Web Management Specialist

UN Women is the United Nations entity dedicated to gender equality and the empowerment of women. A global champion for women and girls, UN Women was established to accelerate progress on meeting their needs worldwide.

UN Women supports UN Member States as they set global standards for achieving gender equality, and works with governments and civil society to design laws, policies, programmes and services needed to ensure that the standards are effectively implemented and truly benefit women and girls worldwide. It works globally to make the vision of the Sustainable Development Goals a reality for women and girls and stands behind women’s equal participation in all aspects of life, focusing on four strategic priorities:

Women lead, participate in and benefit equally from governance systems
Women have income security, decent work and economic autonomy
All women and girls live a life free from all forms of violence
Women and girls contribute to and have greater influence in building sustainable peace and resilience, and benefit equally from the prevention of natural disasters and conflicts and humanitarian action
UN Women also coordinates and promotes the UN system’s work in advancing gender equality, and in all deliberations and agreements linked to the 2030 Agenda. The entity works to position gender equality as fundamental to the Sustainable Development Goals, and a more inclusive world.

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women's rights at the center of all its efforts, UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world.

The Division of Communications and Advocacy (DCA) based in New York and Bonn, supports the positioning of women’s empowerment and gender equality as key issues on the international agenda and establishes UN Women’s role as the global authority. This entails developing high-quality visual, interactive and digital content and campaigns that communicates about UN Women’s work, its brand and gender equality initiatives across digital platforms.

Reporting to Web Manager, the Web Management Specialist undertakes the following duties with an overall goal to support the DCA Digital team with web content publishing works, quality assurance of new code releases, and assisting with various digital transformation projects and tasks.

1. Content publishing works
• Receive, acknowledge and publish incoming requests following established rules and procedures
• Schedule automated publishing tasks as required
• Review existing pages and correct publishing issues discovered
• Archive content
• Establish, modify and remove redirects and aliases
• Add, modify, delete metadata and taxonomy as required
• Manage the backlog of incoming publishing requests
• Advise on taxonomy improvements
• Conduct presentations on the work conducted

2. Quality assurance of new code release works
• Support web development projects by ensuring that the business users’ requirements are accurately and completely reflected in the developed solutions
• Act as custodian for quality assurance works
• Lead the testing process for all new functionalities and pages developed by IST and/or external vendors
• Respond to user needs and questions regarding bugs
• Create bug reports in Jira and follow-up on resolutions with IST or external vendors
• Provide remote web troubleshooting support to all headquarters, regional office and country Office personnel as required
• Make recommendations for systems adjustments
• Conduct demonstration and training sessions to all personnel as required

3. Assisting with various digital transformation projects
• Work closely with Digital team members, IST and assigned external vendor resources at various stages of the digital transformation projects
• Coordinate the work done by Online Volunteers, including on the tasks related to the AI Web Translation project
• Create new pages, picking the suitable Drupal components
• Prepare sample pages in Drupal for demonstration purposes
• Work with other teams for the input on content, translations and visuals
• Coordinate review of translations for AI Automatic language translation solution
• Review AI Chatbot conversations and identify needs for improvements; work for IT teams to improve related prompts
• Review Google analytics and other available statistical data, making comparisons with established business metrics and make improvement suggestions
• Contribute to the organization and delivery of training sessions for users
• Share and disseminate synthesis of lessons learned and best practices