Community Based Protection Associate

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental, and non- governmental partners.IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the overall supervision of the Outreach and CPB protection Officer, the direct supervision of the Senior Protection Assistant (CBP), and in close coordination with other colleagues, the incumbent will assist in the implementation of IOM protection case management, Outreach and CBP activities.  

Community-Based Protection (CBP) is a key approach aimed at ensuring the protection of vulnerable populations by involving communities as active participants in identifying and addressing protection risks. The CBP Outreach assistant will serve as a bridge between at-risk communities and protection services, fostering trust, understanding, and collaboration.

• Support the planning, coordination, and facilitation of community dialogues in target locations, ensuring inclusive representation of vulnerable groups, including migrants, IDPs, Asylum seekers, women, youth, and persons with disabilities.

• Design and conduct awareness-raising campaigns on key protection topics (e.g. access to documentation, GBV, child protection, trafficking risks, rights and entitlements) using participatory and culturally appropriate methods.

• Draft and contribute to the development of information materials, including flyers, posters, brochures, and session guides, in coordination with the outreach and other relevant teams

• Coordinate and conduct focus group discussions (FGDs) with community members, service providers, and community leaders to gather qualitative data on protection concerns, perceptions, and service gaps.

• Undertake school-based assessments in coordination with education focal points and relevant IOM units to evaluate access to education, safety risks, and protection needs among children and adolescents.

• Support the identification and capacity building of community focal points, peer educators, and local protection actors to support ongoing engagement and localized response mechanisms.

• Monitor community protection trends and submit detailed reports capturing findings from dialogues, FGDs, and assessments, including risks, recommendations, and community feedback.

• Coordinate with other IOM units (AVM, Child Protection, CT, MHPSS, VHR, etc.) and external partners to ensure smooth referrals and response for individuals identified through CBP activities.

• Maintain a regularly updated mapping of service providers, community actors, and outreach materials, and ensure communities have access to up-to-date referral information.

• Support the planning and implementation of community events, protection campaigns, or trainings in collaboration with local actors, including embassies and civil society organizations.

• Perform administrative and logistical tasks related to the organization of field visits, awareness sessions, and community consultations.

• Ensure all activities are conducted in accordance with IOM’s protection principles and that the dignity, safety, and confidentiality of all community members are respected.

• Perform any other duties as may be assigned.

Senior Protection Assistant (CBP Team Leader)

VALUES - All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.

• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES - Behavioural indicators –

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. 

MANAGERIAL COMPETENCIES - Behavioural indicators -

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

None 

Skills

• Computer skills including Microsoft Office Suite and Mimosa system

• Knowledge of Protection principles and protection case management

• Strong communication skills