ICT Administration / Training Support

Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

• The Administration Training Support staff will work under the direct supervision of the Chief of the Field Technology Section (FTS), Administration & Budget Officer & report to the Chief FTS.

• The contracted personnel will be responsible for managing & monitoring ICT contracts, preparing budget estimates, handling procurement processes & generating ERP BI reports.

• Additionally, they will address queries from the Chief FTS, FTS management, mission leadership & auditors among others.

• They will also provide logistical & administrative support & assistance to all FTS staff across the mission area of operations and assist related business partners during official visits.

Role objectives

• Exhibit strong proficiency in spoken & written English to draft reports, memos, meeting minutes & SOPs, while effectively managing administrative tasks.

• Maintain oversight of contracts, track amendments & ensure timely delivery of contract obligations, compliance with terms, conditions & adherence to deadlines.

• Serve as a liaison between the Contract Managers, stakeholders, sections & vendors to facilitate seamless coordination & communication.

• Generate & analyze Power BI reports related to FTS operations & provide relevant insights.

• Provide ICT support, troubleshoot technical issues & ensure system functionality & updates.

• Assist in budget estimation, expenditure tracking & compliance with financial rules & regulations.

• Facilitate the procurement process, including raising of shopping carts, purchase order creation & vendor coordination for delivery of ICT goods & services.

• Organize meetings, prepare agendas & document meeting minutes.

• Ensure compliance with internal & external policies, procedures, rules & regulations while supporting audits as required.

• Manage daily administrative tasks such as email correspondence, phone calls & calendar scheduling.

• Be available to provide support, even during non working hours, for any logistical or operational requirements as needed.

• Perform any additional duties as assigned by supervisors.

Project reporting

The Administration Training Support staff will work under the direct supervision of the Chief of the Field Technology Section (FTS), Administration & Budget Officer & report to the Chief FTS.

Key competencies

• Bachelor’s degree a relevant discipline is required.

• A minimum of five years of professional experience in contract management & administration is required.

• Expertise in developing Power BI dashboards & reports is required.

• Strong computer literacy, including proficiency in Microsoft Office Suite, Power BI & related tools is required.

• Proficiency in UN ERP systems, specifically UMOJA with relevant certifications & hands on experience is desired.

• Familiarity with UN CRM platforms such as i-need, field support suite & other enterprise applications is desired.

• Possession of a valid national driver’s license with the ability to operate a light motor vehicle with a manual transmission is required.

• Strong proficiency in English, both written & spoken is required.

• Strong client orientation with keen attention to detail.

• Excellent communication & organizational skills.

• Meticulous planning abilities with a high degree of accuracy & adherence to security & safety standards.

• Collaborative mindset, supporting colleagues & clients to achieve shared goals & objectives of FTS & the mission.

Team management

This role has no team management responsibility.

Further information

Qualified female candidates are encouraged to apply for this role.

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.