HR Senior Assistant (Retainer), Multiple positions

Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.  

Provide advice and guidance to personnel on administrative procedures, processes and practices for delivery of HR services.

Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information. 

As an interlocutor of HR, ensure that new hires' first impressions are positive and that they have all in-processing information completed.

Advise hiring management and guide personnel on routine elements of UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.

Support the completion of recruitment processes including offers and rejections, and updating recruitment on-line information system in line with UNOPS policy.  

Undertakes reference checking, elements of  longlisting, and organization of testing and interviews; fee calculation, minutes of general-service recruitments, 

Finalizes selection and other process approvals.

Inform and advise UNOPS personnel, consultants, partners and project personnel on routine aspects and elements of their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.

Research precedents and present recommendations to supervisor, taking into account institutionalized exceptions. Undertake research on a range of HR related issues and assist in the preparation of notes/reports.

Maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. 

Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems. 

Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.

Set up and maintain reference files/records. 

Follow up or process payroll verification.

Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions. 

Manage record maintenance; including personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business unit/s. 

Provide support to the organization, facilitation and/or delivery of training and learning initiatives for personnel on HR-related topics.

Provides sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.

Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.

Secondary School Certificate is required.

A diploma in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines will be an added advantage and may substitute some of the required years of experience. 

First university degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines will be an added advantage and may substitute some of the required years of experience.

Minimum of five (5) years professional experience in an international and/or national organization in providing HR services is required with Secondary School Certificate OR;

Minimum of two (2) years professional experience in an international and/or national organization in providing HR services is required with a Diploma OR;

Minimum of one (1) year professional experience in an international and/or national organization in providing HR services is required with a Bachelor's Degree.

Some experience in UN system organizations is desirable.

Proficiency in computers and office software packages (Google Suite) and experience in handling web-based management systems is required.

Experience in use of HR Information Systems, Enterprise Systems including OneUNOPS is desirable.

Fluency in oral and written English is required.

Knowledge of another official UNOPS language is an asset.