Impact Reporting Officer

Amsterdam

  • Organization: MSF - Médecins Sans Frontières (Artsen Zonder Grenzen) - Netherlands
  • Location: Amsterdam
  • Grade: Junior level - Junior
  • Occupational Groups:
    • Development Cooperation and Sustainable Development Goals
    • Communication and Public Information
    • External Relations, Partnerships and Resource mobilization
    • Documentation and Information Management
    • Innovations for Sustainable Development
    • Corporate Social Responsibility (CSR)
    • Impact assessment
  • Closing Date: 2025-11-26

MSF is an international, independent medical humanitarian organization. We are a non-profit, self-governed worldwide movement of more than 63,000 people.

We provide emergency medical assistance during armed conflict, natural disasters, outbreaks of deadly diseases and assist those who are excluded from healthcare. MSF delivers care based on need and when we see injustice, we speak out. We are an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.

People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees.   We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they work together.

 

With immediate effect, our Business Operations department is looking for an:

Impact Reporting Officer (40 h/w)

Based in Amsterdam

 

Why This Role Matters

Our Amsterdam office supports MSF’s global operations, with the Business Operations Department driving operational excellence, strategic alignment, and innovation across the organization. We are building a new pillar within Business Operations: Organisational Reporting. Reporting is currently fragmented; your mission will be to centralize, elevate, and innovate how we communicate our impact, for both internal and external stakeholders. As Impact Reporting Officer, you will report directly to the Head of Business Operations and play a pivotal role in shaping the future of reporting at MSF-Netherlands.

 

Your Role

You will be the engine behind our reporting transformation – coordinating inputs from across the organization, ensuring consistency in look and style, and continuously seeking ways to innovate and improve. You’ll be the “pen-holder” who brings complex projects over the finish line, especially when deadlines are tight. Your work will help leadership and stakeholders see the big picture, understand our impact, and make informed decisions.

 

Key Responsibilities

  • Centralize and Elevate Reporting: Shape a new Organisational Reporting pillar, bringing together previously separate reporting streams into a cohesive, high-impact function.

  • Major Reporting Projects: Drive the production of MSF-Netherlands’ Annual Report (our flagship external document), Annual Plan, Mid-Year Review for the OCA Council, ESG reporting framework, SPARC (internal reporting), and Strategic Plan monitoring.

  • Visual Storytelling: Transform data and narratives into engaging, visually compelling reports using charts, infographics, and layouts that make complex information accessible and appealing.

  • Innovate and Improve: Continuously seek new ways to optimize reporting processes, calendars, and outputs. Stay ahead of trends in data visualization and communication.

  • Coordination and Collaboration: Proactively coordinate inputs from diverse teams, ensuring accuracy, timeliness, and alignment with organizational goals.

  • Audit and Compliance: Facilitate organizational responses to internal audit findings and support continuous improvement in reporting quality.

  • Be the Finisher: Take ownership of deliverables, especially under pressure, ensuring high-quality outputs are delivered on time.

What We’re Looking For

  • A proactive, can-do attitude and a passion for high-quality communication through reporting.

  • Strong coordination skills and ability to bring together diverse inputs into a unified whole.

  • Creative flair for visual storytelling and a keen eye for detail.

  • Experience managing complex reporting projects and working to tight deadlines.

  • Commitment to continuous improvement and innovation.

  • Excellent written and verbal communication skills in English.

  • Experience with reporting frameworks (e.g., ESG), data visualization, and stakeholder engagement is a plus.

 

Candidate Profile

  • University degree in communication, management, journalism, social science, or a related field.

  • At least three years’ working experience in impact measurement, performance management frameworks, report writing, and coordination with multi-stakeholder processes.

  • Analytical and conceptual skills; able to synthesize complex information.

  • Comfortable working independently and collaboratively.

  • Experience in humanitarian, non-profit, or mission-driven organizations is an asset.

 

We Offer

An exciting opportunity to shape a new function within a major international organization.

A Dutch employment contract (40 hours/week), with a preferred start date of 15 January 2026. One-year contract with renewal option, subject to performance.

Gross monthly salary between €4,269 and €5,877 (full-time), depending on experience.

An environment that fosters diversity, with colleagues from around the world representing various cultures and backgrounds.

Other benefits include:

  • 30 days off (based on a full-time employment)

  • A premium free pension where MSF covers 100% of the monthly pension contribution

  • 8% holiday allowance, paid out with the salary in May

  • Commuting allowance (terms and conditions apply) & work from home allowance

  • L&D will support you with a variety of learning and development opportunities with internal and external trainings and courses

Application

Do you recognise yourself in this profile, we welcome you to apply directly via our website and upload a letter of motivation + Curriculum Vitae (in English) as one combined document.

The closing date for applications is: 26 November 2025. Selection will be by means of one or two interviewing rounds. A certificate of good conduct/VOG is needed should you be selected for the role. First-round interviews: week of 1 December 2025.

Please note the application deadline specified above may be subject to change at MSF-Netherland’s discretion.

 

Information

For questions about the role or process, contact Irene Tellekamp (Team Recruitment) at irene.tellekamp@amsterdam.msf.org.

 

***No agencies please***

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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