Operations Assistant for Emergency Projects
Hanoi
- Organization: FAO - Food and Agriculture Organization of the United Nations
- Location: Hanoi
- Grade: Consultancy - Consultant - Contractors Agreement
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Occupational Groups:
- Operations and Administrations
- Administrative support
- Medical Practitioners
- Humanitarian Aid and Coordination
- Emergency Aid and Response
- Project and Programme Management
- Closing Date: 2025-12-23
IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
- FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
- Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
- FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
- All selected candidates will undergo rigorous reference and background checks
- All applications will be treated with the strictest confidentiality
FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.
Organizational Setting
The Food and Agriculture Organization of the United Nations (FAO) in Viet Nam supports the Government of Viet Nam in achieving sustainable agricultural development, food security, and rural development. The National Operations Assistant will work under the FAO Representation in Viet Nam (FAVIE), contributing to the implementation of Emergency Response projects.
The position is based in Hanoi with frequent travel to the project sites and reports directly to the Assistant FAO Representative (Programme).
Reporting Lines
The National Operations Assistant will work under the overall guidance of the FAO Representative in Viet Nam and the direct supervision of the Assistant FAO Representative (Programme), In addition, the incumbent will work closely with the project LTO, and the national team including the national Disaster Risk Management (DRM) Specialist, the national Operations Specialist and the Cash and Voucher Specialist.
Technical Focus
Provide financial and operational support to FAO Viet Nam’s emergency projects, ensuring effective implementation of Cash and Voucher modalities throughout the project cycle of Emergency Response projects in FAO Viet Nam. The position focuses on the carrying out of CVA modalities (such as Cash for Work, Conditional Cash Grant and Vouchers assistance) as well as managing Letters of Agreement (LoA), travel and event logistics, and administrative coordination in compliance with FAO procedures and UN cost norms.
Tasks and responsibilities
Under the overall guidance of the FAO Representative and the direct supervision of the Assistant FAO Representative (Programme), the National Operations Assistant will\:
• Provide timely assistance to all steps of the cash and voucher programme while respecting the clear segregation of duties;
• In close collaboration with the technical team in RAP, DRR technical specialist and national team, providing assistance in the implementation, supervision and monitoring phases of CVA programming in Viet Nam;
• Support the distribution to beneficiaries and redeeming process.
• Support the voucher post distribution monitoring exercise.
• Contribute to the operational and administrative monitoring of the management of contracts with service providers according to the FAO Manual Section 702 and 704, and Manual Section 502 and 507.
• Providing support in Travel and Event Management\: prepare in country TAs and LTECs; prepare payment requests for national consultants regarding duty travel; provide support to missions of international consultants and FAO Officers; assist in organization of workshops and meetings; follow up on consolidation of expenses for travels, trainings, workshops;
• Providing support in HR Management\: follow-up of the contracts and mandatory requirements of national and international consultant; regular updating of project staff directory/list, consultants, counterparts and service providers; assisting in timecard clearance and submission, follow-up on invoices and suppliers creation on Service Now;
• Organize and participate in workshops, meetings, and field missions to support project implementation.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• University degree in finance, accounting, business administration or related field will be considered an asset.
• Minimum 3 years of relevant experience in financial and operational support.
• Experience with Emergency Programmes is considered an asset. Familiarity with FAO procedures and UN cost norms is an advantage.
• Working knowledge of English and Vietnamese.
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
ADDITIONAL INFORMATION
- FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)
- Applications received after the closing date will not be accepted
- Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/
- For additional employment opportunities visit the FAO employment website\: http\://www.fao.org/employment/home/en/
- Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
FAO seeks gender, geographical and linguistic diversity in its staff and international consultants in order to best serve FAO Members in all regions.
HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/.These qualifications should be in alignment with the International Standard Classification of Education (ISCED) mappings.
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp
FAO IS A NON-SMOKING ENVIRONMENT
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.