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Fund Raising Assistant (Marketing F2F) GS-5 FTA Santiago, Chile #127642


  • Organization: UNICEF - United Nations Children’s Fund
  • Location: Santiago
  • Grade: Administrative support - GS-5, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Administrative support
    • Communication and Public Information
    • External Relations, Partnerships and Resource mobilization
    • Public, Private Partnership
    • Sales and Marketing
    • Sustainable Business Development
    • Marketing (Digital, Advertisement, Brand, Promotion)
  • Closing Date: Closed

Under the guidance of the Fundraising Associate the selected candidate will play a key role in coordinating the execution and implementation of our Face-to-Face strategy. Acting as a crucial support to the Acquisition Chile team, the incumbent will be responsible for the development and evaluation of F2F as a channel for recruiting pledge donors, aligning closely with the PSFR (Public Sector Fundraising) objectives.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a childwood

The Fundraising Assistant (Marketing F2F), at the GS5 level in the PFP area, in Pledge Section, in the Country Office of Chile, reports to the Fundraising Associate (F2F Acquisition) GS6.
This role carries the responsibility of execution, KPI tracking, and daily enhancements of campaigns aimed at acquiring new donors for the organization through diverse fundraising agencies and contact centers. Initially, the focus will be on strengthening F2F campaigns with the flexibility to pivot towards other channels if needed. With this strategic approach, we aim to optimize our fundraising efforts and expand our donor base effectively.

Purpose for the job: Under the guidance of the Fundraising Associate the selected candidate will play a key role in coordinating the execution and implementation of our Face-to-Face strategy. Acting as a crucial support to the Acquisition Chile team, the incumbent will be responsible for the development and evaluation of F2F as a channel for recruiting pledge donors, aligning closely with the PSFR (Public Sector Fundraising) objectives.

How can you make a difference? 

1. Provide technical support to the Fundraising Associate for the preparation of the Face to Face plan, campaigns calendar, objectives, metrics and KPIs.
a. Prepare and analyze the campaigns KPIs and the investment requirements.
b. Provide technical support in the establishment of campaign KPIs and criteria (reporting, systems, performance evaluation, goals).
c. Prepare the main indicators for each supplier and campaign he oversees.

2. Effective implementation of Face to Face campaigns, focusing on human resources aspects (such as recruitment, training, motivation) and quality of work. Most of these activities must be performed closer to the fundraisers and the provider (in field).
a. Determine the schema and human resources needs taking into consideration the campaign goals.
b. Provide technical support for the negotiation and agreements with suppliers.
c. Establish the selection criteria of human resources for the outsourced individual fundraising campaigns.
d. Establish training and motivation schemas for outsourced human resources and providers.
3. Regular monitoring and evaluation activities undertaken according to the work plan to ensure maximum impact and continuous improvement of Face to Face fundraising efforts. Results and reports are prepared and shared on a timely basis.
a. Monitor and prepare reports for the supervisor of the agreed performance indicators to drive more efficient management and accountability for results.
b. Research, synthesize and compile qualitative and quantitative data and information to facilitate preparation of reports, objectives, activities, etc.
4. Administrative tasks and responsibilities are effectively carried out and delivered.
a. Provides technical support to search and evaluate potential suppliers, prepares terms of reference for quotations and follows up on the processes.
b. Monitors contracts, budgets and financial expenditures of the Face to Face section, ensuring compliance with UNICEF rules and regulations, keeping supervisor informed and advised on actions for decision/follow up.

Impact of Results

In order to effectively implement future individual fundraising work plans geared towards increasing Regular Resources (RR) funds, the enhancement of the team's operational capacities is imperative. This position is pivotal in supporting the expansion program through four complementary logics:

1. Continuous and Systematic Control:
Ensure a continuous and systematic control and overview of F2F campaigns. Implement measures for real-time monitoring, allowing for prompt adjustments and optimizations.
2. Development of New Initiatives:
Spearhead the development of new initiatives and activities, exploring innovative channels to ensure sustained growth and the attainment of yearly objectives. Collaborate with the team to identify emerging trends and opportunities in individual fundraising.
3. Data Compilation for Decision Making:
Facilitate the correct compilation of data and results, providing insightful information for strategic decision-making.Implement robust data management processes to ensure accuracy, completeness, and relevance.
4. Relationship Management with Providers and Vendors:
Take charge of the management of relationships with providers and vendors, fostering positive and collaborative partnerships. Negotiate contracts and agreements to secure favorable terms for UNICEF, aligning with organizational goals and values.

To qualify as an advocate for every child you will have…

Minimum requirements:

  • Education: Completion of secondary education, preferably supplemented by management, marketing, sales, communications or related areas training or university courses in these areas.
  • Work Experience: A minimum of 5 years of practical work experience with supervising sells work groups, as supervisor or team leader. Fundraising experience is an asset.
  • Language Requirements: Excellent communication and writing skills in Spanish is required.

A bachelor’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for three (3) years of experience in case the candidate lacks the required experience.

A master’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for an additional two (2) years (in addition to the three years from above, totaling 5 years).


  • Developing country work experience and/or familiarity with emergencies is an asset.

Salary Estimator Tool - This tool enables you to calculate an estimate of the various elements of your salary and provides you with an overview and estimate, so you can better understand your finances and plan for future assignments.*

*While UNDP makes every attempt to ensure that information is up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

[add the 8th competency (Nurtures, leads and manages people) for a supervisory role]. 

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.


As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable diversity profile are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

This vacancy is now closed.