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Human Resources Officer (Emergencies and Resilience)

Accra

  • Organization: FAO - Food and Agriculture Organization of the United Nations
  • Location: Accra
  • Grade: Mid level - P-3, International Professional - Internationally recruited position
  • Occupational Groups:
    • Human Resources
    • Environment
    • Disaster Management (Preparedness, Resilience, Response and Recovery)
    • Emergency Aid and Response
  • Closing Date: Closed

IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
  
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Human Resources Division is composed of two main clusters, namely, (i) the Integrated Talent Management, providing advice and managing position management, recruitment, mobility, staff development and training, performance management and social security; and (ii) the HR Strategy and Policy providing HR strategic guidance, policy and oversight.
The position is located in the Integrated Talent Management cluster of the Human Resources Division (CSH) and based in the Regional Office for Africa (RAF) in Accra, Ghana.

Reporting Lines
The Human Resources Officer (Emergencies and Resilience) reports to the Senior HR Officer in RAF. He/she works closely with the HR Team in the region.

Technical Focus
The Human Resources Officer (Emergencies and Resilience) supports Talent Management in the area of response operations ensuring compliance with HR policies and procedures in the humanitarian domain in RAF.

Key Results
Provision of human resource services to management and staff.

Key Functions
• Supervises staff to ensure the timely provision of the full range of HR services to both staff and non-staff within designated service areas.
• Monitors HR performance against established indicators and Service Level Agreements.
• Provides guidance to staff in processing HR service requests, reviews unusual or difficult cases, interprets FAO rules, regulations, policies and procedures and makes determinations within delegated authority.
• Responds to requests from managers, staff and non-staff, providing information and options/solutions to resolve specific problems/issues.
• Undertakes special studies/reviews.
• Identifies the need to modify HR servicing policies, procedures and tools and provides input into new service delivery approaches, systems and procedures to maintain and/or improve service delivery.
• Mentors staff and promotes continuous learning and capacity development.
• Participates in inter-agency meetings focusing on HR service issues and best practices.
• Prepares various reports.

Specific Functions
• Supports timely actions in the recruitment process for Professional, General Service and other categories of staff, ensuring timeliness and quality control of activities, adherence to policies and procedures, including the application of fast-track procedures for emergency positions; reviews and directs the streamlining of the process and fosters the use of modern recruitment tools.
• Attends Level 3 Emergency Response (L3) Scale-up Coordination meetings and maintains regular contact with the Human Resources Officer (Emergencies and Resilience) at FAO headquarters to determine HR needs of country operations and ensure HR support to emergency operations.
• Collaborates with the Human Resources Officer (Emergencies and Resilience) at FAO headquarters in the development and implementation of staffing strategies to support emergency operations.
• Engages with key stakeholders to achieve targets for emergency positions, reducing vacancy rates; participates in selection panels, as required.
• Supports collaboration with external recruitment sources to ensure a supply of suitable and qualified candidates, contributes to the review of candidate sourcing techniques to enhance the candidate pool, reviews the effectiveness of recruitment sources and takes action for improvement.
• Provides advice and support to affected countries on the application of policies, procedures, systems and best practices, particularly to FAO Scale-up L3 countries requiring surge and promotes organizational targets (geographic and gender diversity, etc.).
• Collaborates with the Human Resources Officer (Emergencies and Resilience) at FAO headquarters to research relevant regulations, rules, policies and practices of other UN entities to identify needs for changes in FAO’s recruitment procedures for emergency and resilience; contributes to the development of policies and procedures and introduces innovative approaches.
• When required, travels to affected countries to act as a backup for HR resourcing pending mobilization of a suitable profile; collaborates with the Human Resources Officer (Emergencies and Resilience) at FAO headquarters in the review of organigrams, workflows and structures.
• In coordination with the Human Resources Officer (Emergencies and Resilience) at FAO headquarters, supports the identification of training and learning needs, plans workshops/learning programs to enhance HR capacity in field staff and shares best practices and lessons learned among HR practitioners and other stakeholders.
• Keeps abreast of best practices and related technological tools in the private and public sectors and participates in defining revised or new business requirements for existing Enterprise Resource Planning (ERP).
• Supports orientation briefings for new staff.
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CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements
• Advanced university degree in human resources, management, business administration, organizational development or a related field.
• Five years of relevant experience in human resources management including the implementation of talent acquisition and/or talent management strategies.
• Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).

Competencies
• Results Focus
• Teamwork
• Communication
• Building effective relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills
• Work experience in more than one location or area of work, particularly in field positions.
• Extent and relevance of experience in human resources management, including talent management in emergency contexts.
• Extent and relevance of experience in the development and implementation of human resources policies and procedures.
• Familiarity with automated human resources management systems.
• Ability to analyse complex issues.
• Working knowledge (proficient - level C) of French is considered a strong asset.

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Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.
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GENERAL INFORMATION
• FAO reserves the right not to make an appointment
• Extension of fixed term appointments is based on certification of performance and availability of funds
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
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CONDITIONS OF SERVICE
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link\: https\://commonsystem.org/cp/default.asp
Other benefits, subject to eligibility, include\:
• Dependency allowances
• Rental subsidy
• Education grant for children
• Home leave travel
• 30 working days of annual leave per year
• Pension fund entitlements under the UN Joint Staff Pension Fund
• International health insurance; optional life insurance
• Disability protection
FAO encourages a positive workplace culture to increase inclusivity and diversity within its workforce. FAO applies measures in which all staff members contribute equally and in full to the work and development of the Organization. This includes\:
• elements of family-friendly policies
• flexible working arrangements
• standards of conduct
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HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications and language skills;
• Candidates are requested to attach a letter of motivation to the online profile;
• Once your profile is completed, please apply and submit your application;
• Your application will be screened based on the information provided on your online profile;
Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/

• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications;
• Incomplete applications will not be considered;
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered;
Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT
This vacancy is now closed.