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Unit Head (Production)(P4)


  • Organization: IAEA - International Atomic Energy Agency
  • Location: Vienna
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Managerial positions
  • Closing Date: 2024-05-28

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE\: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.

Organizational Setting

The IAEA has an extensive publishing programme, implemented by MTCD Publishing Section which acts as the publishing house for the IAEA, producing a wide range of publications on nuclear related issues, online and in print. The Section provides high quality and adaptable publishing options that support the changing publishing and information dissemination requirements of the IAEA.

MTCD Publishing Section is responsible for offering a wide range of professional publishing services from author support, editing and production, graphic design, electronic publishing, printing and dissemination.
The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows\: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, works with the press to help clarify the technically complex work of the IAEA, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
One of the main functions assigned to the IAEA by its Statute is to foster the exchange of scientific and technical information and the dissemination of knowledge in the nuclear field among Member States. To facilitate the effective exchange and dissemination of information relevant to the IAEA’s work and mandate, the Division of Conference and Document Services coordinates and supports the implementation of these activities for its users and clients, both internal and external, by organizing meetings and conferences, issuing documents in the six official IAEA languages, i.e. Arabic, Chinese, English, French, Russian and Spanish, and editing, printing and distributing publications.
The IAEA has an extensive publishing programme, implemented by its Publishing Section, which produces a wide range of publications on nuclear related issues in both print and electronic formats. Inputs in the form of manuscripts of scientific/technical publications, advocacy items, electronic publishing requests and graphic design proposals originating from all parts of the house are handled by the Publishing Section.

Main Purpose

Reporting to the Head of the Publishing Section (SH-PUB), the Unit Head leads and supervises a multi functional team, responsible for the design, layout and production of books / content in multi format offerings. Through fostering innovation and collaboration across the Agency the Unit Head is responsible for driving forward the transition from print to digital content production.

The Unit Head plans, manages, and evaluates the work of all the functional areas of the Production Unit (desk top publishing and design, coordination and the VIC Common Printing Services) ensuring the highest degree of efficiency, effectiveness and customer satisfaction. Working closely with colleagues in the section and the wider division the Unit Head evaluates and improves the workflows between the different functional units to ensure timely delivery of all products.

In addition, the Unit Head is responsible for managing the relationship with external providers- evaluating and ensuring services remain relevant and cost effective for the section and the wider agency.


The Head of the Production Unit is\: 1) a leader, ensuring the identification and implementation of innovative solutions and best practices that address Agency priorities and achieve Agency goals; 2) a manager, providing guidance, managerial support and direction to the team, and planning resources with a view to achieving efficient and effective results, ensuring adequate training and staff development in relevant areas; 3) a digital content specialist, researching and identifying solutions that will help the production of varying formats of digital content in a cost and time effective manner; 4) a service provider, ensuring the timely and efficient provision of the services offered by the Unit, working in collaboration with other departments; 4) a driver of change. Increasing the use of automation, to ensure optimal workflows between the various functional areas of the Production Unit and with the wider Section, as well as other parts of the house; 5) an innovator and creative problem solver, researching, analysing and evaluating relevant information to develop and implement technical product solutions for the Section; 6) a skilled communicator who can navigate complex situations and translate key messages to a wide variety of stakeholders; 7) Production liaison with other Vienna Based Organizations (VBOs).

Functions / Key Results Expected

Lead, plan, organize, manage and evaluate the work of the team, assessing performance levels and providing training and development opportunities, continuously reviewing effectiveness, focusing on priorities and driving for excellence in line with the IAEA's quality management and results-based programming approach.

Research, evaluate and analyse technical solutions for digital content development and lead the production of digital products in collaboration with wider agency stakeholders through recommending on a cost- benefit analysis adoption of/ or adaptation of new techniques/technologies.

Coordinate the workflow among the functional areas of the Production Unit and with the wider Section (where relevant) increasing the use of automation tools to increase efficiencies and ensure timely delivery of the productions.

Provide advice and guidance on book production (from design to delivery) to colleagues and clients from throughout the Agency and the VBO ensuring we maintain high client satisfaction.

Develop appropriate policies, guidelines and cost models to maintain financial sustainability and ensure the optimum operation of internal printing services, outsourced printing services and production software within the wider responsibility/context of reducing our environmental footprint (e.g. toner/paper and energy usage and waste reduction).

Take responsibility for implementing agreed Agency policies within the production area.

Collaborate with procurement colleagues, develop and review statements of work, and participate in negotiations with external suppliers and service providers to establish the appropriate contracts for services and set standards for quality control.

Competencies and Expertise

Core Competencies(Competency Framework)

Name Definition
Planning and Organizing Sets clearly defined objectives for himself/herself and the team or Section. Identifies and organizes deployment of resources based on assessed needs, taking into account possible changing circumstances. Monitors team’s performance in meeting the assigned deadlines and milestones.
Communication Encourages open communication and builds consensus. Uses tact and discretion in dealing with sensitive information, and keeps staff informed of decisions and directives as appropriate.
Achieving Results Sets realistic targets for himself/herself and for the team; ensures availability of resources and supports staff members in achieving results. Monitors progress and performance; evaluates achievements and integrates lessons learned.
Teamwork Encourages teamwork, builds effective teams and resolves problems by creating a supportive and collaborative team spirit, remaining mindful of the need to collaborate with people outside the immediate area of responsibility.

Functional Competencies

Name Definition
Client orientation Examines client plans and develops services and options to support ongoing relationships. Develops solutions that add value to the Agency’s programmes and operations.
Commitment to continuous process improvement Assesses the effectiveness of functions and systems as well as current practices; streamlines standards and processes and develops innovative approaches to programme development and implementation.
Judgement/decision making Consults with and seeks advice at the appropriate managerial level when making complex decisions. Facilitates dialogue and development of best practice to support judgement/decision making, in full compliance with the Agency’s regulations and rules.

Asset Expertise

Function Name Expertise Description
Publishing Desk Top Publishing and Production Some experience of working within or managing desktop publishing and book production environment.
Publishing Multimedia Production Some experience of developing digital products including multimedia elements.
Publishing Printing/Publishing Experience of working within a publishing production and/or print environment.
Publishing Project Management Ability to manage complex projects involving multiple stakeholders.

Qualifications, Experience and Language skills

  • Advanced university degree in media, publishing, business or a relevant scientific area. A university degree with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.
  • Seven years of working within a publishing/design environment, coupled with progressively responsible managerial experience preferably including international experience.
  • Experience in supervising staff in large and diverse operational areas in a deadline driven environment is essential.
  • Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $77326 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 44076, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at\: https\://

General Information

  • The IAEA's paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
  • Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person's race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
  • The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
  • Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity.
  • The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.

Evaluation process

  • The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
  • Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.

Appointment information

  • Appointment is subject to a satisfactory medical report.
  • Staff members may be assigned to any location.
  • Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
  • The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.