Management Services Associate, SC6, Dar es Salaam

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
To provide specialised support and coordinate the delivery of client-focused and value-for-money services pertaining to the Management Services portfolio.

KEY ACCOUNTABILITIES/RESPONSIBILITIES:

Under the overall guidance and direct supervision of the Management Services Officer, the Management Services Associate will be responsible to

• Coordinate administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery.

• Serve as the focal point for travel management, coordinating all travel-related activities within the Management Services Unit. This includes (but not limited to) ensuring compliance with organizational policies, advising staff on travel related matter, liaising with travel service providers, and ensuring timely reporting and reconciliation of travel-related transactions.

• Oversee the management of premises and facilities to ensure WFP premises are well-maintained, safe, and fully operational. The role also involves engaging with external service providers and vendors to ensure efficient delivery of facility-related services and to maintain a functional and sustainable working environment.

• Monitor resource needs within the designated area of responsibility and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness of services..

• Collect, analyse, and accurately record data in corporate systems, prepare and/or consolidate reports, and monitor actions in areas of responsibility and other relevant areas, ensuring to support timely decision-making and the efficient management of resources.

• Provide timely and accurate resolutions to complex queries in areas of responsibility to ensure efficient delivery of services.

• Utilize digital tools and technology applications to improve working practices and customer service and effectively adopt new technologies that are introduced at the workplace.

• Assist in the preparation of inter-agency initiatives as part of UN Reform to achieve cost savings and enhancement of service quality.

• Provide training and guidance to staff to improve understanding of Management Services regulations, policies, procedures, processes, standards, and systems.

• Contribute to emergency preparedness and response by allocating resources, offering analytics, and providing services.

QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: Completion of secondary school education and a post-secondary certificate. Preferably a university degree in business administration, public administration and in the related functional area

Experience: At least five (5) years experience in administration or a similar field.

Knowledge & Skills: Has gained experience in Administration and demonstrated a high level of proficiency in operations related to administrative standards in day-to-day work.

Languages: Fluency in both oral and written communication in English and Swahili.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

• Once your profile is completed, please apply, and submit your application.

• Please make sure you upload your professional CV in the English language

• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application

• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.