National Operations Officer (ECRP II)
Juba
- Organization: IOM - International Organization for Migration
- Location: Juba
- Grade: Junior level - NO-A, National Professional Officer - Locally recruited position
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Occupational Groups:
- Operations and Administrations
- Emergency Aid and Response
- Closing Date:
Job Description
IOM in South Sudan has a broad range of programming centered around three broad areas:
Humanitarian Coordination and Support; Humanitarian response and Resilience; and Peacebuilding, Transition, and Development. Humanitarian Coordination and support include leading/co-leading the Camp Coordination and Camp Management (CCCM) and Shelter and Non-Food Items (NFI) Clusters, Displacement Tracking Matrix (DTM), Water, Sanitation and Hygiene (WASH) and management of WASH and Shelter and NFI Core-pipelines, Humanitarian Hubs and common transport services. Humanitarian response and Resilience include CCCM, WASH, Shelter & NFI, Health, Protection, Gender equality and inclusion, Mental health and Psychosocial support and the Management of a Rapid Response Fund. Under Peacebuilding,
Transition and Development, IOM South Sudan implements programming on Housing, Land and Property Page issues, Transition and Recovery, Transhumance conflict prevention, Community-based violence reduction, Community development and Migration Management.
South Sudan is in a critical transition period. Following the signing of the Revitalized Agreement for the Resolution of Conflict in South Sudan (R-ARCSS) on 12 September 2018, and the more recent formation of the transitional government, the country is facing an unprecedented opportunity to start to recover from the effects of protracted conflict and humanitarian crisis. The ceasefire has been tenuously held in most parts of the country, allowing previously displaced populations to return home. Towns that had been devastated by previous waves of fighting started to witness renewed activity, raising hopes for development and growth in the aftermath of years of war.
It is against this backdrop that IOM implements the Enhancing Community Resilience Project Phase II (ECRP II) that seeks to address an immediate need for basic services in selected areas of the country and strengthen local institution’s capacity to manage inter-communal tensions, flood shocks, improve access to resources and deliver on the dividends that the R-ARCSS supplies.
IOM supports the establishment of local community institutions and builds community- based infrastructure subprojects. IOM engages the local communities and ensures that decision making processes comport with standards and best practices for community driven development. The ECRP started in 2020, and its second phase will continue through 2027.
Under the overall supervision of the Senior Programme Coordinator (ECRP II), in close coordination with Components Technical Leads in Juba Country Office, under the direct supervision of Operations Coordinator, the successful candidate will be responsible and accountable for supporting the ECRP II with all field- related operations in Jonglei State.
Responsibilities
- Establish and maintain close coordination and partnership with all relevant stakeholders, including local authorities at all appropriate levels and community representatives in Jonglei state, to inform and update them on the ECRP II project activities, in full coordination with Technical Leads in Juba Country Office.
- In close coordination with Operations Coordinator, Technical Leads and senior Programme Coordinator, represent (IOM) ECRP II in the relevant State, County, and Payam (cluster) coordination meetings.
- Manage the day-to-day implementation of the project operations in Jonglei State to facilitate the smooth and effective implementation and delivery of the ECRP II by supporting the coordination, supervision and monitoring activities of field engineers, community outreach assistants, contractors and community site supervisors involved in executing the assigned tasks.
- Regularly plan and facilitate internal team meetings and orientation with the field staff to ensure teams are updated about the trends and next directions and provide the needed technical training to the new field team.
- Provide updated workplans and budget forecasts reflecting the operations in the field, in close coordination with Operations Coordinator and Technical Leads in Juba.
- Lead the implementation of inclusive community engagement strategies and accessible and safe community-based grievance mechanism.
- Ensure that operational and logistical elements of the Programme are in place appropriately maintained and ensure safe operations by coordinating and monitoring the movements of materials, equipment and other relevant assets.
- Ensure adherence to compliance protocols in all aspects of program implementation in close coordination with Safeguarding Officer and ECRP II Line Management.
- Ensure that cross-cutting issues (including environment and social safeguards requirements, conflict sensitivity, protection, gender, and Gender-Based Violence) are mainstreamed, and that activities to engage women and marginalized groups meaningfully and safely in the project are implemented in line with technical guidance received by Safeguarding Officer.
- Communicate regularly with the Operations Coordinator to inform of any obstacles or issues that would hinder program implementation. Troubleshoot and solve any arising problems through regular meetings with Field Teams and Technical Leads in Juba.
- Provide Weekly Updates on activities and challenges faced during the implementation of field activities in the Area of Operations in a timely fashion.
- Travel frequently to project locations in Jonglei State to monitor activities under ECRP II project components. Supervise the field teams and to closely engage with the local authorities and the community leaders.
- Perform such other duties as may be assigned.
Qualifications
- Master’s degree in International Relations, Business Management, Logistics, Engineering, or a related field from an accredited academic institution; or University degree in the above fields with 2 years of relevant professional experience
- Relevant operational and participatory community engagement experience in South Sudan.
- Experience in interventions aimed at enhancing socio-economic conditions of vulnerable populations, e.g., local economic recovery, employment promotion, agricultural development, entrepreneurship building, vocational and technical education, and training or poverty reduction.
- Demonstrated experience in inclusive approaches, Gender and GBV mainstreaming in community development.
- Demonstrated experience operationalizing field level grievance redress mechanisms according to technical guidance.
- Demonstrated experience in conflict sensitive approaches for humanitarian and development programming, including ‘Do No Harm’.
- Experience in liaising with government authorities, private sector, national/international institutions, and Non-Governmental Organization (NGOs) is an advantage.
- Experience in building effective partnerships with the private sector.
- Working knowledge of impact measurement, program monitoring and evaluation, cost-effectiveness analysis, commitment to evidence-based decision-making and social impact evaluation.
- Excellent interpersonal, cross-cultural, and diplomatic skills and the ability to lead and work collaboratively with a diverse team.
- Familiarity with Gender mainstreaming and inclusion/protection principles
- Proven experience in mobile data collection software KOBO Collect/ODK
- Sensitivity to the needs and priorities of different sectors of the community.
- Familiarity with the culture of the affected population, ability to develop respect from a wide range of people and strong ability to communicate effectively on hygiene matters.
- Good oral and written reporting skills.
- Diplomacy, tact, and good communication skills.
- Training/counterpart development skills and personnel management skills.
- Ability to work well in a team in difficult circumstances.
- Thorough knowledge of English, Arabic, and working knowledge of local languages essential.
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- National Professional Officers should be nationals of the country of their employment. NPOs perform work at the professional level and the same standards of recruitment qualifications and performance, required for International Professional staff.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
Required Skills
Job info
Contract Type: Special Short Term Graded (Up to 9 months)Initial Contract Duration: 6 Months
Vacancy Type: Special Vacancy Notice
Recruiting Type: National Officer
Grade: NO-A
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.