HR Officer

Job Title: HR Officer

Department: Human Resources Band: 7

Reports To: HR Manager

Country/Location: India/Delhi

CRS Background:

CRS JOB DESCRIPTION

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS India program was established in 1946. The national office is in New Delhi, with programs operating in several states of India. CRS works with local partner organizations to support and empower vulnerable communities and households through implementation of development, relief and recovery programs. The primary program sectors in which CRS India works are emergency relief and recovery, health, agricultural livelihoods, and anti-trafficking.

Job Summary:

You will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high-quality service to address HR programs, services and operations needs in all or specific areas of recruitment, staff development and training, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration.

Job Responsibilities:

• Support and actively engage with the HR Manager in the overall management of HR initiatives and services in the CP
• Support HR processes and activities relating to recruitment, onboarding, performance management, staff benefits and hiring of consultants, etc. and coordinate other HR processes and ensure they meet latest CRS, donor, and local legal requirements and standards and reflect best practices.
• Assist in strengthening of HR processes at partner level as per requirement of the CP.
• Assess service needs and provide effective, prompt, and quality HR process services and advice to support managers and partners in their daily staff management responsibilities as required.
• Support in training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for CRS India staff and partners.
• Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
• Provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
• Support and lead as appropriate staff capacity building efforts on HR processes and contribute to engagement and wellbeing initiatives.
• Maintain HR records, including personnel files and/ or HRIS that adheres to required CRS, donor and local law regulations.

Background, Experience & Requirements:

Education and Experience
• Bachelor’s degree in human resources management or business administration required. Master’s degree in
• HR Management, Business Administration or Organizational Development preferred.
• Minimum 5 years of experience working in the domain of HR, preferably with an International or local NGO.
• Strong knowledge of HR best practices and standards.
• Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labor law.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.

Personal Skills

• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Strong customer service ethic and abilities
• Very good planning, coordinating, and organizing skills
• Able to maintain confidential information
• Proactive, resourceful, solutions-oriented and results-oriented
• Excellent communication and interpersonal skills

Travel Required (include percentage of required travel, if applicable)
• 20% of the time

Key Working Relationships:

Supervisory: None

Internal: HR Manager, Country Management Team; All CP Staff, DRD/MQ, HQ/HR staff.

External: Representatives of local government authorities; peers from other NGOs in the country; local legal counsel; providers of HR-related services; CRS partners; consultants.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Integrity
• Accountability and Stewardship
• Strategic Mindset
• Build Relationships
• Develops Talent
• Continuous Improvement and Innovation

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Interested candidates may apply with a detailed C.V. by 16 June 2024 stating current salary drawn and expected salary and giving details of three references to the link: http://crsindia.org/employee_resume/CurrentVacancy.aspx

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer.

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