Public Information Officer
Amman
- Organization: UNOPS - United Nations Office for Project Services
- Location: Amman
- Grade: Mid level - P-3, International Professional - Internationally recruited position
-
Occupational Groups:
- Communication and Public Information
- Closing Date: 2025-12-04
General Information
Job Highlight
About the Project Office
This position is located in the Office of the Special Envoy of the Secretary-General for Yemen
(OSESGY). The incumbent will report directly to the Chief, Strategic Communications and Public
Information Office.
Job Specific Context
This position is located in the Office of the Special Envoy of the Secretary-General for Yemen (OSESGY). This position operates within a complex political and media landscape, requiring a seasoned communications professional to lead strategic engagement and outreach efforts in support of the peace process in Yemen. The role involves managing diverse partnerships, conducting media analysis, and providing strategic communications advice to senior leadership, all within the framework of UN objectives and guidelines
Role Purpose
The Public Information Officer independently manages strategic communications and engagement initiatives, adapting existing policies to meet emerging needs in support of the peace process in Yemen. The incumbent provides authoritative advice, supervises support staff, and solves complex problems by applying existing rules and guidelines
Functions / Key Results Expected
The incumbent will perform the following duties:
Within the limits of delegated authority, the Strategic Communications Officer will be responsible for performing the following duties:
1. Engagement, public outreach and partnerships
- Leads on engagement and outreach to Yemeni media professionals as a constituency for peace
- Leads on digital engagement and surveying (large-scale digital consultations; polling and surveys)
- Manages contractors, consultants and partnerships in relation to the polling and surveying activities by establishing work plans, required resources, priorities, timelines and performance benchmarks. Monitors progress and take timely action and/or decisions to ensure objectives are met;
- Builds and strengthens partnerships with Yemeni and regional stakeholders such as media, think tanks, civil society, inside and outside Yemen and coordinates relevant initiatives with these stakeholders in support of the peace process;
- Develops and implements outreach and engagement communications strategies, including digital and social media strategies with the objective of promoting awareness, understanding, and support for the work of the Office of the Special Envoy for Yemen.
- Maintains and establishes partnerships with relevant UN agencies, CSOs and NGOs to strengthen engagement and public outreach; designs and implements community-level public outreach activities.
- Designs and implements advocacy campaigns for a variety of platforms, including social media, in support of the peace process; coordinates the production and dissemination of outreach and advocacy material, including multimedia productions and storytelling projects.
2. Media analyses and relations
- Establishes and maintains a cooperative relationship with local and international journalists;
- Researches and analyses the Yemeni media landscape, including media monitoring statistics, social media and web usage, adapts editorial and outreach priorities accordingly and recommends targeted engagement opportunities that support the peace efforts.
- Prepares reports to mission leadership, UNHQ on communications activities, developments, trends and attitudes regarding the UN.
- Supports the organization and media coverage of events relating to political consultations, talks, other meetings as required.
- Coordinates with UN Headquarters and other UN agencies on new and innovative practices of conducting sentiment analysis, surveying and polling and tests and deploys new tools to support the strategic communications functions of the office.
- Keeps abreast of changing developments, trends, and technologies with strong understanding of digital outreach.
3. Strategic Communications
- Provides strategic communications advice and support to managers, senior officers and other public information staff on a range of public affairs issues, methods, and approaches.
- Drafts and edits material for press releases, press briefings, interviews, key messages, Q&As, talking points, UN newsletters, reports; produces digital content for the mission’s social media platforms.
- Quality review and clearance of communication products
- Other related duties that may be assigned.
Skills
Competencies
Education Requirements
Advanced University Degree (Master's or equivalent degree) in journalism, media, communications, international relations orrelated fields.
A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Experience Requirements
A minimum of5 (five)years of experience in public information, journalist, international relations, public administration or related areasis required.
Experience in digital engagement and outreach in peace processes is required.
At least two (2) years of experience working on public information and communications in a field setting in the Arab region is required.
Language Requirements
| Language | Proficiency Level | Requirement |
|---|---|---|
| English | Fluent | Required |
| Arabic | Basic | Desirable |
Additional Information
- Please note that UNOPS does not accept unsolicited resumes.
- Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
- Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
- For more details about the contract types, please click here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.