Administration and Learning Associate

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with the National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

Reporting to the Portfolio and Change Manager and collaborating closely with the Partnering and Learning & Development teams, the Administration & Learning Associate will enhance engagement between People & Culture and HR managers globally. Additionally, they will advocate for our Digital Skills Forge training program.

Given their responsibilities, the incumbent will handle personal and confidential information. Therefore, they must uphold strict confidentiality by the ICRC Human Resources ethical guidelines.

Main duties & responsibilities

• Coordinate and oversee content management across various internal platforms.
• Assist in enhancing HR and budget document management processes.
• Compile HR content derived from annual risk analyses and strategic directives from field Delegations (PFR).
• Contribute to revising crucial strategic policies and tools to aid HR Managers in the field.
• Prepare and co-facilitate webinars.
• Manage shared mailboxes and promptly address colleagues' inquiries.
• Conduct data collection and analysis tasks.
• Offer administrative support, including managing participation lists, monitoring external platform statuses, and maintaining distribution lists.

Desired profile and skills

• University degree in a relevant field (e.g. HR, organisational psychology, communications, marketing). 
• Have a maximum of one year's professional experience after graduation (relating to the post) or two years if you have been in previous traineeships. 
• Excellent communication skills and proficiency in English and French or Spanish are required, and Arabic is an asset. 
• Proven track record in the development and delivery of content.
• Advanced proficiency in computer skills, encompassing the Microsoft Office suite and SharePoint.
• Proficient in managing deadlines and consistently delivering results.
• Demonstrated excellence in customer relations management.
• Strong interpersonal skills coupled with cultural sensitivity.

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values.

For more information on the ICRC values, please visit this

Additional information

• Location: Geneva
• Type of contract: Traineeship
• Length of assignment: 12 months
• Relocation: Not provided for traineeships
• Visa/permit: Legitimacy card provided
• Gross monthly salary: 3,891 CHF
• Estimated start date: ASAP
• Application deadline: Monday, 20 May 2024 

The ICRC values diversity and is committed to crafting an inclusive working environment. We encourage applications from all qualified candidates.

Application submission guidelines

Please ensure your application includes the following:

• A Cover Letter, not exceeding 500 words, highlighting the skills and experience you bring to the position.
• A Curriculum Vitae (CV), limited to 2 pages without photos.
• A portfolio of your work (if available)
• Copies of your diplomas, work certificates, and a colour scan of your passport should be uploaded in your candidate profile's 'Additional Documents' field.