Team Assistant

 IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet. For more information, visit www.ifc.org. 
IFC’s Maputo, Mozambique office is seeking to recruit a highly motivated and well-organized Team Assistant to provide effective and efficient administrative support to the assigned departmental team.  This role will contribute to the effective operation and administrative coordination of the team in assigned department and should be ready to step up to undertake new responsibilities and challenges with enthusiasm.

The Team Assistant will report to the Country Manager Mozambique Cluster. 

Duties and Accountabilities

Duties will include, but are not limited to:
•  Provide high quality support to the department/team, including scheduling of appointments, monitor documents for signature/approval; monitor and follow up on issues and priorities; handle incoming correspondence and internal and external queries; draft and handle routine correspondence.
•  Provide primary assistance in the implementation of the team’s work program, including some specialized support in a specific area(s), e.g., task management, procurement, database management, information technology, editorial assistance, etc.
•  Identify and resolve diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining the appropriate application.
•  Suggest ways to enhance work organization and effectiveness.
•  Exercise quality enhancement function for project and other documents by ensuring adherence to departmental and institutional guidelines.
•  Serve as an information resource on status of projects/products and draft a variety of standard project-related correspondence.
•  Act as back-up to other Team Assistants in the office in their absence or during a busy period.
•  Support the team on all communications related activities to promote the team’s work.
•  Undertake ad hoc duties that may be assigned by the Supervisor, or the designated Task Team Lead.
Work will involve frequent interaction with the following:
•  Internal contacts: other VP units, World Bank as well as staff in all locations, locally and internationally.
•  External contacts: Government Officials, Consultants, External Organizations, and other Service providers.