MHPSS Counselor Assistant (Internal Team)

Requisition ID: req51809

Job Title: MHPSS Counselor Assistant (Internal Team)

Sector: Health

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Al-Hassaka, Syria

Advertisement End Date: 18th May 2024

Work Arrangement:

Job Description

Job Overview/Summary:

Under the guidance and direct supervision of the MHPSS Officer, the MHPSS Counselor Assistant supports the beneficiaries, individuals, families and communities at the IRC health facility site. He will enhance the individual and collective wellbeing and ensure that vulnerable people, including children and adults are safeguarded from harm. MHPSS counselor will work closely with MHPSS Officer to ensureimplementation of Mental Health activities in an effective and proper way in line with mhGAP guidance and facilitate all operational needs in the field through close coordination with other team member at the clinic.

Responsibilities:

• Under supervision of MHPSS Officer and extended supervision of MHPSSSnr. Officer, the MHPSS counselor will undertake following responsibilities
• Providing mental health services 3 days a week in Serekaniyeh camp and 2 days a week in Washokaniya camp, as needed.
• Conduct mental health assessments of individuals and families in covered areas by Medical Unit, or referred by other agencies, develop care plans, deliver psychological intervention, and follow ups in close cooperation with trained General Practitioners (GPs) and Psychiatrist.
• Conduct group psychoeducation & Psychosocial support (PSS) sessions for clients to raise awareness about Mental Health aspects and symptoms of Mental Health disorders.
• Contribute and support in conducting awareness sessions on several mental health and psychosocial support topics by CHWs.
• Ensure all client files are kept in safe, privet and appropriately way by regularly data audit.
• Facilitate Protection clients’ access to mental health services.
• Submit regular feedback report to the MHPSS Officer, MHPSS Snr. officer, Health Information System (HIS) team and follow up the progress against targets, all implementation details, and challenges.
• Offering information, support and advocacy to individuals and families, including escorting them if necessary, to relevant services.
• Work with the referring case manager/social worker from Protection to streamline service provision and follow-up, including referrals to other PSS activities, (working in close collaboration IRC Protection colleagues).
• Liaising with and making referrals to other agencies and conduct follow ups to assess progress.
• Develop services mapping for targeted area and update it regularly and share the supervisor with.
• Participating in multidisciplinary teams, case conferences, working groups, ad hoc workshops and thematic trainings when required.
• Maintaining accurate and secured records and update them in a timely manner.
• Participating in MHPSS trainings, Peer Support sessions, bi-weekly supervision sessions and team meetings.
• Contributing to the development of and participation in proposed activities in relation to psychosocial support and increased well-being of the targeted population.
• Contribute to raise the capacity building needs regarding the Mental Health.
• Raising field needs to Administrative Officers through monthly procurement plans.
• Other duties as assigned by the supervisor to enable and develop IRC programs.

Qualifications

• Relevant higher national diploma or university degree or other advanced technical qualifications or counselling with psychotherapy, clinical and or counselling psychology work experience, or any relevant certificate like Sociology, Education.
• Approximately (2) years of relevant work experience in psychosocial support/psychological consultation, in clinical and/or direct practice settings, preferably working with conflict-affected people.
• Knowledgeable in and has used the IASC MHPSS guidelines and best practices as part of their previous work experience.
• Experience and demonstrated understanding of working with a refugee or internally displaced communities.

• Understanding of mental health and psychosocial issues.
• Knowledge of standard legal procedures.
• Experience in PSS sessions with children, women.

• Personal qualities: Team player, flexible, well organized, network-builder, able to handle pressure well and work in cross-cultural setting.
• Ability to meet deadlines and work under pressure.
• High level at communication skills.
• Skills with good level at Microsoft Office programs (Word, Excel and Outlook).

Demonstrated Skills and Competencies:

• Strong communication skills demonstrated ability to liaise with Mental Health beneficiaries, partner organizations strong written and oral communication skills, with ability to communicate effectively with different type of people.
• Demonstrated organizational, management and reporting skills.
• Works well in teams and promotes teamwork, flexible and able to handle pressure and conflict well in a calm and constructive manner.
• Ability to work under pressure with competing priorities and deadlines.
• Strong problem-solving skills with ability to be flexible, adaptable, and creative in a challenging and fast-moving multicultural environment.

• A commitment to the IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.
• Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.

• Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
• Demonstrated belief in gender equality and enthusiastic commitment to the safety and empowerment of women and children.
• Comfortable speaking about sensitive topics in an honest, professional, and thoughtful manner.
• Always maintain confidentiality and respect for clients.

• Demonstrated capacity to perform well under pressure with overlapping deadlines in a challenging environment.

Language/Travel:

• Fluency and Arabic, English Kurdish are  preferred.

• Travel: 100% in the field sites (with the mobile medical unite), as well as attending all workshops and meetings, if required.

Key Working Relationships:

Position Reports to:MHPSS Officer

Position directly supervises:

Indirect Reporting (If applicable): MHPSS Snr. Officer
Key Internal Contacts:

Key External Contacts:

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.