Program Officer, State Capacity Building

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:
The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. Switchboard is a one-stop resource hub for refugee service providers in the United States, supported by the Office of Refugee Resettlement (ORR) and implemented by the IRC. Switchboard provides training, technical assistance, and knowledge resources to build the capacity of organizations serving refugees and other ORR-eligible populations nationwide. More information about Switchboard can be found at www.SwitchboardTA.org.

Switchboard is seeking a limited-term Program Officer, State Capacity Building who will play a key role in advancing Switchboard’s state-specific training and technical assistance projects from January – September 2026.
This role will focus on project management and coordination of special state initiatives. The position will lead cross-team coordination among multiple contributors, support strategy and outreach efforts, manage deliverables using Switchboard’s project management tools, and ensure timely, high-quality completion of work across multiple initiatives. This role reports to the Senior Program Officer for State and Community Capacity Building and will work closely with teams across Switchboard and the IRC.

This position is contingent on receipt of grant funds.

Major Responsibilities:

• Serve as the designated project manager for state-specific training and capacity-building initiatives.
• Manage projects across multiple teams, establishing clear processes, tracking progress, and ensuring deliverables meet internal standards, established deadlines, and funder expectations.
• Identify risks and adapt plans to ensure project goals are met in evolving contexts.
• Contribute technical expertise by developing and delivering trainings, providing consultations, and producing written materials aligned with state-identified needs and priority topic areas.
• Cultivate and manage relationships with internal teams and external partners, serving as a central point of contact to foster collaboration.
• Support outreach and partnership development for emerging opportunities and assist senior leadership in identifying and pursuing new initiatives.
• Collaborate with the Monitoring & Evaluation team to ensure accurate data collection, analysis, reporting, and documentation of outcomes, lessons learned, and promising practices.
• Other duties as assigned.

Job Requirements:
Education and Experience

• Bachelor’s degree required; Master’s degree in Nonprofit Management, Public Administration, Social Work, International Affairs, or a related field preferred.
• 3+ years of experience in program or project management.
• Demonstrated experience in assessing and building organizational capacity, monitoring and evaluation, and managing complex, multi-stakeholder projects.
• Proven ability to liaise effectively with multiple stakeholders, including government agencies (federal, state, and municipal), nonprofit organizations, educational institutions, the business sector, and community groups.
• Familiarity with grant-funded programming and funder reporting requirements.
• Strong familiarity with relevant Office of Refugee Resettlement (ORR)-funded programs

Skills and Competencies

• Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.
• Excellent interpersonal, written, and verbal communication skills, with a track record of effective collaboration across diverse teams.
• Strategic thinker with attention to detail and a solutions-oriented approach.
• Ability to remain calm, flexible, and effective in a fast-paced environment.
• Proficiency in project management tools and Microsoft Office Suite (experience with Airtable preferred).

Working Environment: Remote working environment, with potential for travel depending on project needs.

Compensation: (Pay Range: $65k - $85k) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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