Quality Management (QM) Officer

About Mine Action Technical Cell (MATC):

The MATC is a UN Mine Action Service (UNMAS) supported project, and plays a pivotal role in coordinating humanitarian mine action efforts. MATC provides vital technical support in areas such as Quality Management, Operations Coordination, Information Management, Planning and Priority setting, Gender & Diversity Inclusion, as well as Explosive Ordnance Risk Education (EORE) and Victim Assistance (VA) services to the Mine Action Programme of Afghanistan (MAPA) and Directorate of Mine Action Coordination (DMAC).

Summary of the Position:

The QM Officer supports the delivery of humanitarian mine action activities for MAPA within their designated region. Responsibilities include providing technical support to Implementing Partners (IPs) and DMAC on the coordination, planning, implementation, and quality management of mine action activities on a regional level. The QM Officer will work under the direct supervision of the QM Manager and will collaborate with other MATC departments as necessary, depending on the relevance of their functions.

Major Duties & Responsibilities:

Duties will include, but are not limited to:

●Assist the QM Manager in the planning, monitoring, and QA/QC of all MAPA mine action humanitarian activities in the region.

●Prepare the regional monthly QA and QC plan.

●Conduct Quality Assurance (QA) monitoring on mine action projects/teams in the region.

●Conduct Quality Control (QC) inspection on cleared land whenever needed.

●Ensure mine action activities are conducted in accordance with national mine action standards, SOPs and project contracts/work plan.

●Make sure MAPA humanitarian IPs resources are utilized as effectively and efficiently as possible.

●Check and verify IPs monthly progress and field reports (Land release, EORE, VA) and sent to OPS department for further process.

●Conduct regional level operations coordination meetings.

●Conduct pre plan and confirmation assessment on recorded and newly reported hazards to ensure their validity and accessibility.

●Track the IPs mine action projects productivity/progress against the plan and using IMSMA analysing tools.

●Provide technical support to Mine Action resources in line with humanitarian priorities

●Provide technical recommendations to MATC via the QM Manager for continual improvement of mine action operations.

●Review, provide feedback on and verify the monthly activity report submitted by Implementing Partners

●Provide reports on mine action operations to the MATC and stakeholders while needed.

●Investigate demining and mine accidents in full coordination with DMAC

●Ensure mine action requests are responded on timely manner.

●Provide effective technical support to the IPs to make sure safe, effective, and efficient mine action operations are delivered

●Ensure mine action documents are maintained properly.

●Provide technical recommendations/suggestions to the QM Manager in accordance with the observations made during the QA/QC process, including but not limited to, effective implementation of AMAS/SWP and training needs;

●Ensures the completed tasks belonging to the specific projects are properly handed over to the end users and the required procedures are met.

●Ensure that civilian casualty reports are properly collected and any required mine action response is provided to the community where the accident occurred.

●Conduct regular analysis of External and internal QA/QC output, using the IMSMA data.

●Carry out any additional tasks directed by the QM manager and MATC departments.
 

Qualifications required

Essential

●Bachelor's is required; in a relevant field is an asset.

●5 -7 years of experience in quality management or a relevant field.

●Thorough knowledge of all de-mining assets, including manual demining, mechanical operations, EOD, IM, dog operation, EORE and VA

●Extensive technical knowledge of Quality Assurance and Quality Control procedures.

●Thorough knowledge of IMAS and AMAS, de-mining SOPs, technical and safety procedures

●EOD Level 2 Qualification

●Physically fit and in good health (the QMOs are expected to be fit to reach demining sites that require significant amount of walking, including on difficult terrain and mountains)

●Fluency in written and spoken English and local languages, specifically Pashto and Dari

●Self-reliant and able to work independently or as a part of a team; and computer skills.

Desirable

●EOD Level 3 Qualification

●IM Qualification

●Leadership qualities.

●Be able to work to a deadline with minimal supervision.

●Self-reliant and able to work independently and to a deadline.

●Must be computer literate.

●Physically fit and in good health.

Years experience

●Bachelor/Baccalaureate Degree in project management or any other relevant field.

●5-7 years of experience in mine action field operation and proven knowledge in mine action management

Languages

●Fluency skills in speaking, reading, and writing English,

●Fluency in speaking, reading and writing of Pashto/Dari is required

Other qualifications

The applicant must be proficient in Microsoft Office packages (Excel, Word, PowerPoint) and possess cross-functional team management, business writing, communication, and presentation skills.

Quality Management Manager

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