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Deputy Head of Targeting & Digital Solutions CST II - Sana'a CO


  • Organization: WFP - World Food Programme
  • Location: Sanaa
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Information Technology and Computer Science
    • Managerial positions
  • Closing Date: 2024-06-17


WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

General Information

  • Title of Post: Deputy Head of Targeting & Digital Solutions
  • Grade: CST II
  • Supervisor: Head of Targeting and Digital Solutions
  • Unit: Targeting & Digital Solutions
  • DUTY STATION (City, Country): Yemen Operation, Sana'a CO
  • Duration of Contract: 11 months


The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate.  We are saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.

WFP’s emergency response in Yemen is one of the agency’s largest anywhere in the world. As of Q3 2023, WFP delivered vital food assistance to 13.2 million people in need, provided nutrition support to 2.9 million children and women, and also contributed to education through its school feeding programme reaching 2 million schoolchildren.


 Yemen remains one of the most significant humanitarian crises in the world, with around 17.4 million people (IPC Phase 3 and above) in need of assistance as per the 2022 IPC result. Conflict and economic crisis remain the main drivers of acute food insecurity and malnutrition, further exacerbated by the instability of humanitarian assistance. The United Nations World Food Program and the Supreme Council for the Management and Coordination of Humanitarian Affairs and International Cooperation (SCMCHA) signed an agreement and Annexes related to the targeting, biometric registration, and assistance transfer management for the most vulnerable households in need for the Areas under Sana'a-based authorities. The agreement provides a framework for collaboration between the two parties to achieve efficient and effective food assistance programs through appropriate beneficiary selection and biometric registration to minimize inclusion and exclusion errors in the beneficiary lists and ensure the neediest are supported through regular monthly food assistance to prevent famine.

The incumbent will apply their knowledge, skills, business analysis tools, and techniques to ensure that country-level beneficiary targeting, identity/transfers management implementation needs, expectations are met, strategic planning requirements are fulfilled, and relevant business input is provided. This involves initiating, leading, and monitoring a portfolio at Area Office level implementation projects to implement the new processes and tools in the prioritized governates and districts.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Coordinate with the beneficiary identity Management stream, which includes the management of existing and newly targeted beneficiaries through the roll-out of the WFP corporate digital solutions.

2. Manage the North Yemen registration and targeting activity, plan the activity timeline with different (internal and external) stakeholders to ensure a smooth registration process.

3. Manage the registration centers throughout Yemen and insure its adherence to WFP policies and guidelines and its alignment with donors and audit requirements.

4. Ensure adherence to data protection protocols throughout the registration and targeting process, including the update and deletion of beneficiary data and the deduplication process in close coordination with key functional units at the Country Office and Area Offices level.

5. Coordinate the targeting and prioritization implementation in Yemen, including the establishment of beneficiary selection mechanisms.

6. Coordinate the data analysis/analytics of beneficiary data and beneficiary distribution reconciliation by a better understanding of the barriers and learning from best practices for stimulating demand and data use.

7. Coordinate the development of SOPs/documentation and material for the communication of beneficiary registration.

8. Conduct assessments to identify change requirements to be implemented in the WFP beneficiary and transfer management to ensure the functionalities meet the Country Office needs; prepare the capacity assessment and the roll-out plan, which includes implementation costs.

9. Generate ideas and requirements for enhancement of the WFP beneficiary and transfers management platform so that it evolves in keeping with changes and challenges of delivering the transfers in very diverse contexts in operational areas in the country.

10. Participate in cross-functional capacity-building initiatives aimed at making available solid beneficiaries and transfer expertise across the Country Office and Area Offices.

11. Manage a team of staff, providing coaching, training, and guidance to ensure appropriate development and enable high performance.

12. Partake and lead in the negotiations and discussions with the local authorities’ counterparts on the implementation of the beneficiary targeting and registration activities.

13. Coordinate and liaison with different internal functional units on the roll out of digital solutions in line with HQ and CO standards/regulations.

14. Coordinate between the different Targeting and Digital Solutions streams to ensure a proper flow of tasks between different streams to achieve the unit objective.

15. Coordinate with the Digital solutions stream on the roll out of different solutions and ensure they are in line with the CO needs and HQ regulations.

16. Perform other duties as assigned by the supervisor.


Education: Advanced university degree in Computer Science, engineering or otherrelevant field, or First University degree with additional years of related work experience or training/course.

Experience: For holders of an advanced degree, 5 years of relevant work experience, and 7 years for holders of first-level university degree of progressively responsible experience relevant experience. 

Language: Fluency (level C) in the English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese is an added advantage.


  • Has participated in the analysis and re-design of business processes or applications.
  • Has conducted cost-benefit analyses to support project management.


Lead by example and with integrity

Upholds WFP values, principles and standards:

Demonstrates the WFP values, principles, and standards.

Respect others and value diversity:

Values diversity using respectful and inclusive language, and encourages others to the same

Stay focused and calm under pressure:

Stays focused and calm when under pressure and encourages others to do the same

Demonstrate humility and willingness to learn: 

Demonstrates humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and pursuing opportunities to develop

Drives results and delivers on commitments

Delivers maximum impact results:

Identifies and aligns objectives to the required outcomes, holding self and/or otheres accountable for the delivery of results for maximum impact

Delegate tasks appropriately:

Delivers responsibly and provides appropiate support empowering others to deliver results

Adapts readily to chance:

Responds readily to change in different contexts and adapts accordingly


Foster inclusive and collaborative teamwork.

Is inclusive and collaborative:

Promotes inclusive teamwork and psychological safety by encouraging colleagues to collaborate by sharing ideas and openly raising issues.

Gives timely ad constructive feedback:

Supports development for others by giving timely and constructive feedback

Builds And shares new perspectives:

Seeks out, trusts and listens, attentively to diverse views to capture, learn, build and share new perspectives.


Applies strategic thinking.

Communicate and fulfill WFP's vision:

Communicates and fulfils WFP´s vision and  operational otucomes to deliver meaningfuk solutions.

Embraces curiosity and new ways of doing things:

Demonstrates curiosity and proposes new ways of doing things when relevant

Analyses and evaluate the data:

Gathers data and shares knowledge to inform team decision making

Consider the consequences of any decision:

Implements decision considering the risks and implications of actions for teams, projects and other initiatives.

Builds and maintains sustainable partnerships

Builds partnerships:

Inititates and builds partnerships by identifying and promoting opportunities for mutual areas of interest and benefit.

Collaborate to achieve common goals:

Collaborates with partners to deliver common objectives by sharing information and working together on agreed solutions.



  • The applicant shouldn't be a Yemeni national.
  • This position is required for a period of consecutive 11 months with a possibility of extension subject to the operational needs and availability of funding in Yemen Country Office.
  • Consultancy contracts will be subject to a mandatory break in service after a period of service of 11 continuous months.
  • WFP offers an attractive compensation and benefits package in line with WFP HR Manual.
  • Applications must be submitted online with:
  1. Use English language only
  2. Indicate all your job TOR
  3. indicate clear years of experience with each job (Month/Year)
  • By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process.


17 June 2024


WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at Our DEI team is here to ensure your full participation in our recruitment process.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.