MEAL Intern

Duty Station [Lahj -Yemen]

Who are we?

The Danish Refugee Council (DRC) has been providing relief and development services in the Horn of Africa since 1997. Using a protection of human rights framework, DRC has mainly focused on Somalis who are displaced by conflict. Programmers include protection, livelihood, food and NFI distribution, water and sanitation, and advocacy amongst others. DRC Yemen has been providing relief and development services in Yemen since 2008. DRC has mainly focused on refugees and migrants displaced by conflict and natural disasters.

DRC, through its specialized business unit, Danish Demining Group (DDG) aims to recreate a safe environment where people can live without the threat of landmines, unexploded ordinances and small arms and light weapons”. These goals can be effectively advanced through cooperation and joint action with other organization as well as with integration of operations and programs with its sister organization, DRC.

About the Job:

Overall

This non-managerial position is under the overall guidance of the MEAL Team Leader. S/he will contribute to assisting the MEAL assistant in assuring the implementation of activities adhering to quality criteria during the monitoring process, in addition to a particular focus on accountability towards beneficiaries and other target groups.

Responsibilities: 

• Conduct the patrolling with the program team and deliver an overview of the CFM system to the new migrants arrivals in addition to clarifying how to fill out the satisfaction questionnaire form and how to fill it.
• Contribute to the post-assessments while patrolling with the program team to ensure that the beneficiaries are aware of the accountability system.
• Conduct random field visits to the restaurant to check the quantity/quality of the provided meals in addition to the functionality of the installed suggestions/complaints box, and the activation of the accountability system if needed.
• Conducting in-person data collection (satisfaction survey) using paper forms/KoBo collect.
• Receiving complaints from beneficiaries on the hotline, mobile, and feedback boxes by making sure that they share the collected satisfaction surveys/ feedback on a weekly basis.
• Collect the direct feedback and complaints during the face-to-face meeting with migrants during the patrolling.
• Ensure the timely entry of all satisfaction forms received from beneficiaries and share them with the MEAL team leader to be added to the master satisfaction database.
• Conducting frequent field visits with the program team in patrolling and conducting the relevant awareness sessions, sharing and discussing with the MEAL team leader about any hot issues/feedback collected
• Perform other duties as assigned by MEAL Team Leader/Manager.

About you

To be successful in this role you must have:

Experience :

• Fluent speaker of Oromo, Amharic, Tigray, and Somali
• Ability to write reports in English.
• Well knowledge of MS utilities (Word, Excel, and PowerPoint).
• Good training & communication skills.

Technical competencies:

• Flexibility in carrying out tasks.
• Good listener with clear communication.
• Adheres to the DRC’s values and ethical standards.
• Promotes the vision, mission, and strategic goals of the DRC Yemen Program.
• Displays cultural, gender, religion, race, nationality, and age sensitivity and adaptability.
• Willingness to travel very frequently to field sites and present of the time.
• Establishes, builds, and maintains effective working relationships with staff and partners to facilitate the provision of support.
• Consistently approaches work with energy and a positive, constructive attitude.
• Solid communication skills (written and oral): sensitivity to and responsiveness to all partners, respectful and helpful relations with donors and project staff.
• Remains calm, in control, and good humored even under pressure.
• Demonstrates openness to change and ability to manage complexities.
• Responds positively to critical feedback and differing points of view.
• Solicits feedback from staff about the impact of his/her own behavior.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.  

• Collaborating: Involving relevant parties and encouraging feedback.  

• Taking the lead: Taking ownership and initiative while aiming for innovation.  

• Communicating: Listening and speaking effectively and honestly.  

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Moreover, we also expect the following:

Required qualifications:

Education:

• High school certificate. Preferably, a bachelor’s degree in IT, computer science, statistics, economics, M&E science, social science, or a related field.

Languages:

• Oromo, Amharic, Tigray, and Somali (Fluent)
• English (Good).
• Arabic (Good).

We offer

DRC will offer the successful applicant a contract until February 2026, renewable dependent on both funding and performance. You must be available to start work As soon as possible, and be willing and able to work in Lahj – Tuban/Al Mudharaba wa Alara. And this position will be MEAL TL.

Application process

Interested? Then apply for this position by clicking on the apply button or the link below.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
Females are encouraged to apply for this position.

Applications close 10 Nonember 2025. The interviews are expected to take place, in two weeks after advertisment closing date.

If you have questions or are facing problems with the online application process, please check Need Support?  

Need further information?

For more details on this position, please contact yem-recruitment@drc.ngo.

Please note that applications sent directly to [yem-recruitment@drc.ngo] will not be considered.

For further information about the Danish Refugee Council, please consult our website www.drc.ngo