Data Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC in Northern California was established in 1975 in response to the needs of the growing refugee population. Over the past 40 years the IRC has resettled nearly 60,000 clients in Northern California. Originally focused on reception and placement, the IRC provides a range of services including economic empowerment, immigration, community gardening, and case management for victims of trafficking. 

Job Summary

Accurate data, analysis, and reporting are central to the successful operation of any non-profit organization. The IRC in Oakland utilizes multiple data systems and works with numerous funders, each with distinct reporting requirements. The Data Specialist is a full-time position responsible for supporting data entry, quality assurance, and reporting across programs. This role requires a strong understanding of funder-specific databases, reporting timelines, and data compliance standards.

The Specialist will support programs including the Prevention and Early Intervention (PEI) program through Alameda County Behavioral Health Care Services, the Preferred Communities program through the Office of Refugee Resettlement, and others as assigned. The position will conduct ongoing analysis of client information, identify gaps, produce outcome reports, and ensure all program- and funder-required reporting is accurate, timely, and compliant.

Data Entry
•    Record and correct case notes and data points across IRC and funder-required databases such as ETO, county systems, and ORR/state portals.
•    Collaborate with program staff to ensure timely entry of all services and client information (demographics, intakes, financial vouchers, follow-ups, referrals, job placement/training, screenings, etc.).
•    Support clearing data entry backlog across programs as needed.

Data Quality and Analysis
•    Ensure data integrity across multiple programs and databases, including maintaining unduplicated client records and running routine audits to identify missing, inconsistent, or inaccurate data.
•    Lead and support the creation, submission, and tracking of program reports for funders and key stakeholders, ensuring all reporting meets funder-specific definitions, evidence requirements, and submission deadlines.
•    Maintain strong working knowledge of multiple funder reporting platforms, including county behavioral health databases, ORR reporting tools, ETO, and other systems as required.
•    Provide data visualization (graphs, dashboards, Power BI tables) to clearly communicate outcomes, progress, and trends.
•    Support internal and external audits, program monitoring, and funder site visits.
•    Design and improve data tracking tools, templates, and shared systems to improve efficiency and accuracy across teams.
•    Support client feedback processes, including survey distribution, data compilation, and analysis.

Program Support 
•    Train staff, interns, and volunteers on data systems, reporting requirements, and data quality standards.
•    Communicate updates about changes to data systems, reporting expectations, and funder requirements.
•    Troubleshoot database and reporting system issues and coordinate with IT or funders as needed.
•    Support cross-department collaboration to ensure all required information for grant reporting is collected, validated, and submitted accurately.
•    Perform additional duties as assigned.

Key Working Relationships: 
Position Reports to: Community Integration Manager
Internal: Data Specialist will develop working relationships with internal direct service staff and program leads

Job Requirements: 

•    Training or education in data systems management, data science, evaluation, or a related field.
•    2+ years of experience in data management, program evaluation, or an equivalent setting, preferably in social services or nonprofit environments.
•    Experience working with multiple reporting systems and funder-specific databases, or the ability to quickly learn new systems.
•    Knowledge of funder reporting expectations, outputs, outcomes, and performance measurement.
•    Strong data management and analysis skills; ability to pull, clean, interpret, and summarize data from multiple sources.
•    Experience with data visualization tools (Excel, Power BI, or similar).
•    Excellent attention to detail and strong organizational skills with the ability to handle competing priorities and deadlines.
•    Ability to translate complex reporting requirements into accessible guidance for program staff.
•    Strong communication skills—able to communicate clearly with staff, supervisors, and external partners regarding data, compliance, and reporting.

Working Environment:  
•    A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
•    May require occasional weekend and/or evening work.

Compensation: (Pay Range: $29.10 - $30.00) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: 
•    IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.            
 

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.