By continuing to browse this site, you agree to our use of cookies. Read our privacy policy

Head of Public Safety and Community Outreach Department (S4)


  • Organization: OSCE - Organization for Security and Co-operation in Europe
  • Location: Skopje
  • Grade: Senior level - S-4, Seconded Position - Open for OSCE's 57 participating States
  • Occupational Groups:
    • Social Affairs
    • Communication and Public Information
    • Security and Safety
    • Civil Society and Local governance
    • Managerial positions
  • Closing Date: Closed

General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure


Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are: 

  • Demonstrable organisational skills;
  • Proven ability to communicate effectively, both orally and in writing;
  • Demonstrable interpersonal skills and documented experience in negotiations;
  • Depending on the field operation’s mandate, significant prior experience in relevant fields such as international customs practices and procedures, law enforcement, and military observations and arms control may also be required;
  • Negotiating experience, preferably in the area of monitoring operations and/or related activities.


Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:



Second-level university degree/certified training course in relevant field. Second-level degree in a management discipline an asset. A first-level university degree in combination with two years of additional qualifying experience may be accepted in lieu of second-level university degree.



Minimum of 10 years relevant, diversified and progressively responsible professional experience including at least 5 years at the management level relevant to the actual position.


Mission Specific Requirements

Additionally, this particular post has specific requirements:


  • Second-level university degree in political science, social sciences, international relations, international security, public policy or law;
  • Previous relevant work experience in an international environment or within field missions;
  • Strong managerial, advocacy, problem-solving, diplomatic and organizational skills;
  • Professional fluency in English with excellent communication (both oral and written) skills;
  • Experience with capacity building of institutions, security governance and reform, integrity building and law enforcement training;
  • Demonstrated experience in strategic planning, program management and implementation;
  • Demonstrated ability to work on cross-cutting issues related to security and community outreach and criminal justice system reform;
  • Experience in managing a large team;
  • Demonstrated gender awareness and sensitivity;
  • Ability and willingness to lead and work as a team member and with people of different cultural and religious backgrounds and diverse political views while maintaining impartiality and objectivity with tact and diplomacy in dealing with both external persons and multinational staff;
  • Excellent organizational skills, with ability to work under pressure and with limited time frames and manage and prioritize multiple tasks;
  • Computer literate with practical experience in Microsoft applications. 



  • Experience in the criminal justice sector;
  • Knowledge of the local language or most common lingua franca spoken in the Mission area.


Tasks and Responsibilities

Under the direction of the Head of Mission (HoM) and the supervision of the Deputy Head of Mission (D/HoM), and in close co-operation with the Chiefs of Units within the Department, the incumbent is responsible for:

  1. All aspects of management, programming, staffing and administration of the PSCOD, including its two Units: the Police Development Unit and Monitoring Unit, as well as the Programme Support and Analysis Cell and Extra-budgetary staff as appropriate(50+ staff);
  2. Planning and formulating the programme’s priorities and resource needs; leading the development and implementation of all PSCOD policies, strategies and methodologies; and overseeing annual and strategic planning, including budgets;
  3. Identifying and achieving programme objectives; identifying separate projects to achieve these programme objectives; monitoring programme development and overseeing implementation of all project activities;
  4. Overseeing and providing policy guidance in all areas of intervention of Public Safety and Community Outreach related issues, with special attention to the relations with the Ministry of Internal Affairs, other law enforcement/security agencies and government institutions, local authorities and civil society interlocutors, and the public at local and central levels;
  5. Supervising the work of two Chiefs of Units in overseeing and prioritizing tasks, identifying and analyzing trends in the Department and developing strategic plans to ensure that all activities are in line with and contributing to the fulfillment of the Mission’s mandate;
  6. Closely coordinating programme activities with the Head of the Human Dimension Department in areas in which both Departments are engaged, including advancing a whole-of-Mission approach to support criminal justice system reform; coordinating and communicating with other counterparts in the Mission as necessary;
  7. Providing quality control and supervising the clearance of reports and publications;
  8. Conducting public outreach; representing the Department, delivering speeches, attending conferences and other events of interest and giving presentations on the Mission’s activities;
  9. Advising the Head of Mission and Deputy Head of Mission on matters concerning the Department’s portfolio and leading the Department’s contribution in briefings and updates to Senior Management;
  10. Liaising with the OSCE Institutions and the Secretariat’s specialized offices/units in all matters of relevance for the Department;
  11. Liaising with senior government officials, international organizations, the diplomatic community, NGOs, and other external stakeholders on all matters falling under the competencies of the Department;
  12. Performing other tasks as assigned by HoM or D/HoM.


For more detailed information on the work of OSCE Mission to Skopje, please see


The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds. Please note that nationals or permanent residents of the duty station are not eligible to apply.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see

Candidates should, prior to applying, verify with their respective nominating authority to which extent financial remuneration and/or benefit packages will be offered. Please apply to your relevant authorities well in advance of the deadline expiration to ensure timely processing of your application. Delayed nominations will not be considered. The OSCE can only process Secondment applications that have been nominated by participating States. For queries relating to your application, please refer to the respective delegation as listed here: 

Additional Information
  • Issued by: OSCE Mission to Skopje
  • Requisition ID: SKP000097
  • Contract Type: International Secondment
  • Grade: S4
  • Job Level: Senior Management
  • Job Type: Seconded
  • Number of posts: 1
  • Location: SKP - OSCE Mission to Skopje, Skopje
  • Issue Date: Jun 3, 2024
  • Closing Date: Jul 15, 2024
  • Employee Status: Fixed Term
  • Schedule: Full-time
  • Education Level: Master's Degree (Second-level university degree or equivalent)
  • Job Field: General Staff/Monitoring
  • Target Start Date: As soon as possible
This vacancy is now closed.