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Business operations specialist assistant (Procurement)

Port Sudan

  • Organization: WHO - World Health Organization
  • Location: Port Sudan
  • Grade: Administrative support - GS-5, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Procurement
    • Sustainable trade and development
    • Sustainable Business Development
  • Closing Date: Closed


To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State's health and development agendas, and harmonized with the United Nations country teams.


The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.


● Brief clients, staff and partners on the procedures, rules, and regulations for the relevant service lines. ● Maintain consistency in approach and compliance with the respective procedures, rules and regulations in the delivery of services and transactions.


● Deliver the relevant processes and standard transactions, services and work products, in alignment with business plans and adherence to rules, regulations, and procedures.

● Technically support training in respective area of business operations support for clients and staff.

● Identify areas in which processes and procedures can be improved to deliver optimal client service, efficiency and effectiveness.

Procurement support services:

Knowledge and skills in procurement of goods/ services including support to purchase requisitions, administering tender/ bidding process and supporting supplier management

  1. Initiate and process requests for procurement of goods and services, ensure compliance to the standard WHO guidelines on procurement, accuracy of information, completion of required supporting documents and check availability of funds, follow up with concerned parties the receipt of deliverables and finalization of payments.
  2. Using GSM, initiate local purchase requests for both catalogue and non-catalogue items in an efficient manner, monitor status and ensure timely process of requests and delivery of goods and services, draft purchase order amendments when required, provide justification and upload supporting documents in RMS.
  3. Prepare requests for price estimates for non catalogue items, obtain estimated costs from the Regional Logistics and Supply Unit or HQ, and implement related procurement decisions taken by technical staff.
  4. Draft bid invitations and related correspondence, compile offers, prepare summary of bids including information on price and conditions of offer, and draft the adjudication reports with recommendations for decision making.

5.Register fixed assets in GSM. Ensure that office assets are bar coded and regular physical count is performed; ensure that the office premises and furniture are kept in proper condition; arrange repair/maintenance when required.

6.Maintain and update the suppliers’ database including completion of the supplier evaluation forms for all suppliers contracted by WHO office.



Essential: Completion of secondary education Training and certification in one or more UN operational service areas or systems


Essential: A minimum of five years of work experience relevant to the position (administrative support services and transactions in the operational support area, including finance).

Desirable: Experience in administrative support positions within WHO or another United Nations agency.

Experience in Oracle-based systems or another enterprise resource planning system


·Knowledge of WHO’s support procedures, and practices procurement

● Knowledge of WHO’s support procedures, and practices in other operational service areas such as:support for logistics and transportation administration (including the warehouses, exemption documents, management of the office vehicles, supervision of drivers, and all related activities); Administration of the inventory of supplies and organizational assets; Travel administration, processing requests, visa issuances, flight and hotel bookings and follow up on travel related issues.

● Ability to brief and explain basic administrative procedures to other members of staff.

● Strong interpersonal skills

● Flexibility to adapt to competing priorities and work in a fast-paced environment.

WHO Competencies

1) Teamwork

2) Respecting and promoting individual and cultural differences

3) Communication

4) Producing results

5) Knowing and Managing yourself

Use of Language Skills

Essential: Expert knowledge of English Language and local language.

Desirable: Beginners knowledge of other UN languages.


Remuneration comprises an annual base salary starting at USD 20,537 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


·This vacancy notice may be used to fill other similar positions at the same grade level

·Only candidates under serious consideration will be contacted.

·A written test and/or an asynchronous video assessment may be used as a form of screening.

·In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

·According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

·Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual.

The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its workforce . Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( are strongly encouraged to apply.

·Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

·An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter ( into practice.

·WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

·WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

·WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

·The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

·For information on WHO's operations please visit:

·This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

·Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at

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This vacancy is now closed.
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