Investigations Assistant

At CTG, we partner with the world’s most impactful humanitarian organisations to safeguard people, strengthen ethical practices, and support essential projects in some of the most challenging environments. Our work helps ensure staff safety, uphold human rights, and reinforce the integrity of humanitarian operations worldwide.

We are looking for a dynamic, detail-driven Investigations Assistant to join our Ethics & Investigations team. This is an exciting opportunity for someone who is passionate about doing meaningful work, supporting field teams, and shaping best practices across a global organisation.

As our Investigations Assistant, you will play a crucial role in ensuring fairness, accountability, and ethical conduct across CTG's global operations. You will:

Lead and Support Investigations

• Manage low–medium risk performance and behavioural cases (e.g., absence, SOP breaches, performance issues)

• Support senior investigators on high-risk cases involving fraud, corruption, theft, SEAH and other serious concerns

• Conduct and arrange interviews with consultants and stakeholders

• Maintain meticulous records, minutes, and evidence in line with internal standards

Strengthen Ethics & Accountability

• Draft warning letters, termination letters, reports and templates

• Support the creation of investigation plans and management implication reports

• Track cases, identify trends and lessons learned, and contribute to prevention measures

• Maintain our electronic case tracker and organised digital files

Drive Learning & Compliance

• Support the Ethics Committee with administrative and project tasks

• Help deliver and adapt Code of Conduct (CoC) training

• Develop context-specific, field-friendly CoC materials

• Use AI tools to deliver short, localised learning content that boosts engagement and compliance

• Coordinate quarterly Case Management Focal Point calls to share best practices and build a global learning community

Enhance Reporting & Visibility

• Develop dashboards, summaries and regular reports for leadership and clients

• Provide country-specific compliance updates to Account Managers

• Help onboard new consultants, ensuring smooth and compliant entry into CTG operations

This role reports to the Ethics and Quality Manager.

Who We’re Looking For

A proactive, highly organised individual with a passion for integrity, people, and problem-solving. You will thrive in a fast-paced environment and enjoy working independently while collaborating with global teams.

Essential Skills & Experience

• Diploma in legal studies, business, international affairs, development studies or related field

• Fluency in written and spoken English

• Strong organisational skills and meticulous attention to detail

• Excellent written and verbal communication

• High levels of discretion and professionalism

• Skilled in using MS Office and online document management systems

Desirable

• Bachelor’s degree in a relevant field

• HR or investigations training/certification

• 2–3 years’ experience in HR, investigations or the humanitarian sector

• Experience working in Africa or the Middle East

• Arabic, French, Dari or Pashto language skills

This role has no team management responsibilities. 

Why Join CTG Global?

• Be part of a mission-driven organisation that supports humanitarian work worldwide

• Work with diverse teams across multiple regions

• Contribute to stronger accountability and safer operations for staff in high-risk environments

• Opportunity to grow and develop in investigations, compliance, and ethics

• Make a meaningful global impact every single day

Ready to Make a Difference?

• If you are passionate about ethical conduct, protecting people, and supporting high-impact humanitarian work, we’d love to hear from you.

• Apply now and be part of something bigger.

• Qualified female candidates are encouraged to apply.