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Communication and Multimedia Associate

Amman

  • Organization: UNDP - United Nations Development Programme
  • Location: Amman
  • Grade: Administrative support - NPSA-6, National Personnel Services Agreement
  • Occupational Groups:
    • Communication and Public Information
    • Design (digital, product, graphics or visual design)
  • Closing Date: 2025-05-20

Background
 
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.   
 
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The UNV Regional Offices (RO) provide oversight and strategic guidance to the UNV Field Units in their respective geographical assignments and are mainly accountable for the placement of UN Volunteers mobilized for UN Agencies, Funds, and Programmes focused on peace, development and humanitarian needs. Furthermore, the Regional Offices represent, and strategically position, UNV and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society and private sector.

The Communication and Multimedia Associate is expected to support regional communications work plan as per calendar and standard operating procedures, assisting content research and production in the regional context, development and maintenance of online presence, and supporting outreach efforts and campaigns in the Field Units assigned to the Regional Office.

Duties and Responsibilities 
The Communication and Multimedia Associate is required to deliver the following:
  • Contribute to and collaborate on the development and implementation of communications and outreach strategies and workplans, in line with corporate guidelines and regional priorities;
  • Produce original communications and multimedia content (text, photo, video, graphics, audio) to promote volunteering and position UNV among its diverse audiences;
  • Manage and analyze social media channels,
    • lead management of social media accounts of UNV Arab States, using a data-driven approach to enhance visibility and engagement.
    • create and post a diverse range of social media products, and moderate conversations and comments.
    • keep track of and apply latest social media trends.
    • generate reports based on monthly KPIs to optimize UNV’s regional social media plans.
  • Contribute to the management of public events and outreach activities conducted by UNV Regional Office, including planning and implementation of visibility plans and media coverage.
  • Support and guide UNV Field Units in the Arab States in the delivery of their country-level communications activities relevant to the above tasks.
  • Perform any other related tasks or duties as may be required.

Institutional Arrangement

The Communication and Multimedia Associate will work under the direct supervision of the Communications Analyst based at UNV Regional Office in Amman

 

Competencies


Core Competencies

 
Achieve Results
  • Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively

  • Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 

Learn Continuously

  • Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility 

  • Adapts to change, constructively handles ambiguity/uncertainty, is flexible 

Act with Determination 

  • Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

  • Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

  • Appreciate/respect differences, aware of unconscious bias, confront discrimination 

 

Cross-Functional & Technical competencies 

Entrepreneurial Thinking
  • Identify and seize opportunities to service and add value to clients, create clarity around UNV value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNV’s organizational priorities and mandate.

Integration within the UN

  • Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work. Knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations.

Communication

  • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels

Partnerships Management  

  • Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.
Digital Awareness and Literacy 
  • Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends.

Monitoring & Evaluation

  • Ability to systematically monitor results of strategies, programmes, and activities with a view  to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results.

  • Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. 

  • Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
     
Required Skills and Experience
 
Education:
  • Secondary education is required.  
  • A university degree in communications, journalism, or advertising will be given due consideration, but it is not a requirement.
     
Experience:
  • Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant experience at the national and/or international level in social media management, communications, public information, or any relevant field.
  • Experience in the use of computers, office software packages (MS Word, Excel, etc.), database packages, and web-based management systems such as ERP.
  • Strong knowledge of social media platforms and proven experience in social media outreach (campaigns and daily management);
  • Excellent oral and written communication skills;
  • Proficiency in design and video editing is required – proficiency in photography and/or videography is an asset;
  • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
  • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
  • Solid overall computer literacy, including proficiency in various MS
  • Office applications (Excel, Word, etc.) and email/internet; and office technology equipment;
  • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
  • Have affinity with or interest in promoting volunteerism as a mechanism for durable development, and the UN System.
  • Experience working in the UN or other international development organization
 
Disclaimer
  • Only short-listed applicants will be contacted.
  • The successful candidate will hold a UNDP National Personnel Service Agreement contract.
  • This post is for local recruitment only. It is open to citizens of Jordan. All travel, interview and relocation costs, if any, incurred to take up an appointment at the duty station in Tunis are at the expense of the applicant. 
     
 
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.    
 
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

 
Applicant information about UNDP rosters
 
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

 
Non-discrimination   
 
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.     
 
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. 

 
Scam warning   
 
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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