Head, People & Culture Business Partner

ABOUT MASTERCARD FOUNDATION

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

THE WORK AT THE FOUNDATION

We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.

To ensure the Foundation's accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works. We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

Our values serve as our guiding principles, transcending and surpassing all other considerations. We wholeheartedly encourage you to bring your bold ideas, curiosity, and expertise to your work.

If you are an experienced People & Culture Business Partner looking to increase your impact, read on! 

THE OPPORTUNITY 

Reporting to the Chief People & Culture Officer, the Business Partner will oversee the HR business partnership for the Canada Team and enable function leaders in the Country to design People & Culture (P&C) strategies and initiatives aligned with the Foundation objectives. S/he will work as a trusted advisor to the Enabling Functions Leaders, enabling the achievement of their strategic plan and is accountable for creating a unified community in Canada. The role provides P&C support for all staff based in Canada, building Oneness across multiple functions. In addition, s/he oversees and manages the complete employee experience across the Foundation, including employee relations and engagement. The role is the primary contact for all Foundation staff in the location.

WAYS YOU CAN CONTRIBUTE 

• Focal contact as advisor and coach for P&C activities for the function, Chiefs and support various talent initiatives including workforce planning, performance management, competency development, succession planning and recruitment for Head Level and above, among others, in liaison with other P&C Subject Matter Experts.
• Create a leadership community in Canada with a unified culture across all Enabling Functions and Program Executives.
• Maintain an effective level of business literacy to understand the Foundation's current and future needs and provide proactive support and services that align with those needs.
• Identify business issues and suggest creative solutions.
• Lead the implementation of P&C programs, processes, and plans for Canada.
• Work with the Canada Leaders team to support the preparation of people's budgets aligned with programs and function strategy and ensure delivery within employment budgets.
• Contribute to creating the P&C function strategy in close collaboration with CPCO and the broader P&C team.
• Own the People Plan for the relevant Functions and guide the Functional lead on the process.
• Collaborate with CoE to ensure that the workforce planning process, policies, and strategies fit the purpose.
• Identify new demand factors and workforce supply and Scoping and segmentation of the workforce.
• Facilitate organizational (re)design including defining new/revised organizations and operating models, determining accountabilities and responsibilities, job descriptions and leading functional effectiveness processes and routines (e.g., RACI, process reviews, oneness initiatives).
• Assess change, support research, build change and communications plans, and facilitate the execution of change by interfacing with business stakeholders and ensuring alignment.
• Support leaders in forecasting and planning their functional talent pipeline requirements per the Functional and Foundation strategy.
• Maintains the organization structures for the Functions.
• Partner with P&C COE to implement the functional talent management interventions to fulfill functional strategic objectives, as defined by the Enabling Functions BP.
• Lead talent management programs for Canada teams, including talent reviews, robust talent, succession, scenario planning, and support functional talent management interventions as defined by Enabling functions BP.
• Partner with P&C COE to develop programs that develop leadership and management capability to achieve business strategy.
• Lead functional skill and competency development to build technical capabilities for all staff in the location.
• Manage resource planning, role insights and talent insights for the location.
• Own all sourcing and recruitment at the location for Head Level and Above.
• Ensure Career plans exist for Head level and above employees in the location.
• Identify succession gaps, define actions to close them, guide in terms of Budget and Headcount Planning, and own the Critical Role succession plan for the Top 25 Critical Roles in the Location.
• Lead performance and productivity aligned to location program business strategy and priorities, implementing plans and initiatives to drive a high-performance culture.
• Identify performance opportunities (Improvement, confirmations, recognition, PIPs), develop action plans, and partner with line managers to intervene at the head level and above.
• Communicate and ensure compliance with the performance calibration guidelines – for first-level calibration.
• Identify and allocate coaches and mentors and follow up on effectiveness.
• Manage the Pay Review process for all employees in the location (Line Manager input). This rolls up to the Function Executive for approval.
• Prepare compensation recommendations for existing (promotions and lateral moves, acting and responsibility allowance as per applicable policy and local legislation) and new roles at Head and above. If outside of pay ranges, escalate to Total Rewards for approval.
• Analyze and interpret People & Culture reports, metrics and innovation as required and provide recommendations for decision-making for relevant locations/ programs.
• Maintain in-depth knowledge of legal region/location requirements ensuring all employment legislation and standards are followed for regulatory and internal policy compliance.

WHO YOU ARE

• Post Graduate degree in Human Resources, Business Administration, or a related field and/or a combination of relevant experience and education.
• Minimum of 10+ years of progressive P&C experience serving strategically focused roles. Senior-level experience as a Human Resources Business Partner is a must. African regional experience is essential.
• Minimum 5+ years of experience leading and managing a team with the proven ability to motivate and energize others.
• Experience in a P&C CoE capacity is required.
• Depth in at least one other HR Functional area; Reward, Talent Management (including Acquisition, Employee and Leadership Development), Organization Design and Change, Employee Relations, and HR Services.
• Consulting competencies, problem-solving, negotiation, facilitation, coaching, etc.
• Ability to grow P&C professionals and knowledge of P&C best practices and their evolution.
• Attitude to thrive in a high-growth, innovative environment.
• Willingness to take initiative, “roll up one’s sleeves” move with urgency, persistence, and speed, and thrive in a fast-paced environment of high demand and change.
• Able to navigate a complex organization in transition, bringing a flexible attitude and a growth mindset.
• Creative in approach, capable of taking calculated risks to influence the adoption of fresh ideas and approaches.
• Superior collaboration and interpersonal skills suited to a matrix environment.
• Well-developed analytical, conceptual, and strategic thinking skills.
• Comfortable with all forms of technology.
• Flexible, adaptable, intellectually curious, and open, you are comfortable with ambiguity, receptive to new ideas and willing to learn and change.
• Professional maturity, sensitivity to different cultures, and impeccable integrity that exemplify the Foundation’s values.

Deadline for Applications is May 16, 2024.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at https://mastercardfdn.org/privacy/). Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references and background checks are essential conditions of employment.

For more information and to sign up for the Foundation’s newsletter, please visit http://www.mastercardfdn.org/
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