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Psycho-Social Support Officer

Mykolaiv

  • Organization: DRC - Danish Refugee Council
  • Location: Mykolaiv
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Administrative support
  • Closing Date: 2024-05-31

Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.

DRC has been operating in Ukraine since 2014, currently DRC employs over 700 staff in Ukraine and will continue significant scale-up in 2024 to implement emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

DRC is currently looking for a Psycho-Social Support Officer for its activities in Mykolaiv 

This position will report to the Protection Team Leader.

About the job

Under the management of the Protection Team Leader, the Psycho-Social Support Officer will provide comprehensive psychosocial support services to targeted individuals and communities. S/he will work closely with individuals, families and community groups to address their emotional, social and mental health needs and promote their recovery and resilience-building processes.

Your main duties and responsibilities will be:

  • Facilitate PSS group sessions to promote mutual support, socialization and positive coping strategies
  • Support the development of PSS curricula for different groups
  • Support the designing and delivery of psychoeducational awareness sessions (both content and materials) on psychosocial topics, including stress management, available mental health services, and coping skills
  • Conduct community consultations on PSS needs
  • Collaborate with other service providers, such as healthcare professionals and social workers, and make appropriate referrals and follow-up when needed
  • Proactively identify community spaces allowing for privacy for the organization of PSS activities
  • Foster community participation and engagement in psychosocial support activities, encouraging the active involvement of individuals, families and community stakeholders
  • Identify and support, including through awareness and capacity-building, local resources, such as community-based organizations or volunteers, to enhance the availability of community-based psychosocial support
  • Plan and participate in capacity-building sessions as needed and required, including on psychological first aid
  • Contribute in developing and continuously updating a service mapping system detailing available services and assistance in DRC’s areas of operation
  • Prepare regular reports on activities, achievements, challenges, and recommendations
  • Any other duties as may be assigned by the Protection Team Leader, relevant to the achievement of protection objectives

About you

To be successful in the role of Psycho-Social Support Officer, we expect the following:

  • Degree in psychology or social work is an asset
  • Familiarity with social work or case management or counselling etc. is preferred but not required.
  • Comfortable in speaking about sensitive topics and working with people in distress
  • Excellent interpersonal and communication skills, including the ability to work effectively with vulnerable individuals, staff members, and stakeholders from diverse backgrounds.
  • Experience supervising staff is desirable.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Strong sense of personal integrity and understanding of confidentiality and ethics.
  • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems.
  • Good English language skills preferred.
  • Ukrainian language skills required.


In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.


We offer:

Contract length: open ended contract after 3 month probation period. 
Level: 
H – Non-Management
Designation of Duty Station: Mykolaiv - Full time based 

Start date: As soon as possible.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff.

Application process:

All applicants must upload a cover letter and an updated CV (no longer than four pages in English).

Applications are open until 31st May 2024  

Applications sent by email will not be considered.

We reserve the right to conduct further interviews before the deadline for submission of applications.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.