Knowledge Production and Communications Officer

INTRODUCTION TO GGGI

The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. 

POSITION SUMMARY

The Knowledge Production and Communications Officer will lead GGGI’s communication and knowledge sharing work in Lao PDR, and act as the organization’s focal point for related issues at country level. In this role, the Officer will lead day-to-day management of GGGI Lao PDR’s small Communication and Knowledge Sharing Unit and team and will be responsible for developing and delivering the roll out of GGGI Lao PDR’s communication and knowledge sharing strategy in alignment with GGGI’s global strategy. The Officer is also responsible for overseeing and ensuring consistency in branding and visual identity across communications assets developed by the country office. The Officer will have a key role in delivering communication and knowledge products and initiatives on the MFAT-financed project “Nature-Based Solutions for Urban Adaptation”, linked to the design, implementation and dissemination of research and knowledge development in support of urban wetland restoration in Lao PDR

PURPOSE

• Provide high quality technical expertise on knowledge production, knowledge management, and visual and brand identity for communication in Lao PDR.
• Oversee and lead communications and knowledge production across the Lao PDR country program, and ensure that all communication products are aligned with GGGI's corporate communication policy and strategy.
• Manage GGGI’s media relations and social media presence in the country.
• Design high-quality knowledge products and initiatives, and ensure correct roll out of surveys, research activities and associated assessments, and develop practical knowledge tools as required.

ENGAGEMENT

• Engage with GGGI Lao PDR’s technical, sectoral and project teams to facilitate their interventions and support external audience-facing communication and knowledge sharing initiatives.
• Engage with external partners including service providers, media colleagues, and design partners to ensure high quality communication and knowledge products, help promote GGGI Lao PDR’s green growth solutions, and collaborate to enhance communication on green growth issues.
• Foster the Communication and Knowledge Sharing Unit team and staff, supporting learning and development opportunities, including professional growth.

DELIVERY 

• Support the creation and implementation of comprehensive audience centric communication and knowledge sharing strategies aligned with organizational and project goals and target audiences.
• Support and coordinate the generation of compelling content for various communication channels including press releases, articles, blog posts, social media posts, newsletters, impact stories, videos, web content.
• Provide support managing and completing GGGI Lao PDR’s coming in various formats (internal and external) and ensure quality of reporting.
• Support organization-wide and external communications around GGGI's events, conferences and workshops and engage with local journalists.
• Oversee GGGI Lao PDR’s publications (e.g. brochures, project factsheets, social media post cards, GIFS, project videos, etc.)
• Coordinate and liaise with external vendors (e.g., printer, designer, etc.) to produce campaigns and marketing packages (e.g. strategies, online platforms, reports
• Coordinate with GGGI HQ Communication and Knowledge Sharing Unit and other event teams and facilitate the country's outreach and communications and knowledge sharing activities.
• Support and help drive the consistent incorporation of gender and social inclusion in all communication and knowledge sharing interventions.
• Identify and inform the Country Representative and project managers on engagement opportunities and effectiveness of outreach and campaigns.
• Ensure sign off on communication and knowledge sharing products from relevant stakeholders.
• Develop Project Factsheets, Country Brochure, Project reference sheet and ensure all country information is updated on all relevant platforms i.e. website.
• Manage all GGGI media relations for Lao PDR, and ensure consistent and high quality engagement on all social media platforms.
• Support improving GGGI internal communications and knowledge sharing by facilitating internal communication processes to ensure consistent relaying of information and communication products – such as internal ‘Lunch and Learn’ series.  
• Ensure consistency in branding across all communication channels and materials, including visual identity, tone of voice. Lead on all GGGI Lao PDR corporate communication product designs and ensure that these are easily available and used by teams.
• Design, deliver and execute research activities for knowledge production in Lao PDR, linked to data collection, data processing, knowledge tool development, and knowledge sharing and dissemination.
• Lead and coordinate GGGI Lao PDR’s engagement with universities and issues of green growth.
• Measure the effectiveness of communication and knowledge sharing initiatives through KPIs, analytics and feedback, support the preparations of regular reports to management and GGGI’s global communications teams (HQ).
• Engage with GGGI global communication and knowledge sharing team members to share, shape and deliver effective and impactful communication and knowledge sharing initiatives.
• Stay informed about emerging communication trends, technologies, and best practices.

REQUIREMENTS

QUALIFICATIONS 

• Undergraduate degree in a field relevant to marketing, communications, design or knowledge management or related fields.
• Minimum of 6 years of experience within the field of communications, marketing, knowledge management.
• A proven track record of creating engaging, innovative communication and knowledge production and knowledge sharing products and initiatives.
• Experience designing and delivering knowledge production and/or research activities in the field.
• Demonstrated experience on projects funded by international development partners or NGOs will be a plus.
• Exceptional skills in building productive working relationships with colleagues, field offices, stakeholders, donors and other partners.
• Strong writing skills, and excellent design and graphic skills will be an advantage.
• Excellent communications skills more generally in English and Lao is a must.

FUNCTIONAL 

• Highly proficient in use of social media platforms (Twitter, Facebook, LinkedIn, Instagram, other)
• Proficient in the use of Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
• Experience in the use of Microsoft 365 application, particularly SharePoint
• Experience in the use of Content Management Systems such as WordPress
• Experience with Adobe Suite applications such as Photoshop and Illustrator, InDesign, other communication tools and technologies. 
• Experience with knowledge production process and knowledge management principles.

CORPORATE 

• Understand and actively supports GGGI's mission, vision, and values.

• Promote an organizational culture of trust, transparency, respect, and partnership.

• Excels at problem-solving, asks questions and seeks support when needed, and shares easily information and knowledge with others both internally as externally.

• Manage emotions and stress positively, builds rapport and resolve conflict easily.

• Strong ability to work independently and/or remotely while maintaining productivity.

• Able to travel domestically and internationally.

WORKING CONDITIONS 

The Knowledge Production and Communications Officer is an X8 National Staff Level in GGGI salary scale. Determination of base salary is subject to candidate's experience, academic background and internal equity. GGGI provides 15% of base salary towards retirement plan/long-term savings, 27 days of annual leave, and private health insurance that covers dental and vision.

GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work and personal/family commitments, thus ensuring high performance, long-term productivity, and well-being of Staff members.

ABOUT THE COMMUNICATION & KNOWLEDGE SHARING UNIT

GGGI Lao PDR’s Communication and Knowledge Sharing Unit manages and leads GGGI’s communications, knowledge production and information sharing initiatives across the country program. This includes substantive knowledge production and dissemination, primarily linked through a new project named “Nature-Based Solutions for Urban Adaptation”, funded by New Zealand’s Ministry of Foreign Affairs and Trade (MFAT), which aims to increase the resilience of urban communities in Vientiane Capital through a range of interventions, including nature-based solutions, to improve urban wetland management for urban flood resilience. The Communications and Knowledge Sharing Unit also engages in communications and design activities such as video production and dissemination; project brochures and factsheets; publication design, layout and printing; social media engagement and press and media relations and publication. The Communications and Knowledge Sharing Unit engages in raising the profile of GGGI to be recognized as one of the world's top-tier green growth solution providers through the implementation of communications strategies and activities. To support this work, GGGI is seeking an experienced national knowledge and communications professional with outstanding experience working on research, communications and knowledge production to join the team.