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Head of Programme – Ituri & Goma, D.R. Congo (International)


  • Organization: Geneva Call
  • Location: Goma
  • Grade: Senior level - Senior
  • Occupational Groups:
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed


Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call is currently focusing its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict and the protection of the medical mission. Geneva Call has been working in DRC to promote humanitarian norms among armed actors and communities.

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.


Under the supervision of the Country Director, the Head of Programme will provide overall leadership, technical oversight, management and strategic vision of the program of Geneva Call in DRC while managing staff and resources to ensure that the program meets its objectives and deliverable timely, qualitatively and within budget.

Core responsibilities

Programme Management & Coordination

  • Coordinate, develop and manage DRC country programme to ensure quality implementation of projects and appropriate project cycle management, in accordance with strategies, project plans and Geneva Call procedures;
  • Organise regular meetings with the project teams to strengthen effective coordination and collaboration and promote team building;
  • Analyse conflict and humanitarian situation on a regular basis and ensure its integration into project design and implementation;
  • Ensure effective flow of information and communication with partners and stakeholders and update country Director on latest developments;
  • Ensure That programme expenditures, procurement and logistics are in line with project budgets, country office financial plans and internal and donor regulations;
  • Support partners as per approved plans and agreements and ensure timely liquidation of project expenditures;
  • Manage safe-keeping of information and data, including filing of programme documents and materials;
  • Support Country Director and HQ in engaging senior officials, military officers and other key stakeholders.

Human Resource Management

  • Line-manage relevant programme staff according to country’s operational set up;
  • Assist in the recruitment and selection processes (including coaching and evaluation) of staff and consultants.

Planning, Monitoring & Reporting

  • Develop programme work plan and budget in consultation with programme team according to Geneva Call’s operational and MEAL procedures;
  • Ensure timely and quality tracking and reporting of project work plans, logframes and indicators;
  • Support programme and partner staff in implementation of MEAL system;
  • Regularly conduct field missions and monitor activities to achieve desired programme results in line with organizational requirements;
  • Prepare regular monitoring reports and support MEAL Officers in conducting internal programme evaluations and audits.


  • Assist the Country Director in regular assessments of the security situation vis-à-vis the programme, partners, beneficiaries and GC, preparing risk assessments and suggesting mitigating measures and following up on incidents as necessary;
  • Ensure that programme staff follow and implement safety and security policies and procedures.

Communications & External relations

  • Support implementation of communications strategy including campaigns, events, other initiatives;
  • Ensure material (photos, videos, stories from the field) about project activities are developed to showcase project outcomes and achievements;
  • Ensure proper implementation of donor visibility and communications plan, also taking into account security and perception risks and seeking for derogations/exemptions when required;
  • Liaise with partners and stakeholders to ensure close cooperation, collaboration and coordination;
  • Attend and represent GC as required at conferences and other fora of interest to the organisation;
  • Perform any other tasks as assigned by the line managers.

Main qualifications


  • Completed degree of Higher Education in relevant field such as Political or Social Science, International Humanitarian Law or Human Rights.
  • Knowledge of International Humanitarian Law (IHL) or International Human Right Law is an asset.

Technical skills

  • Strong organizational and analytical skills.
  • Solid diplomatic skills with ability to communicate with high level interlocutors.
  • Established network in country of operation.
  • Passionate about political and security affairs in the region.
  • Experience in developing professional relationships with various stakeholder including armed actors and working in a neutral and objective manner.
  • IT Tools (MS Office, Excel, email).

Work experience

  • Minimum 5 years equivalent work experience in a humanitarian/protection organization, working in a management/similar role in conflict-affected areas.
  • Experience of capacity building and mentoring, team leadership and management.
  • Demonstrated skills and experience in security management.


  • Required: Excellent English & French Language skills (written and oral).

Personal qualities

  • Outstanding interpersonal skills with experience of negotiations with weapon-bearers and other high-level stakeholders. Demonstrable experience of dialogue with armed actors would be an asset.
  • Ability to work under pressure, travel frequently in conflict-affected areas and to handle numerous tasks simultaneously.
  • Excellent interpersonal skills with ability to network in a multicultural environment and to develop strong professional relationships with stakeholders and with experience in dialogue with armed groups.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management p. The following documents will be used for performance reviews:

  • The Job Description
  • The individual Work- and Professional Development Plan
  • The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.


  • Position : Head of Programme
  • Type of Contract: Fixed-term (International contract)
  • Activity rate: 100%, full-time position
  • Work place: Ituri & Goma, D.R. Congo
  • Preferred start date: as soon as possible


No later than 23 June, 2024.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

This vacancy is now closed.