CHIEF OF SERVICE, MANAGEMENT AND PROGRAMME ANALYSIS

The United Nations Human Settlements Programme (UN-Habitat) is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. UN-Habitat is the focal point for all urbanization and human settlement matters within the UN system. UN-Habitat works with partners to build inclusive, safe, resilient and sustainable cities and communities. UN-Habitat promotes urbanization as a positive transformative force for people and communities, reducing inequality, discrimination and poverty. The Chief of Service, Programme Management is responsible for coordinating and providing administrative support for the implementation of UN-Habitat's work programme, either directly or through the engagement of third-party service providers. The Service provides input and support to organizational development and management initiatives, including system and process simplification and design; information and knowledge management of UN-Habitat's policies and procedures; management performance and accountability tools; and HQ/Field structural and staffing reviews. The Management Advisory and Compliance Service consists of Units responsible for Budget and Financial Resources Management, Human Resources Management, and general support services such as Information Technology services and procurement coordination. The position is located in Nairobi duty Station. Under the direct supervision of the Chief of Staff, and within delegated authority, the incumbent will be responsible for the following duties:

Overall management, work programme and strategic planning: • Formulates, leads, supervises the implementation of the substantive work programme of the Division. Co-ordinates the work carried out by all the work sections and units under the Division and provides substantive reviews of the drafts prepared by the Division’s sections and units. • Oversees the management of activities undertaken by the Division; ensures that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Division, within UN-Habitat in Nairobi and at offices away from Nairobi, with the United Nations Office Nairobi (UNON) as well as with third-party services providers. • Contributes to the formulation of the Division’s overall strategies and policies by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the USG/ASG; contribute to the overall management of the Division’s activities and operations. • Engages in the ongoing management of teams, task forces and committees and contribute as needed to the organization’s internal management and governance. • Ensures that the outputs produced by the Division maintain high-quality standards; that reports are clear, objective and based on comprehensive data; ensures that all outputs produced by the sections and units under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates. • Responsible for both the substantive and financial components of the work programme of the organization in liaison with the Senior Managers. Ensure that the work programme is fully aligned with the strategic plan and make recommendations to enhance organizational efficiency. • Advises and implements recommendations of the oversight bodies and external evaluations in what concerns the division’s attributions. Human Resources and Professional Development: • Oversees all aspects of planning and strategic management of human resources of UN-Habitat taking due account of geographical and gender balance and other institutional values; supports the efforts of the Executive Director to promote women in leadership positions. • Manages, guides, develops and trains staff under his/her supervision; fostering teamwork and communication among staff in the Division and across organizational boundaries with a specific focus on relations with UNON and third-party service providers. • Provides guidance and oversight for evaluation of staff performance (PAS) and professional development of staff. Finance and Budget Management: • Takes full responsibility for the management of the Division’s budget, ensuring efficient financial planning, allocation, and monitoring of funds in alignment with the Division’s objectives. • Acts as the Secretary of the Budget Committee and reports regularly to the Executive Director and senior management team. • Implements and advises on recommendations from oversight bodies and external evaluations related to the Division. • Advises on effective implementation modalities for UN-Habitat's programmes and projects. • Represents the Division at international, regional or national meetings. • Reports to the Executive Board of UN-Habitat on effective budget management and performance, with a particular focus on the key findings outlined in the annual reports. Operational support to Divisions and Outposted office: • Provides timely support to other divisions, the regional offices and country programmes to facilitate and enhance their efforts, streamline and expedite processes and build the operational capacity. • Leads and supervises the organization of meetings, seminars, etc., on programme support-related issues; manages the substantive preparation and organization of such meetings or seminars. • Liaises with and negotiates agreements for the provision of administrative support services to UN-Habitat by third-party providers such as the United Nations Office Nairobi and others. Leadership and engagement within UN system on UN managerial reforms, including participation in committees and reporting to regulatory bodies: • Coordinates and oversees the preparation of reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budgetary Questions (ACABQ), Committee for Programme Coordination (CPC), Economic and Social Council, the General Assembly, UN-Habitat Assembly, the Executive Board and other policy-making organs, as appropriate. • Chairs meetings, seminars, etc., on substantive-related issues; represents the Organization at international, regional, interagency meetings, seminars and conferences; provides programmatic /substantive expertise on issues or holds programmatic/substantive and organizational discussions with representatives of other institutions. • Coordinates work in the different areas both within UN-Habitat, and with other organizations of the United Nations System, donors and agencies as appropriate. • Represents the Executive Director on the High-Level Committee on Management (HLCM) and other committees as required. • Participates in international, regional or national meetings and provides substantive expertise on issues or holds substantive and organizational discussions with representatives of other institutions. • Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting. Ensures that everyone can discover, access, integrate and share the data they need. • Perform other functions as required

Professionalism: Knowledge of administrative support work in the UN system in general and of specific experience in either financial or human resources management. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization's strategy and the work unit's goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.

Advanced university degree (Master's degree or equivalent) in business administration, public administration, Management, finance, economics, accounting, law, social sciences or related area is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Not available.

A minimum of fifteen years of progressively responsible experience in human resources management, administration, logistics, financial management, budget, procurement or related field is required. Experience in Human Resources (HR) management and the application of Human Resources rules and regulations, particularly in the context of managing a large-scale, international organization is required. Experience in coordinating and overseeing the preparation of reports for presentation to intergovernmental bodies and executive boards is desirable. Experience in overseeing services provided to or in field locations of the United Nations or a comparable international organization is desirable. Experience in data analytics or related area is desirable.

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is desirable. NOTE: "fluency equals a rating of "fluent" in all four areas (read, write, speak, understand), and " Knowledge of" equals a rating of " confident" in two of the four areas.

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.