Branch Manager

POSITION VACANT: Chief Human Resource Officer, SOS Children’s Villages of India (SOSCVI),

New Delhi

ORGANIZATION BACKGROUND:

SOS Children’s Villages of India are an independent, non-governmental and non-profit organization working for the holistic development of parentless children as well as women and children from vulnerable families. For over 5 decades we continue to provide children without parental care or at the risk of losing it, a value chain of quality care services that goes beyond childcare alone, to ensure comprehensive child development. Founded in 1949 in Austria, SOS Children’s Villages began its India operations in 1964. As on May31, 2024 we have reached over 48,895 children through our 31 SOS Children’s Villages and 27 community projects in India positively impacting over 86093 lives. SOS India has worked with children, communities, disaster struck and disaster-prone areas, giving hope to vulnerable communities and families. SOS India has the largest operation within the SOS International Federation of 134 countries
We are committed for safeguarding and protecting children in our programmes by having zero tolerance policy in this regard. At our organization, we uphold a values based culture built on the pillars of courage, commitment, trust, and accountability, guiding our actions and decisions to achieve excellence and integrity in all endeavors. We are further committed to provide a safe environment for staff and children, young people and adults with whom we work, where human rights are respected and upheld, and healthy relations fostered by building organisational systems, capacity, and awareness on PSHEA (prevention and protection against sexual harassment, exploitation and abuse) guidelines. All our co-workers are obliged to follow SOS regulation on Child and Youth Safeguarding, PSHEA and Code of Conduct. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We work in 137 countries and territories, reaching over one million children, young people, families and caregivers each year. To support us with this important responsibility we are now looking for a committed individual to fill the position of Chief Human Resource officer:

SOSCVI Programmes

• Family Like Care
• Family Strengthening
• Kinship Care
• Emergency Childcare
• Foster Care
• Short Stay Homes
• Special Needs Childcare
• Education & Youth Skilling

The organisation has fostered four generations of parentless and abandoned children and enabled them to lead constructive lives. The children are provided an identity, a family to call their own, and most importantly, a life that has set examples for others to grow up to become active and contributing members of society.

SOSCVI also provides support to vulnerable families as a part of its Family Strengthening Programme.

Family Strengthening Programme

SOS India provides support to vulnerable families as a part of its Family Strengthening (FS) Programme. It is a preventive community intervention programme through which over 35000 children have been empowered as on May31, 2024. Designed to prevent children from losing parental care or being abandoned, this programme runs in slums & rural areas, within a 30 km radius of an SOS Children’s Village. The program participants of FS are children from the most vulnerable families i.e., children of widows, single women, and Below Poverty Line (BPL) families as well as families whose livelihoods have been impacted by disaster. Spanning 5 years, the programme aims to enable families to move out of the vicious cycle of poverty towards greater dignity and self-reliance by ensuring children’s education and income generating capacity development of the caregivers

The organisation has also been a first responder, each time a natural or man-made disaster has struck India, providing active assistance and initiating relief operations and activities, with central importance being given to affected children.

SOSCVI recognizes the need for substantial internal change as it gears up to address the evolving needs of parentless and abandoned children in India in the 2030s. The organization shall be pursuing modified strategies and approaches and updating its service offerings via its basket of care services, as well. SOSCVI has already embarked on a large organizational change initiative to address the above and steering this complex exercise and its multiple components, shall be a key responsibility for the Chief Human Resource Officer (CHRO).

3. JOB DESCRIPTION/ RESPONSIBILITIES:

The CHRO is a part of the senior management team and reports to the CEO. The purpose and objective, key accountabilities and detailed job responsibilities for the position are discussed in subsequent paragraphs.

Purpose and Objective:

(1) Managing HR operations.
(2) Taking HR Automation to next level to streamline processes.
(3) Developing leadership, succession planning and people capabilities for enabling organizational objectives and effectiveness.
(4) Overseeing management of the admin function, with emphasis on common administrative services provided to the organization.

