Protection Manager

Scope of Work

The Protection Manager (Rakhine) will be responsible for managing the implementation of protection programming in Rakhine State in Myanmar and supporting the continuous improvement of the protection team’s technical capacities. This will include identification of training needs, as well as coordination and delivery of some required training, and the day-to-day support and facilitation of teamwork among all protection and shelter/NFI staff.

Protection monitoring will focus on documenting and analyzing the interaction of protection threats, vulnerabilities, capacities and commitment on all communities within the area of coverage. It is intended to lead to: 1) increased understanding of the protection environment, including vulnerability mapping, available services, and existing gaps impacting all communities in the area of coverage; and, 2) sharable reports detailing needed actions by the IRC, humanitarian, and government actors to address protection concerns/gaps and contribute to referral mechanisms for specialized services. Data collection, analysis and reporting will be done via a digital data collection and management system. Information campaigns will be carried out to inform people in all communities in the area of coverage of available services and access, as well as where to seek remedies and redress for identified protection concerns. Information may be shared via a range of traditional and innovative modalities (information sessions, rights trainings, IEC materials, radio broadcasts, informational hotlines). The Protection Manager (Rakhine) is responsible for ensuring that shelter/NFI emergency responses are appropriately targeted, coordinated, implemented and monitored post-action, and is expected to provide feedback that will contribute to the ongoing improvement and refinement of programmatic approaches. Some partnership collaboration may be required

Main Responsibilities

1.Take the lead on coordinating production of succinct and analytical monthly protection trend reports for the area of coverage in Rakhine State, highlighting key protection issues and analyzing trends identified from protection monitoring and other recorded               objective sources. This includes

a.Participating in quality assurance of monitoring conducted at field level;

b.Facilitating shared understanding of monitoring quality standards, including through reference to the internal SOPs, based on feedback from the Senior Protection Manager and Protection Coordinator, and through provision of appropriate follow up and training for field staff; and,

c.Supporting efforts to improve qualitative understanding of specific thematic issues.

2.Provide direct supervision and support to staff, including:

a.Participation in monitoring and information missions;

b.Regular reviews of data collected by the teams, review of data collection methodologies, regular review of function of digital data collection and reporting systems, develop strategies for improving data collection;

c.Regular reviews of written and oral information campaigns, review of information dissemination methodologies, develop strategies for improving information dissemination.

d.Development of individual work plans, ensuring best practice standards are met, with a focus on building the management capacity of staff and empowering them to work autonomously.

3.Provide a human rights “lens” on all protection monitoring reporting and information campaigns, assisting to ensure reporting and information dissemination are grounded in human rights law, refugee law, national law and Sphere standards.

4.Acts as a focal point for protection network in area of operation on all relevant protection trends and rights violations, by overseeing ongoing quality protection monitoring, information dissemination, case referrals, and overall analysis of trends.

5.Ensure quality monitoring of activities to support persons with specific needs at community level, guaranteeing that minimum standards for service provision, confidentiality and beneficiary outcomes are successfully and consistently met and that outcomes are      appropriately measured.

6.Lead implementation of protection and shelter/NFI emergency response activities in line with needs identified and prioritized by committee members, in accordance with internal guidance.

7.Assess the training and capacity building needs of Team Leaders and Officers, and design and implement professional development plans for staff.

8.Develop and maintain effective working relationships with UNHCR, INGO, government authorities, and other key stakeholders to ensure active coordination, collaboration, and information dissemination.

9.   9.    Undertake other tasks as requested by supervisor.