HR Associate

This vacancy announcement may be used to fill similar positions at the same level and/or lower levels.

Purpose of the position

The WHO country office works with the National Authorities to achieve the highest standard of health as a fundamental human right, based on equity and on SDGs principle of leaving no one behind. WHO actions are engrained in the WHO 14th General Programme of Work with its 3 prong objectives of promoting healthier populations, keeping the world safe through addressing health emergencies, and protecting the vulnerable through Universal Health Coverage. WHO's mandate revolves around six core functions: (i) providing Global Health leadership; (ii) shaping the health research agenda; (iii) setting norms and standards; (iv) articulating evidence-based policy options; (v) providing technical support to countries; and (vi) monitoring and assessing health trends. The WHO Country Office is an integral part of the WHO Regional Office for Europe. Its main role is to facilitate and coordinate all WHO activities at country level and to implement the European Programme of Work 2020–2025 –“United Action for Better Health in Europe” which sets out a vision of how the WHO Regional Office for Europe can better support countries in meeting citizens’ expectations about health.

WHO at country level delivers this through practical, actionable and country focused solutions to health challenges, keeping in perspective that achieving health and well-being is a whole-of-society endeavour; This is done through facilitating the implementation of the Biennial Collaborative Agreement with the country and its corresponding workplan. The WHO Country Office maintains good working relations and ensures information exchange between the country and WHO, policy and strategic guidance on Health issues to all national and international partners in the country, provision of direct technical expertise when needed and aims at more community engagement and participation, and to promote health equity.

OBJECTIVES OF THE PROGRAMME

The mission of the Division of Health Emergencies (WHE) is to build the capacity of Member States to assess, prevent, and manage health emergency risks, and lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.

DESCRIPTION OF DUTIES

Reporting to the Human Resources Officer and under the overall guidance of the Operations Manager, and within appropriate delegated authorities, the Human Resources Associate (HRA) provides human resources support services. The HRA is responsible to support the day-to-day HR operations of the Country Office. The HRA collaborates and consults with the Human Resources Officers at the country office and Regional Office on staffing requirements and the recruitment processes.

The position contributes to the integrity of HR processes in the country by ensuring that a comprehensive array of HR services and activities are carried out on a timely basis, fully compliant with rules and regulations of the Organization, and in adherence to the policies and procedures.

The incumbent will have the following assigned duties:

Contract and entitlements management:

• Acts as the primary focal point and provides briefings and advice to staff and non-staff (consultants and interns) at all levels on WHO rules and regulations, employment conditions, entitlements, and standard operating procedures.
• Briefs new and departing staff on on-boarding and separation processes and related entitlements to ensure smooth and timely implementation of associated actions.
• Acts as a focal point for staff and liaises closely with colleagues in the Global Service Center (GSC) on contractual and payroll matters.
• Acts as the primary focal point for queries from staff and managers regarding employee and management self-service functions in the Global Management System (GSM).
• Acts as the primary focal point for queries from leave administrators within the division on all matters related to leave and absence recording and management.

HR monitoring, compliance, reporting and initiation:

• Monitors to ensure timely initiation of actions and compliance with WHO rules and regulations, of contract extensions, probationary periods, conversion of appointments, retirements, acting arrangements, WIGIs and maximum duration of contracts.
• Responsible for preparation of correspondence related to various HR actions (waivers, acting arrangements, exceptions, lateral transfers, etc.) and initiates
• GSM transactions following consultation with the manager and HRBP.
• Monitors performance management compliance and liaises with managers to ensure timely completion of reports.
• Prepares regular HR reports and statistics as needed.

Selection and Recruitment processes:

• Supports the responsible Officer(s) in the timely organization of activities and processes related to the recruitment of Fixed-term and Temporary Staff (all categories) to ensure the efficiency of the selection and recruitment processes
• Provides assistance to staff members and/or applicants under selection or under reassignment and ensures that support and accurate and complete information is provided in a timely manner.
• Liaises with the Global Service Centre to provide information and obtain clarification on specific staffing cases, particularly in relation to queries from candidates on entitlements and benefits, and during the on-boarding and separation processes.
• Maintains an updated and efficient tracking system to ensure cases are efficiently managed within the allocated timeframe and in the most effective way; maintains all necessary records, databases and statistics to allow comprehensive filing, tracking and analysis.
• Liaises with different Clusters within WHO to share, search for information and proactively develop new useful contacts.
• Performs all other related duties as assigned.

Outreach:

• Assists the responsible officer in researching/identifying the best and most appropriate outreach activities relevant to the local market to target the talent and sourcing potential candidates through various channels, such as hosting or participating in career events/job fairs, online channels (social platforms, professional networks).
  

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school or its equivalent.
Desirable: Training or higher education in the area of human resources/administration.

Experience

Essential: A minimum of 8 years of relevant experience in human resources and/or administrative positions, with progressive responsibility, with considerable exposure to recruitment processes OR a university degree with a minimum of 4 years relevant experience in human resources and/or administrative positions, with progressive responsibility, with considerable exposure to recruitment processes.
Desirable: Experience working in WHO or another UN Agency, preferably in the area of Human Resources Management.Proven experience in the use of WHO's Global Management System (GSM) or another oracle- based Enterprise Resource Planning (ERP)system, SAP or other similar systems.Experience in supporting Emergency operations.

Skills

• Demonstrated skills and knowledge in two or more specialized areas of Human Resources with the ability to produce and analyze data and recommend appropriate actions.
• Sound knowledge in HR policy related to the administration of entitlements and benefits and employment conditions.
• Ability to detect shortcomings and anomalies and recommend remedial actions in line with WHO's Staff Regulations and Staff Rules and the eManual.
• Sound judgment, integrity, respectful and exemplary behavior and service orientation.
• Adherence to confidentiality, tact and diplomacy in dealing with others.
• Good communication (written and oral) and excellent interpersonal skills.Proven knowledge of the WHO or UN administrative rules, regulations and policies.
• Proficiency in the use of standard Microsoft Office applications, with advanced level of Excel.
• Demonstrated IT skills and its application using HR software, in particular an Enterprise Resource Planning system (ERP) based on Oracle, SAP or similar platforms, E-recruitment systems (such as Stellis/Taleo and/or other HR related databases.)
  

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Expert knowledge of Ukrainian.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at USD 23,442 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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