IT Operations Assistant G5/SC5- 3 Positions (2 G5 in Kabul; 1 SC5 in Faizabad)
Kabul
- Organization: WFP - World Food Programme
- Location: Kabul
- Grade: G5/SC5
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Occupational Groups:
- Operations and Administrations
- Administrative support
- Information Technology and Computer Science
- Closing Date: 2025-12-10
DEADLINE FOR APPLICATIONS
10 December 2025-23:59-GMT+04:30 Afghanistan Time (Kabul)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The United Nations World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, assisting 115.5 million people in 84 countries by delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.
The TEC Operations Assistant will serve as an active member of the TEC unit team, through deployment to the Afghanistan Response.
KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):
The incumbents will be based in Kabul and Faizabad and will report to the IT Operations National Officer in Kabul Afghanistan. She/he will be responsible for deploying and servicing the TEC systems and services and ensure IT support service deliveries. Within delegated authority, the staff member will be responsible for the following duties:
1. Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimisation, to ensure they are running effectively and enable easy and efficient use.
2. Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available.
3. Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up to date.
4. Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services.
5. Respond to a variety of queries about technology and systems to assist WFP staff to deliver their services.
6. With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.
7. Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology
8. Responsible for maintaining information records such as cloud systems and statistical databases to ensure the information is current and well organised.
9. Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
10. Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products.
11. Ensure any other ICT related tasks as deem necessary
QUALIFICATIONS AND EXPERIENCE REQUIRED:
- Completion of secondary school education.
- A post-secondary certificate in a related functional area is desirable.
- At least 5 years of relevant work experience
DESIRABLE JOB REQUIREMENTS:
- University degree with experience and training/courses in one or more of the following disciplines: Computer, Telecoms, Electrical Engineering, Mathematics or related discipline or relevant experience.
- A minimum of 3 years of professional experience in a national/international context, preferably in humanitarian context.
- Previous employment in local telecommunications company in Afghanistan is an advantage
- Ability to communicate clearly both orally and in writing, transforming technical terminology into easily understood language.
- Good analytical skills, resourcefulness, initiative.
- Ability to plan and organize work programme; ability to work with minimum supervision under own initiative.
- Tact and ability to work harmoniously with people of different national and cultural backgrounds.
- Demonstrated problem-solving skills ability to conceptualize issues, think in abstract terms, and analyse numerical data.
- Experience in Emergency ICT assessments, analysis, and contingency planning.
- Requires the ability to work under pressure and on multiple tasks
Languages: Strong knowledge of English in written and oral communications is essential.
Locations: Kabul and Faizabad
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
Once your profile is completed, please apply, and submit your application.
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.