Description

MOI-IT and OCC Security Officer in the MOI-IT & OCC Section, Ground Facilities Operations Division, Mission Operations Department, Directorate of Operations. 

You will report to the Head of the Mission Operations IT (MOI-IT) and Operations Control Centre (OCC) Section in the Ground Facilities Operations Division, Mission Operations Department, Directorate of Operations, and will be responsible for the coordination and end-to-end provision of services and facilities to all users of the mission operations infrastructure, which consists of the following elements supporting routine spacecraft operations and launches:

• Operations Control Centre (OCC) deployed at ESOC and in the ESA network of ground stations, such as data centres, or dedicated and main control rooms;
• Mission Operations Infrastructure IT (MOI-IT) services and facilities, including managed IT services, cyber security operations, local and wide area networks, and platform services.

Duties

You will be responsible for shaping security processes and practices. You will lead security activities for the protection of MOI-IT and OCC services. Acting as a translator between business reality and security policy, you will team up with other experts to establish security assurance as a business enabler in a highly outsourced environment.

Overall, you will make important contributions to the provision of efficient, reliable and resilient operational solutions and services in the context of secure control centre facilities, local and global connectivity, and cyber security controls.

When appointed MOI-IT and OCC coordinator, you will also be responsible for the coordination and end-to-end provision of mission operations IT and OCC services and facilities to specific spacecraft missions.

Your tasks and responsibilities will include:

• supporting the integration, operations, maintenance and evolution of the services and facilities related to the security of the ground facilities operations (such as the Cyber Security Operations Centre).
• managing, as Technical Officer, service contracts (such as cyber security operations and consultancy services), ensuring service delivery in accordance with service level agreements.
• specifying technical and service requirements in support of space mission operations.
• ensuring the implementation of the MOI-IT and OCC evolution roadmap and transfer to operations of new services and systems, particularly the smooth integration of externally managed services and facilities (such as an external data centre).
• for OCC- and MOI-IT-related projects, preparing and managing corresponding procurement activities with industry, and acting as Project Manager.
• ensuring the provision of MOI-IT and OCC services to support routine and critical mission operations, including launch preparation services and the provision of a day-to-day interface with customers/missions.
• maintaining, sustaining and evolving relevant OCC and MOI-IT services, systems and related facilities, including managing OCC-related cost centre and investment budgets.
• collaborating in working groups and governance bodies related to the evolution of the infrastructure and services provided.
• ensuring compliance of the operations and services with the applicable security policies and the established OMS and ISMS process.

Your specific role assignments will vary over time and may include the following tasks and responsibilities:

• When assigned the role of Facility Security Officer, ensuring the definition, implementation and verification of security functional and assurance requirements of relevant OCC security areas.
• When assigned the role of System Security Officer, ensuring the definition, implementation and verification of security functional and assurance requirements of MOI-IT and OCC systems.
• When assigned the role of Cyber Security Operations Officer, ensuring the effective implementation of security operations processes and services (such as security monitoring, incident response, patch and vulnerability management).
• When assigned the role of MOI-IT and OCC Coordinator, ensuring the adequate, suitable and timely provision of MOI-IT and OCC services for specific space missions and mission families in line with mission requirements and schedules.

You will closely interface with flight operations teams and mission managers at ESOC, the representatives of the Ground Systems Engineering and Innovation Department, the ESA Security Office and internal ESA services for corporate IT facilities management.

Technical competencies

Behavioural competencies

Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking

For more information, please refer to ESA Core Behavioural Competencies guidebook.

Education

A master's degree in a relevant domain is required for this post.

Additional requirements

Competencies and several years of professional experience in one or more of the following areas would be an asset.

• Experience in a multidisciplinary and multicultural environment
• Experience in cyber security operations
• Experience in information security management
• Experience with critical operations, preferably in ground facilities or spacecraft operations, or an associated technical support field
• Experience in business process analysis and design
• Experience in risk management
• Experience in business impact analysis
• Experience with applied continuous service and process improvement
• Security-related certification

You should have a strong result- and customer-oriented focus as well as very good planning capabilities and problem-solving skills.