Backend: Java Spring Boot MVC and Web Flux.
- Network protocols: HTTPS, WebSocket, GraphQL.
- Database: PostgreSQL, Oracle with JDBC and R2DBC Drivers.
- Testing frameworks: JUnit, Mockito, Hamcrest.
- Build tool: Gradle.
- Orchestration system: basics of Kubernetes.
- Cloud discovery: Consul.
- Cloud configuration: Vault.
- Request tracing: zipkin client with Jaeger UI.
- Log tracing, analyzing and search: Elasticsearch, Logstash and Kibana.
- Metrics collector: Prometheus with Graphana.
- Experience with IntelliJ Idea and other JetBrains products would be an advantage.
Digitial learning and development:
- Knowledge of digital learning methods and ability to design and develop digital learning programs.
Education:
- At least completion of Secondary Education is required. Bachelor’s degree (or equivalent) in Computer Science, Information Technology, Computer Application or similar field is desirable.
- Completion of recognized advanced Project Management or Customs related course is an advantage.
- Completion of Ms. Office and other relevant courses.
- Excellent computer skills, including full command of text and spreadsheet programmes, data bases and web-based communication tools.
- At least 7 years of proven work experience in Information Technology, Computer Programs Development or other relevant field is required with Secondary Education or minimum 4 years of work experience in Information Technology, Computer Programs Development or other relevant filed with Bachelor’s degree.
- Proven experience in the usage of IT-based tools, processes and MIS in support of Business process simplification and processes is highly desirable.
- Proven Experience of working with governmental organizations or customs service is an advantage.
Language Requirements:
- Fluency in spoken and written English, Tajik and Russian languages is a must.
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