Operations Assistant

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: The Operations Assistant supports the Supply Chain Coordinator and Operations Coordinator in managing inventory, logistics, and assigned administrative functions. This role is responsible for collecting, tracking, and distributing purchased and in-kind resources for refugee and immigrant clients. The Operations Assistant maintains storage spaces, supports procurement activities, and ensures all required documentation, recordkeeping, and reporting remain accurate and compliant.

Major Responsibilities

Supply Chain (Primary Focus)

• Maintain and organize CIK inventory and storage areas with complete documentation.
• Keep accurate inventory of donated and purchased supplies.
• Track supply levels and submit timely purchase requests.
• Enter and track all incoming and outgoing inventory in the reporting database.
• Conduct month end inventory reconciliation.
• Manage donation storage areas, maintaining cleanliness, organization, and safe workflow.
• Ensure proper stock rotation using FIFO or FEFO methods.
• Coordinate safe loading, unloading, and distribution of goods per IRC and donor guidelines.
• Maintain accurate digital and physical inventory logs for reporting.
• Schedule and coordinate drop off and pick up appointments for in kind items.

Safety and Security

• Support implementation of safety and security procedures and incident reporting.
• Help maintain emergency contacts, safety documents, and security communications.
• Participate in safety trainings and drills and assist in coordinating emergency exercises.

Information Technology (IT)

• Assist in tracking and maintaining office IT inventory, including hardware and software.
• Coordinate with IRC IT and vendors to troubleshoot issues with internet, printers, and communications systems.
• Support storage, documentation, and tracking of IT equipment including cell phones.

Facility Management

• Monitor utilities, cleaning services, and office supply levels.
• Assist with planning office events, meetings, and workspace setups.
• Coordinate repairs and ensure office equipment functions properly.
• Provide front desk coverage as needed, including greeting visitors, answering calls, and routing inquiries.

Job Requirements
Education:

• High school diploma required; some college or administrative training preferred.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Language Skills:

• Proficiency in English required; bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language preferred.

Certificates or Licenses:

• Valid driver’s license, active insurance policy, and access to reliable transportation.
• Must possess or be eligible for a fingerprint clearance card per Arizona state law.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Must be able to lift 35+  (furniture, household supplies, food boxes).

Compensation:  (Pay Range: $17 - $18) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.