HR Digitalization & Background Verification Solutions Specialist

UNRWA seeks to strengthen background checking, screening, and vetting of area staff and complementary personnel across its five fields of operation and headquarters. This project is aligned with the Colonna Report recommendations and will directly reinforce the Agency’s principles of neutrality, accountability, and integrity. This project will further strengthen UNRWA’s ability to demonstrate neutrality and the fulfillment of the highest ethical standards, to safeguard its reputation, and to increase levels of trust in its workforce. The outcome from the project it to have streamlined verification processes, and enhanced compliance across the Agency. Related administration will as far as is possible be digitalized through a system that will improve efficiency and accuracy.

Amman

6 months

- Scope of work The Consultant will support in: - Digitizing Verification Processes through needs assessment and design of a process management system to automate workflows, including secure handling of sensitive data, tracking of real-time progress, and reduction in manual errors, of data that related to UNRWA policies in the implementation of uniform and robust background checks for all personnel categories, including expanded pre-employment declarations, conflict of interest forms, and reaffirmation of ethics commitments. - Training HR personnel and Managers in the application of new tools and procedures and familiarizing teams on the use of the digitized system, thereby embedding a culture of continuous vetting and ethical compliance. - Support in strengthening evaluation and reporting, assessing the impact of the focus on screening and vetting activity, systems and process, and measurable outcomes, and extracting key performance indicators, resource requirements, and other recommendations. - Specific Outputs/Tasks include but not limited to: • Create a digitized system/tool for implementation of background verification and vetting for all UNRWA personnel. • Conduct thorough background checks on samples of job candidates to ensure their qualifications and credentials align with the claims made during the hiring process. Verify educational qualifications, employment history, criminal records, and other relevant data to ensure a safe and compliant hiring process. • Ensure compliance with policies and regulatory framework for background checks. • Work closely with HR and recruitment teams Agency-wide to understand hiring needs and develop background check processes that align with UNRWA’s policies. • Conduct additional research when discrepancies arise during the verification process and communicate findings to relevant stakeholders. • Keep accurate records of background checks, ensuring that sensitive information is handled confidentially. • Create SOPs and business guidelines for implementation. • Provide training to HR staff Agency-wide on the digitized tool.

- A University degree from an accredited educational institution in computer science, information technology, data analytics, or a related field - At least five years of relevant experience including in background verification, human resources management, recruitment, investigation, auditing or systems development. - Knowledge in creating digitized systems for background verification and databases.

Excellent command of written and spoken English.

- The Consultant may be required to travel to the Agency’s areas of operation. - Schedule: Full-time, normal UNRWA working hours and may be required to work beyond normal working hours. - Remuneration: JOD 1,080.37 Competencies: • Analytical skills • Applying Technical Expertise. • Attention to detail. • Knowledge of Compliance Regulations. • Problem Solving Abilities.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.