Protection Officer - Legal Aid

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.

Overall purpose of the role: Protection Officer (Legal Aid) works under direct line management of the Head of Programme and is responsible for implementing DRC’s legal aid programming in Jordan. This includes legal information dissemination, counselling, assistance, and support with civil documentation and legal awareness for refugees and other displacement-affected populations. The role also supports broader protection activities as needed to meet program objectives and ensure rights-based service delivery.

About the job:

The individual will report directly to the Head of Programme. Your main duties and responsibilities will be:

Programming & Operations:

• Develop and implement work plans for legal aid activities in line with project objectives.
• Conduct legal awareness sessions on civil documentation, residency, labor law, and Housing, Land & Property (HLP) rights.
• Provide legal counselling and assistance through community outreach and mobile protection desks.
• Support beneficiaries in obtaining or renewing civil and identity documentation.
• Develop and disseminate IEC materials on legal rights and available services.
• Implement standardized legal case management procedures.
• Conduct rapid assessments to identify legal needs and tailor responses accordingly.
• Organize capacity-building sessions for staff, community structures, and government stakeholders on refugee law and protection principles.

Reporting:

• Maintain accurate records of legal cases and services provided.
• Submit regular progress reports to the Protection Team Leader.

Coordination:

• Liaise with local authorities, legal aid providers, and humanitarian actors to strengthen referral pathways.
• Participate in legal and protection working groups.
• Collaborate with other DRC sector teams to ensure integrated programming.

Other:

• Adhere to DRC’s Age, Gender, and Diversity policy and AGD programmatic minimum standards   
• Ensure compliance with zero-tolerance to Sexual Exploitation and Abuse policy.   
• Ensure compliance with DRC guidelines and policies on HR, admin, finance, and supply chain in accordance with the Operational Handbook. 
• Perform other relevant tasks as requested by country-level Protection Manager.  

About you

To be successful in this role we expect that you possess the following:

• University degree in Law (LL.B or equivalent).
• Minimum 2 years of experience in legal aid or protection programming, preferably in a humanitarian context.
• Strong knowledge of Jordanian legal framework and administrative procedures.
• Familiarity with international refugee law and human rights standards.
• Experience working with refugees, asylum seekers, and vulnerable populations. Ability to maintain confidentiality, respect, non-discrimination and safety of beneficiaries at all times;
• Excellent interpersonal and problem-solving skills, creativity and flexibility.
• Proficiency in Microsoft Office.
• Native Arabic speaker.
• Fluency in English is desirable.

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You act in line with DRC’s vision and values. 

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Location: Azraq camp

Closing date for applications: 28-12-2025

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website drc.ngo.