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ICT Infrastructure Specialist (Retainer)

Remote | Home Based - May require travel

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Remote | Home Based - May require travel
  • Grade: Mid level - LICA-10, Local Individual Contractors Agreement
  • Occupational Groups:
    • Infrastructure and Urban-Rural development
    • Information Technology and Computer Science
    • Documentation and Information Management
  • Closing Date: Closed

Job categories IT
Vacancy code VA/2025/B5131/29584
Department/office ECR, AUMCO, Albania
Duty station Home based
Contract type Local ICA Specialist
Contract level LICA Specialist-10
Duration Up to 100 working days within 2 years, with possibility of extension subject to performance and availability of funds.
Application period 20-Jan-2025 to 10-Feb-2025
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Review and Assessment:
  • Conduct a thorough assessment of the GPO's current IT environment, including hardware, software, network infrastructure, and security systems.
  • Conduct a specific assessment of the WAN infrastructure, identifying strengths, weaknesses, and potential for improvement.
  • Identify existing strengths, weaknesses, and potential vulnerabilities.
  • Analyze the current IT infrastructure's capacity to support the new case management system and business intelligence tools.
  • Prepare a comprehensive report outlining the findings and recommendations for improvement.

Infrastructure Design & Planning:
  • Propose improvements and upgrades to the GPO's IT infrastructure, including hardware, software, and network infrastructure, to ensure optimal performance, scalability, and security.
  • Develop specific recommendations for improving the  WAN infrastructure, including potential upgrades, network optimization, and security enhancements.
  • Develop a detailed technical plan for the implementation of recommended upgrades, including timelines, resources, and budget estimations.
  • Collaborate with the project team to ensure alignment with the project's overall objectives and technical specifications.

Procurement Support:
  • Participate during the procurement phase by preparing detailed hardware requirements specifications that align with the project's technical guidelines, the beneficiaries' operational demands, and national standards.
  • Review and evaluate technical specifications and proposals from potential vendors.
  • Ensure that all acquired equipment meets the project's technical requirements and complies with relevant national standards and regulations.

Security Assessment Assistance and Recommendations:
  • Provide technical assistance/advice during a comprehensive security assessment of the GPO's IT infrastructure, identifying potential vulnerabilities and risks.
  • Assist to develop a detailed security plan outlining necessary security measures, including access control, data encryption, and intrusion detection systems.
  • Propose recommendations for implementing robust security protocols and best practices to protect sensitive data and ensure system integrity.

Technical Support and Implementation:
  • Provide technical support during the implementation of the recommended IT infrastructure upgrades and security measures.
  • Provide technical support for the implementation of the recommended WAN improvements.
  • Collaborate with the project team and IT vendors to ensure smooth integration and functionality of new systems and technologies.
  • Monitor the performance of the upgraded IT infrastructure and provide ongoing technical support to address any issues or challenges.

Knowledge Transfer and Capacity Building:
  • Together with Training& Knowledge Specialist prepare & conduct training sessions for GPO IT staff on the new IT infrastructure, security protocols, and best practices.
  • Share knowledge and expertise to enhance the IT staff's capacity to manage and maintain the upgraded IT environment.

Education/Experience/Language requirements

Education
  • Bachelor's degree preferably in Computer Science, Information Technology, or a related field.
  • A Master’s degree in a relevant field is an advantage and may be considered equivalent to 2 years of required experience.

Experience
Required
  • Minimum of seven (7) years of experience in IT infrastructure and networking, with a strong understanding of hardware, software, and network protocols.
  • Proven experience in designing, implementing, and managing WAN infrastructure.
  • Proven experience in conducting IT infrastructure assessments, security audits, and proposing solutions.
Desirable: 
  • Excellent knowledge of security best practices and experience implementing security measures.
  • Experience in procurement processes, specifically in preparing technical specifications for IT equipment and network infrastructure.

Language Skills
  • Fluency in English is required. 
  • Fluency in Albanian is an advantage.
  • Knowledge of another UN language is an asset.
This vacancy is now closed.