Master Data Manager

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose of the Position

The Master Data Manager ensures the accuracy, consistency, and integrity of master data by defining and maintaining data management standards, processes, and controls within information systems. The role safeguards data quality throughout its lifecycle, while driving continuous improvement through performance monitoring, risk-based controls, and data analysis. Acting as a central point of expertise, the Master Data Manager develops and disseminates best practices, provides training to key stakeholders, and ensures alignment with institutional data standards to support effective decision-making and operational excellence.

Main Duties & Responsibilities

• Responsible for Logistics Division Master Data Entities, namely but not exclusively: Item, Item Branch, Address Book,
• Accountable and responsible for defining and maintaining the standards related to master data management in scope in the Logistics Division. Defines process and procedures to maintain data objects throughout the life cycle, from creation/acquisition to phase-out / decommissioning. Issues guidelines and contributes to creating a shared knowledge base. 
• Accountable for the definition and monitoring of ‘Key Performance Indicators’ related to master data management in the Logistics Division
• Accountable for the definition and implementation of the internal control mechanisms based on risk approach as part of the standards in the Logistics Division
• Accountable for the definition of professional development and technical competencies, recruitment requirements, global training needs (integrating global training needs as per the standards), and other elements related to the human-resources’ life cycle. Provides training to key stakeholders on topics related to master data.
• Accountable for the communication and dissemination of key processes, information, and updates within the area of master data management in the Logistics Division. 
• Accountable to ensure alignment and coherence with ICRC institutional master data. 
• Regularly analyses data usage and recommends changes based on their analysis. 
• Defines and manages data exchange processes, formats, and validation rules for third-party integrations (Interoperability) 
• Monitors emerging master data management tools, integration technologies, and industry standards 
• Participates in professional networks, conferences, and working groups to stay informed on regulatory changes and best practices.
• Ensures that risks are mitigated by performing the controls assigned to his/her role as described in the Logistics Risk and Control Matrix 

Education Required

Bachelor’s degree, technical degree or equivalent experience

• Certified or trained in query language (T-SQL)
• Certification in cloud computing, database management or Master Data an asset
• Computer literacy: general knowledge of enterprise application integration tools (e.g. Biztalk) and Master Data Management tools

Experience Required

• Minimum five years’ experience using an enterprise resource planning system, with both application functionalities and database structure knowledge.
• Experience training people to use information systems an asset.
• Team-management experience an asset

Additional Information

• Type of role: Long Term Assignment
• Working rate: 100%
• Starting date: ASAP
• Location: Geneva
• Job level: C1
• Application deadline: Monday, 24th Nov 2025

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.