Anti-Trafficking Caseworker (Mandarin Speaking)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Program Objective:

IRC Sacramento will develop the capacity to serve human trafficking victims, under the age of 18, including foreign-born and domestic, sex, and labor, male, female, non-binary and 2SLGBTQI  victims, throughout the Sacramento Area. This project will enable IRC Sacramento to create and maintain a robust anti-trafficking program, which includes community education, outreach and training to the Sacramento Community.

Job Overview:

IRC’s Anti-Trafficking Program is designed to find sustainable solutions that are appropriate for the unique situations of each client. Caseworkers serve clients through a holistic and broad spectrum of support, including but not limited to connecting clients with legal service providers and housing resources, transportation, helping clients access public benefits, health providers, and psychosocial services and offering regular checks-ins to discuss safety and service plans. Through communication and collaboration with partners, program staff glean best practices, maintain a database of appropriate referrals, and have access to a network of professionals with the capacity and knowledge to support their work.

Major Responsibilities:

Case Management and Referrals

• Provide trauma-informed comprehensive case management for minor survivors of trafficking to help them feel safe, empowered, and stable.

• Ensure acute client needs are met in a timely and culturally appropriate manner.

• Complete individualized initial assessment and safety planning, orientation to services, support, referral, and advocacy services by assessing and evaluating clients’ distinct needs.

• Assist clients with referrals and access to appropriate resources including shelter, physical and mental health services, and legal services to work towards a stable immigration status.

Community Outreach and Education

• Develop and implement a region-wide outreach plan to increase awareness regarding the needs of Minor Victims of Trafficking survivors

• Coordinate with Human Trafficking Supervisor regarding outreach plan and travel to sites to meet with potential develop and implement a region-wide outreach plan

• Creation and distribution of informational material and posters throughout the community to hotels, truck stops, bus stations, law enforcement, hospitals, businesses, school administrators, and in other public places.

• Host public information meetings at faith-based organizations and locations as needed

Partnerships and Community Engagement

• Build partnerships with coalition members and providers; work to connect clients to available resources, including various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for clients, staff and the office.

• Work alongside coalitions to improve regional services available to survivors of trafficking via community outreach, training, and engagement.

• Participate in all IRC program meetings, staff development activities, and fully engage as a member of the team.

Documentation and Reporting

• Ensure quality case notes and documentation for all contacts made and services provided to partners and on behalf of client and for case file management and quality assurance.

• Prepare, distribute and document direct assistance requests and payments to clients including supplies, rent, utilities, gift cards and other payments. Maintain record of case management expenses in case file and agency tracker systems.

• Draft reports as required by funders and/or donors.

• Comply with all policies, procedures and protocols of the agency.

• Other related duties as assigned.

Key Working Relationships:

Position Reports to: Anti-Trafficking Supervisor

Other Internal and/or External contacts:

Internal: Caseworker will develop working relationships with direct service providers in the following IRC departments: Economic Empowerment, Community Wellness, Resettlement, Asylum & Integration, and Immigration.

External: Caseworker will develop working relationships with local legal providers, Sacramento County Social Services, healthcare providers, employment programs, anti-trafficking task forces, relevant consulates, law enforcement and prosecutors, and other community-based organizations to support achievement of program requirements.

Job Requirements:

• An undergraduate degree with an emphasis in Social Work, Psychology/Counseling, Sociology, Public Health, Criminal Justice/Law or an equivalent field of study preferred. Significant relevant work experience can replace education requirements.

• Minimum 2 years of trauma-informed, victim centered, relevant work experience in advocacy, social service, case management or related fields. Experience should include a minimum of one year providing direct service to underserved and marginalized communities. Excellent understanding of the criminal justice system as it relates to prosecution of traffickers, survivor protection laws, confidentiality and case management principles.

• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

• Compassion towards and understanding of unique needs of survivors of trafficking, especially children and their respective backgrounds.

• Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking.

• Excellent organizational and case-file document management skills including the handling of sensitive, confidential and criminal documents.

• Working knowledge of local legal providers, social services, public benefits, community organizations, health care systems, and related human services in the Sacramento and  Bay Area strongly preferred.

• Must be able to assist clients solve difficult problems, trauma and emergencies under pressure and crisis.

• Must be able to consistently work towards self-sufficiency with all clients.

• Proven ability to contribute both independently and as a key team member.

• Fluency in written and spoken English required. Fluency in written and spoken Mandarin strongly preferred.

• Reliable transportation and a valid driver’s license required; willingness to transport clients strongly preferred as well as various supplies.

• We strongly encourage survivors of trafficking to apply. Your lived experience is valued and can bring unique insight and strength to this role.

Working Environment:

• Standard office environment

• Field travel to community events and meetings to retain community partnerships

• Client shelter/house-calls and visits

• Client accompaniment when deemed necessary and appropriate

• Various travel locations deemed necessary for clients support

Compensation: (Pay Range: $26 - $27) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.