IT Officer, Business Solutions (SAP Integration, Workflow & Automation)

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. 

Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. The ITS mission is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. ITS is on an Agile transformation journey, reshaping all aspects of the operating model to increase and accelerate value creation.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

WBG Finance (ITSFI) is responsible for providing high quality, streamlined information and technology solutions for the World Bank’s Financial & HR services, which include Human Resources, Corporate Finance, Risk Management, Controls, Treasury, Loans, Accounting, and Concessional finance (handling donor contributions from inception to the point of final disbursement, including IDA, Financial Intermediary Funds and Trust Funds). ITSFI is additionally responsible for building its IT services using a shared platform that provides scale, leverage, reliability, and control while at the same time improving responsiveness to emerging business needs. The ITSFI team is accountable for the implementation of the ITS Strategy supporting WBG core finance business processes.

As a unit within the ITSFI department, ITSFT unit enables key functions of the WBG Finance and Accounting vice-presidency and its corporate partners such as financial management, payments and disbursements, new lending product deployment, financial accounting, institutional analytics, and external reporting. The unit also operates and evolves WBG ERP and the external client digital banking platform and supports WFA financial technology innovation.

Domain: Corporate Finance & Accounting

Strategic Context

Investments in the Corporate Finance and Accounting Domain will enable the scale-up of WBG operations by integrating key outcomes from the Aria, Libra, and blockchain initiatives. These investments will support the Evolution Roadmap priorities by enhancing operational efficiency by simplifying business processes to enable more efficient use of funds and improving financial controls. The World Bank Group's Finance ERP modernization project will enhance financial management capabilities, reduce operational risk, and increase agility. Project Libra will modernize the Bank's loan ecosystem, streamline and automate loan processes, and incorporate innovations such as AI, OCR, and Blockchain, ensuring greater flexibility, scalability, and adaptability. Adopting blockchain technology will optimize and digitize end-to-end business processes, providing full traceability, immutable audit trails, and efficient data management. These strategic initiatives will position the WBG at the forefront of financial innovation, promoting sustainable development and financial stability.

Key Priorities 

1.ARIA – ERP renewal
2.LIBRA – loans landscape renewal
3.FUNDSCHAIN – disbursement traceability
4.Use of Artificial Intelligence to gain efficiency

Job Description

ITSFT is seeking an experienced and motivated SAP Integration specialist with experience in design, and the development of end-to-end financial integration scenarios with various SAP and Non-SAP systems. The selected candidate will support and maintain the SAP system with specialization in Interfacing and Workflow applications.

Roles and Responsibilities:

• Collaborate with business users to gather, analyze, and translate business requirements into technical specifications and effective business systems solutions.
• Design and develop interfaces within the SAP PI/PO/BTP IS environment to meet business needs efficiently and effectively.
• Prepare detailed technical documentation, including technical specifications and flowcharts illustrating program processing logic.
• Plan, design, and lead comprehensive testing efforts, including the development of test cases and the execution of unit, system, stress, integration, and user acceptance testing to ensure all requirements are met.
• Identify, evaluate, and resolve errors in production business system applications to maintain operational continuity.
• Organize and maintain information and documentation systematically, ensuring compliance with the Bank’s information security and audit requirements.
• Stay current with emerging technologies to identify and implement improvements in efficiency and effectiveness.
• Collaborate with Infrastructure teams (e.g., Windows, Web Administration, Network Operations, Infrastructure Platforms, Mobility, Database, Security Administration) to define deployment architecture, plan capacity, and resolve critical issues for new or existing environments.
• Coordinate with WBG fiduciary teams (e.g., Enterprise Architecture, Office of Information Security) throughout the software development lifecycle, serving as a liaison between development teams.
• Manage and coordinate with contractors and vendor partners to ensure timely and high-quality delivery of solutions.