School Counselor -Guidance & Support (On daily paid basis) 10 to
Jordan
- Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
- Location: Jordan
- Grade: Administrative support - Grade 11 - Locally recruited area staff
-
Occupational Groups:
- Education, Learning and Training
- Closing Date: 2025-11-25
Org. Setting and Reporting
UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. • Supervisor: The incumbent reports to the designated School Principal and receives technical guidance from the Education Specialist (Guidance and Counseling) or MHPSS Coordinator as applicable. • Supervisees: Not applicable.
Responsibilities
• In co-ordination with the Education Specialist (Guidance & Counseling) or (Mental Health) Psychosocial Support (MHPSS), as applicable, co-develops and implements a counseling and psychosocial programme to assist students in their personal- social, career and academic development in the school(s) s/he is assigned to (as per 4.7 ii below) in situations of (relative) normalcy and emergency situations. • In co-ordination with the Education Specialist (Guidance & Counseling) or (MH)PSS Coordinator, coordinates all aspects of the counseling and psychosocial activities in the school(s) to which s/he is assigned, including planning, implementing, evaluating and recommending annual plans for improvement. • Provides trainings and activities to build the capacity of teachers in the area of counselling and PSS including in times of emergency and supports teachers in identifying and addressing the needs of all children. • Coordinates the administrative aspects with the School Principal with regard to the implementation of the school plan and the referral issues. • Documents and reports all counseling and psychosocial support activities using appropriate forms / e-forms as developed and adopted by the Education Programme. • Provides awareness sessions, group and individual interventions to create a positive learning environment, enhance the students’ wellbeing and achievement and develop positive students’ behavior. • Collaborates with different UNRWA programmes: Protection, Health and Relief and Social Service (RSS), for internal referrals and provides advice to the School Principal on service providers outside UNRWA for external referrals; co-ordinates with the concerned other department staff, mainly Protection and Health to identify and address cases of child abuse and domestic violence. • Prepares monthly reports on the counselling and PSS activities in his/her designated school(s), with achievements, challenges and plans; prepares other ad-hoc reports as required. • Performs other duties as may be assigned by the supervisor(s).
Competencies
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. • Relating and Networking • Persuading and Influencing • Applying Technical Expertise • Planning and Organizing • Following Instructions and Procedures
Education
• University degree from an accredited education institution in mental health and counselling or educational counseling or in psychology.
Job - Specific Qualification
School Counsellor (Counselling and Psychosocial Support) - grade 11 • Completion of the service on the job training programme provided by HQ, Education Department “UNRWA Inclusive Education package: School Counselling and PSS approach, in accordance with the Framework for School Counselling for UNRWA students” is required.
Work Experience
• School Counsellor (Counselling and Psychosocial Support) - grade 10 : • You are required to have a minimum three years’ experience in delivering psychosocial activities and individual support/counselling within PSS programming (including in INGOs, NGOs, or CBOs). • School Counsellor (Counselling and Psychosocial Support) - grade 11: • You are required to have completed five years of experience at grade 10 as a School Counselor (Counselling & Psychosocial Support) with a satisfactory performance. • Completion of the service on the job training programme provided by HQ, Education Department “UNRWA Inclusive Education package: School Counselling and PSS approach, in accordance with the Framework for School Counselling for UNRWA students”. • You are required to have a university degree from an accredited education institution in mental health and counselling or educational counseling or in psychology. • Are you currently residing in Duty Station. It is required that you specify your current location. • Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. • Do you have any outside activities or political affiliations that could potentially influence your ability to perform your duties with UNRWA? You are required to explain. Please explain how you meet this criterion using examples.
Languages
English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult
https://languages.un.org
for details).
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Required Languages
Language
Reading
Writing
Listening
Speaking
English
UN Level II
UN Level II
UN Level II
UN Level II
Arabic
UN Level II
UN Level II
UN Level II
UN Level II
Assessment
During the assessment, the applications will be given preference based on the following desirable qualifications: • Advanced degree in mental health and counselling or Educational Counseling or psychology. • Provided very good understanding of the context of Palestine refugees and UNRWA operations. The shortlisted candidates will be afterward evaluated based on: • Technical Test • Competency-based Interview Candidates who meet the post requirements and the required language level will be considered for the ongoing competitive process. To ensure alignment with the UN language levels, please refer to the guidance below: Level 1: Basic knowledge of English. Level 2: Good to very good command of English. Level 3: Excellent English language skills. Level 4: Expert level or native proficiency.
Special Notice
Type of Contract: Daily Paid contract modality only. Expected duration: In accordance with established daily paid guidelines, the daily paid contract is limited to a maximum duration of nine consecutive months. Any potential re- engagement will be subject to the availability of funds, satisfactory performance, ongoing need, and compliance with the relevant re-hiring conditions. Grade and Salary: Equivalent to Fixed Term Grade 10. Daily Paid Rate starting from JOD 30.845 fils. Equivalent to Fixed Term Grade 11. Daily Paid Rate starting from JOD 32.774 fils. Department/Office: UNRWA - Programme Education – Jordan. Duty Station: All Areas. Rosters will be established for the following areas: 1.North Amman, South Amman, and Zarqa Areas. 2.Irbid and Al Aghwar Areas. 3.Al Karameh Area. Other Information: • Ready to work in flexible duty hours scheme to cover both morning and afternoon shifts as required. •The incumbent will administratively be assigned to a duty station by the CFEP in coordination with AEOs, i.e. he/she will be reporting to a specific School Principal, that may have at least one of the following conditions: a school in a danger-zone that are subjected to troubles, dangers, and children’s deviation, a school with a designated safe space for counselling and psychosocial support, a school with a high number of students Equivalency: Equivalency may apply for this post. General Information: •This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. •The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. •Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs. •Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. •To ensure efficiency and timeliness of the recruitment process, if a large number of applicants pass the test, the Agency may decide to invite to the interview only the candidates with the top scores to ensure a manageable number of candidates to proceed to the personal interview stage. •UNRWA encourages applications from qualified and experienced women. •A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. In the case of multiple or recurring posts, that a roster will be created from which the candidates will be selected for appointment. •Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Please make sure that your application is filled in properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. •Applicants will be disqualified when it becomes apparent that he or she provided incorrect, incomplete or misleading information on his or her personal history profile or during the recruitment process. If the applicant is also a staff member, the provision of incorrect, incomplete or misleading information in the personal history profile may also amount to misconduct. The Agency may indefinitely refuse to accept applications from an applicant who has previously provided incorrect, incomplete or misleading information on his or her personal history profile or during a recruitment process or committed plagiarism. •For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. •Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MHIYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing •Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. •The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. •UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. •The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. •UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org •Applications from UNRWA staff member who had been demoted with deferred eligibility for promotion will not be considered. •Applications from Staff members who were recipients under the Early Voluntary Retirement or Exceptional Voluntary Separation Schemes will not be considered. •Applications from Internal candidates serving for less than one year in their current post will not be considered. •The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description or to change the contract Modality. •A candidate is not eligible for consideration if he or she was short-listed and found not suitable for the same post within the previous 12 months unless the post description has since been altered by 30% or more, as determined by ODCS. •UNRWA reserves the right to proceed only with internal candidates or proceed with the candidates of an under-represented gender for any vacancy announcement when it determines that the short-list for a single post at any grade level is excessively long.
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.