Senior Consultant on Protection against Retaliation
Remote | Amman
- Organization: UNRWA - United Nations Relief and Works Agency for Palestinian Refugees
- Location: Remote | Amman
- Grade: CON
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Occupational Groups:
- Closing Date: 2025-12-03
Result of Service
Key Deliverables: - Written expert advice and recommendations to the Chief of Ethics on all assigned cases. - Drafted reports, memoranda, and communications for each case reviewed. - Monthly summary report on the status and outcomes of all cases handled. - Comprehensive review report on PaR policy implementation, including identification of good practices and recommendations for strengthened interventions. - Guidance note on the interpretation and implementation of policy. - Training materials to strengthen existing as well as new training programs and curricula. - Contributions to internal and external communications to raise awareness of PaR policy.
Work Location
Remote
Expected duration
6 months, with possibility of extension based on performance and organizational needs.
Duties and Responsibilities
Purpose of Assignment: To provide expert support to the UNRWA Ethics Office in managing complaints and cases of protection against retaliation (PaR), in line with UNRWA and UN policies and procedures. The consultant will also contribute to capacity building, policy and practice strengthening, and awareness-raising efforts. Scope of Work and Key Responsibilities: The consultant will engage in the following: 1. Case Management and Advisory - Conduct preliminary assessments of complaints and reports of retaliation, in accordance with UNRWA’s Policy on Protection against Retaliation for Reporting Misconduct and relevant Standard Operating Procedures, under the guidance of the Chief of Ethics Office. - Draft reports, memoranda, and recommendations for each case, including: • Reports to the Department of Internal Oversight Services (DIOS) for cases with a prima facie determination. • Recommendations for interim relief, as appropriate. • Communications to complainants on assessment outcomes. • Memoranda for cases where no retaliation is found. • Review investigation reports and, in consultation with the Chief of Ethics, draft recommendations and propose actions based on findings. 2. Capacity Building and Awareness - Collaborate with Ethics Office colleagues to develop and deliver training materials, curricula, and communications to increase awareness and understanding of PaR. - Contribute to internal and external messaging on PaR, including presentations, guidance notes, and outreach materials. 3. Stakeholder Coordination - Liaise with relevant UNRWA departments (e.g., DIOS, HR, Ombudsman) and external stakeholders as required, ensuring confidentiality and impartiality. 4. Policy Review and Technical Advice - Provide technical advice on the substance and implementation of UNRWA’s PaR policy and Standard Operating Procedures. - Identify good practices, as well as areas for strengthened interventions and propose improvements.
Qualifications/special skills
Advanced university degree (Master’s or equivalent) in law, ethics, social sciences, organizational behavior, or a related field. Minimum 7 years of progressively responsible experience in organizational ethics, investigations, legal analysis, or related areas, preferably within the UN or international organizations. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Demonstrated experience in handling retaliation, whistleblower protection, or workplace misconduct cases. Experience in policy review, training, and capacity building is an asset.
Languages
- Fluency in English (oral and written) is required. - Knowledge of Arabic is an asset but is not a requirement.
Additional Information
Competencies: - Analytical thinking - Applying technical expertise - Communication - Client Orientation - Judgement/Decision-Making Contract and Payment: - Home-based consultancy, with possible travel as required (subject to UNRWA policies). - Payment: Monthly payment equivalent to the P-4 level, based on satisfactory delivery of agreed outputs. Confidentiality and Impartiality: The consultant must maintain strict confidentiality and impartiality in all aspects of the assignment and adhere to UNRWA’s code of ethics and relevant policies.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.