Product Manager (Giga Maps)

The UNOPS Global Portfolios Office (GPO) unites the New York Portfolios, including the Peace and Security team (PSC); the Geneva Office; and the Vienna-based Water, Environment and Climate (WEC) teams, to maximize global impact, foster efficiencies and streamline global programmes. Leveraging our collective expertise and networks, GPO supports UNOPS' strategic priorities and the SDGs across over 130 countries. We deliver project management, fund management, advisory services, project implementation, and HR services, working closely with major global partners. Our thematic focus includes sustainable development, climate action, health, peace & security, and humanitarian action.

As part of the Global Portfolios Office, UNOPS Geneva provides comprehensive solutions in secretariat hosting, operational support, and fund management. We manage global programmes, including the Water, Environment and Climate (WEC) Portfolio, offering project management, procurement, HR, and financial services. Geneva hosts the secretariats of eight global partnerships focused on health (RBM, Stop TB, ATscale), nutrition (SUN), water/sanitation (SHF), humanitarian leadership (GELI), urban development (Cities Alliance), and disaster displacement (PDD). We also provide fund management for EIF and UN Water, and operational support to Geneva-based partners like the Global Fund and UNHCR. 

Launched in 2019, Giga is a joint initiative by UNICEF and the International Telecommunication Union (ITU) that aims to connect every school in the world to the Internet and every young person to information, opportunity, and choice.

Half of the world’s population still lacks regular Internet access. Millions of children complete school without digital skills, widening the digital divide between the connected and the unconnected—a divide made even starker during the COVID-19 pandemic. Giga seeks to address this inequality by mapping schools, measuring connectivity, and supporting governments and partners to deliver affordable and sustainable Internet access.

To date, Giga has mapped over 2.1 million schools across 140 countries, supported 40+ national governments, and contributed to connecting more than 20,000 schools globally.

The Product Manager (Giga Maps) will be based in Barcelona, Spain, as part of the Giga Barcelona Tech Centre, where product innovation and development are driven forward. The Product Manager (Giga Maps) will lead the lifecycle of several of Giga’s digital products (including tools for connectivity mapping, measurement, and monitoring) ensuring that they are user-centered, data-driven, and impactful.  

Under the supervision of the Mapping/Data Product Lead, the Product Manager (Giga Maps) will be responsible for overseeing the design, development, and delivery of Giga’s digital products and tools, including data platforms, web applications, and measurement tools. The Product Manager (Giga Maps) will collaborate with multidisciplinary teams of engineers, designers, data scientists, and researchers to bring products from concept to market, ensuring alignment with user needs and organizational goals.

Your main responsibilities and tasks will be:

• Manage the product development lifecycle of Giga’s digital tools, including the Giga Meter (connectivity measurement app), Giga Maps (school connectivity web platform), and monitoring dashboards.

• Collaborate with the Product Lead to define and implement product strategy, roadmap, and go-to-market plans for Giga’s connectivity and data products.

• Build Figma and no-code prototypes (e.g., Webflow) to test new product ideas, validate features, and demonstrate proof-of-concept.

• Conduct user and market research to gather insights, prioritize needs, and guide product design and development.

• Coordinate with vendors and technology partners, defining requirements, managing timelines, and ensuring quality deliverables.

• Work closely with engineers, designers, and data scientists to define user stories, prioritize features, and deliver products in agile sprints.

• Define and track key performance metrics to measure product impact, user adoption, and satisfaction.

• Support internal and external communication of product progress, including documentation, blog posts, and presentations.

• Ensure the continuous improvement and sustainability of Giga’s products through iterative feedback and data-driven decision making.

3. Monitoring and Progress Controls      

Required

• Advanced university degree (Masters Degree or equivalent) preferably in Computer Science, Engineering, Management, Business, Data Analytics or a related field is required.

• A first University Degree (Bachelor`s degree or equivalent) in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.

Required

• Minimum of 5 years of professional experience in data analytics, data engineering, or related fields is required. 

• Hands-on experience with open-source analytical stacks such as Superset, Trino, QGIS, Kepler, Mapbox, Carto, PostgreSQL, and Dagster is required. 

• Experience with Python and SQL for data analysis and automation is required. 

Desired

• Experience with product analytics tools (e.g., Matomo, Grafana, Mixpanel).

• Strong experience managing geo-spatial and/or internet network datasets and conducting product analytics.

• Experience working in agile environments using collaboration tools such as Slack, Jira, and Zoom.

• Knowledge of computer networks and understanding of Internet Service Provider (ISP) systems is an asset.

• Demonstrated commitment to data quality, reproducibility, and actionable insights.

• Experience in developing countries or familiarity with humanitarian/emergency contexts is an asset.

• Please note that UNOPS does not accept unsolicited resumes. 
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.