Digital Communication Specialist

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

Organizational Setting

The Food and Agriculture Organization of the United Nations (FAO) supports the transformation to more efficient, inclusive, resilient and sustainable agri-food systems, for Better production, Better nutrition, Better environment and Better life, leaving no one behind. The Office of Communications (OCC) is responsible for both external and internal communications of the Organization. lt aims at making FAO's communications strategy, coherent, focused and impactful, while ensuring effectiveness and efficiency in communication-related operations.

Reporting Lines

The Consultant/PSA.SBS will report directly to a Communications Officer, under the general supervision of the Deputy Director OCC, Officer in Charge of the Digital and Multimedia Branch (OCCI).

Technical Focus

Digital communication (Web, social media, digital media, communications).

Tasks and responsibilities

In close collaboration with ace branches and focal points, the incumbent will\:

• Support the implementation and maintenance of FAO.org web pages, ensuring a fully functional, mobile friendly version is released according to FAO work-plan and though skilled use of the Corporate Web Content Management System (Sitefinity).
• Contribute to the versioning and releases of the FAO Design System (https\://design-system.fao.org/).
• Support on digital campaigns, including drafting of campaign strategies, overseeing production of content related to the campaign, creating content
• plans and producing final evaluation reports.
• Develop, review, proofread and provide clearance for a wide range of communication materials for use on FAO's web and social media channels, ensuring consistency with FAO's key messages, terminology and style.
• Produce multimedia content for use on digital channels and campaigns, including but not limited to infovisuals, videos, animations.
• Support the formulation of the corporate social media policy, influencer engagement strategy, encouraging the adoption of digital trends across the Organization. This includes giving trainings to staff on the use of social media.
• Perform other duties as required.

FAO Standards and guidelines\:

Liaison with OCC will be maintained, either directly or through an agreed focal point/coordinator, to ensure compliance with OCC standards, aligned messaging, and appropriate review and clearance processes.
• All communication materials will follow FAO clearance processes and comply with FAO standards, including\:
FAO Strategic Framework 2022-31\: https\://www.fao.org/strategic-framework/en
FAO social media policy and guidelines\: https\://www.fao.org/2/socialmedia
Social Media Branding Guidelines\: https\://openknowledge.fao.org/handle/20.500.14283/cb5044en
FAOSTYLE https\://openknowledge.fao.org/handle/20.500.14283/cb8081en
FAO terminology http\://www.fao.org/faoterm
FAO Names of Countries https\://www.fao.org/nocs/en   
Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff).
• Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• University degree in communication, social science, journalism, political science or a related field
• 1 year (for PSA) or 2 years (for Consultant) of relevant experience in digital communication and content production far digital platforms
• Working knowledge (proficient - level C) of English

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Work experience in web, SM and digital communication
• Extent and relevance of experience in WCMS and specifically Sitefinity
• Extent and relevance of experience in multimedia production, including scripting, video recording and editing.

Selection Criteria

• Level, extent and relevance of experience with web, social media, campaigns, influencer marketing, digital marketing, monitoring, and evaluation.
• Ability to participate and work in a team under tight deadlines.
• Demonstrated experience working in complex environments.
• Ability to manage tight deadlines and multiple work streams.
• Depth of English language skills\: full fluency in written English.
• Knowledge of Sitefinity and/or web content management tools such as Typo3is desirable.
• Knowledge of Adobe Creative Suite and/or design tools such as Canva and Capcut.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

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