Key Accountabilities:

(1) Managing HR Operations: Hiring, talent management, succession planning,PMS, Disciplinary & legal issues, Statutory Compliances and other compliances and employee engagement.
(2) HR Systems and Processes: enhancing HR automation enabling the tracking of key HR metrics and improved people management.
(3) Learning and Development: Developing the key competencies that enable individuals to perform current or future roles.

(4) Common Administrative Services and Compliances: Overseeing the management of common administrative services provided to the organization; Ensuring full compliance with all legal and statutory compliances, as applicable.

Detailed Responsibilities

(1) ensure effective implementation of HR policies laid down (including recruitment and selection policy/ practices, discipline, grievance, counseling, pay and conditions (C&B), contracts, training and development, succession planning, morale and motivation, , performance appraisals, and quality management issues);

(2) Ensure maintenance of appropriate systems for measuring necessary aspects of HR development;

(3) Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales;

(4) Manage and develop direct reporting staff;

(5) Manage and control departmental expenditure within agreed budgets;

(6) Liaise with other functional/ departmental heads to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements;

(7) Maintain awareness and knowledge of contemporary HR development theory and methods and provide suitable interpretation to directors, managers and staff within the organization;

(8) Contribute to the evaluation and development of HR strategy and performance in coordination with the executive team;

(9) Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care;

(10) Implementation of the global HR policy framework built around the organization’s core mission, values and strategies;

(11) Drive and successfully execute the organisation’s plans to comprehensively automate people management processes, ensuring informed and improved decision-making for implementing key strategies and practices, in the areas of inclusion, culture, engagement, productivity, performance, etc.;

(12) Facilitate organizational learning and good practice sharing, international exchange programs with an aim to enhance performance at all levels;

(13) Responsible for determining, planning, coordinating and implementing staff training and development programs systematically;

(14) Responsible for creating systems to analyze training impact;

(15) Build and retain an internal pool of development professionals and build secession planning;

(16) Responsible for managing HR research, HR audit, e-learning initiatives, international talent pools, etc.

(17) Serve as a member of the National Child Protection Team and ensure compliance with prescribed processes;

(18) Serve on the senior management team and attend meetings and conferences, ensuring organizational needs and concerns are appropriately represented;

(19) Responsible for monitoring changes in laws, regulations and technology that may affect the organization’s operations; Implement policy and procedural changes as required from time to time;

(20) Ensure compliance with the organization’s Code of Conduct;

(21) Ensure strict adherence to Employment and Statutory Laws prevailing in the country, including POSH;

(22) Responsible for implementation of a strong disciplinary and legal follow-up system;

(23) Oversee the budgeting and deployment of organizational fixed assets and ensure their proper utilization;

(24) Manage common administrative services provided to the organization, ensuring that these are cost effective and align with quality expectations.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification and Experience

(1) Post-graduate in business admin HR or Social work with specialisation in HR from a reputed institution;
(2) About 15 years of experience in HR;
(3) At least seven years of prior experience in leading the HR function in a medium size organisation (1000 employees);
(4) Experience of implementing people management systems, processes and practices (with emphasis on increased automation), for reputed and well-managed organizations;
(5) Experience of managing white and blue collar workers will be required.

Skills and Competencies

(1) Good communication skills;
(2) High proficiency in English language is required; Exposure to one or more regional languages shall be an advantage;
(3) Proven people management skills;
(4) Computer skills;
(5) Strong HR systems orientation, with the ability to successfully lead projects for the successful automation of people management processes;
(6) Willingness and ability to undertake regular travel to program locations, as necessary and manage HR processes at PAN India.

5. LOCATION: New Delhi.

We offer

• The opportunity to work with a passionate, innovative and collaborative team in multicultural environment.
• You will gain experience of working for a globally recognized organisation making a difference in the lives of children & youth.
• Excellent learning opportunities.
• Competitive remuneration commensurate with experience and industry standards

6. APPLICATION PROCESS:

Eligible candidates interested in the position are requested to apply on the following email id: recruitment.nmt@soscvindia.org