Country

United States

Type

Full Time

Program (Division)

Other - Operations

Telecommute

Yes

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. For more information, please visit: http://www.clintonhealthaccess.org.

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Summary

The Chief of Staff to the CFO is a strategic partner and integrator who supports the CFO in driving CHAI’s financial strategy, organizational transformation, and cross-functional alignment. This role acts as an extension of the CFO, prioritizing, operationalizing, and coordinating initiatives across Finance; ensuring clarity, accountability, and follow-through; and strengthening the CFO Office as a trusted, high-performing partner to CHAI’s global teams.

The Chief of Staff (CoS) will lead special projects, steward critical change initiatives (including ERP implementation, modernization of financial systems, compliance, and process redesign), and help build a coherent performance and communication infrastructure within Finance. The CoS will also manage the CFO’s strategic agenda, coordinate with senior leadership across CHAI, and provide analytical insight to inform decision-making.

This is a highly entrepreneurial role requiring exceptional judgment, problem-solving skills, systems thinking, and the ability to collaborate across a decentralized global organization.

Strategic Advisor & Thought Partner to the CFO

• Serve as a trusted advisor to the CFO, helping synthesize complex information, frame decisions, and anticipate risks and opportunities across Finance workstreams.
• Translate the CFO’s priorities into actionable plans and support effective sequencing, resourcing, and execution.
• Lead preparation for Board and Senior Leadership Team (SLT) engagements, ensuring clarity, rigor, and alignment with organizational strategy.
• Provide high-level analytical support – financial, operational, and strategic – to inform long-range planning, new initiatives, and organizational reforms.

Project Management of Finance Transformation & Systems Modernization

• Oversee cross-functional initiatives that strengthen Finance’s efficiency, clarity, and impact – including payroll stabilization, monthly close acceleration, AP improvements, and process redesign.
• Provide operational oversight and coordination for the ERP implementation, supporting vendor management, workflow integration, and adoption across Finance teams.
• Assess system and process bottlenecks; propose solutions that enhance accountability, accuracy, and user experience.
• Ensure robust follow-through on transformation activities, tracking progress and removing obstacles for teams.

Leadership Coordination & Internal Alignment

• Manage the CFO’s leadership cadence, including Finance Department Heads (FDH) meetings, global Finance communications, and cross-team alignment mechanisms.
• Prepare agendas, materials, and follow-up actions to strengthen cohesion and communication across Finance’s diverse functions (Budgets & Reporting, Treasury, Controller’s Office, Legal, Compliance, Systems, etc.).
• Partner with country and program leadership to ensure Finance’s priorities and services meet organizational needs.
• Support culture-building across Finance, emphasizing trust, clarity, performance, and service mindset.

Special Projects & Strategic Initiatives

• Lead high-priority, cross-cutting projects that require structured analysis, problem-solving, and organizational coordination.
• Conduct financial or operational analyses to evaluate policy, resource allocation, and risk management questions.
• Design or refine internal tools, frameworks, performance metrics, and decision-rights structures that strengthen organizational effectiveness.
• Support change management strategies that enable Finance and program teams to adopt new systems or policies.

Operational Effectiveness & Performance Infrastructure

• Drive improvements to internal performance systems (e.g., OKRs, dashboards, reporting cycles) to increase transparency and accountability.
• Improve information flow into and out of the CFO Office, ensuring timely communication, documentation, and stakeholder updates.
• Identify and address operational blind spots, working across functions to strengthen processes and reduce inefficiencies.

Team Leadership & Management

• Manage and mentor staff within the CFO Office, including interns, analysts, and project managers.
• Model CHAI’s values—collaboration, humility, entrepreneurialism—and help foster a culture of continuous improvement within Finance.
• Support professional development across the team by promoting clarity, empowerment, and strong communication.

Required

• 7–10+ years of experience in consulting, finance, operations, organizational strategy, or related fields.
• Demonstrated ability to lead complex, multi-stakeholder initiatives with structure, clarity, and strong project management.
• Excellent analytical skills, with experience conducting structured problem-solving and presenting insights to senior leadership.
• Outstanding communication and interpersonal skills; ability to work across diverse cultural and functional contexts.
• Experience driving organizational change, systems implementation, or process improvement.
• High level of discretion, sound judgment, and ability to manage sensitive information.
• Commitment to CHAI’s mission and comfort operating in a global, decentralized organization.

Preferred

• Experience supporting or working within senior leadership offices (e.g., Chief of Staff roles, strategy teams).
• Experience with ERP systems or financial systems' modernization.
• Exposure to donor-funded, multi-currency, or global nonprofit environments.
• Prior work experience in low- or middle-income countries.

Culture Fit

• The successful candidate will exemplify:
• Mission Orientation: Deep belief in CHAI’s mission and understanding of how strong finance functions enable program impact.
• Collaborative Leadership: Ability to build trust and strengthen communication across teams.
• Change Agility: Comfort in navigating ambiguity, solving complex problems, and driving transformation in a fast-moving environment.
• Entrepreneurial Mindset: Proactive, resourceful, and able to simplify complexity while moving work forward decisively.

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